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Software Implementation Project Manager Jobs in Queens, NY

Avoca AI

Implementation Manager

New York, NY · On-site

$130K - $190K/yr

About the Role As an Implementation Manager at Avoca, you'll own post-sales onboarding for our ... Strong project management skills with experience managing multiple concurrent software delivery ...

Factset

Implementation Specialist

New York, NY · Hybrid

... software implementation projects for hedge funds, asset managers, banks, and brokers. This role requires strong project management, technical aptitude, and communication skills to successfully ...

FactSet

Implementation Specialist

New York, NY · On-site

... software implementation projects for hedge funds, asset managers, banks, and brokers. This role requires strong project management, technical aptitude, and communication skills to successfully ...

Campfire Software, Inc

Implementation Manager

New York, NY · On-site

$100K - $140K/yr

The role requires strong project management, technical understanding of the platform, and clear ... Experience leading software implementations or complex system rollouts * Comfort working with ...

TheStaffed

Project Manager

New York, NY · On-site

Our client is seeking an experienced Project Manager to lead end-to-end implementations of enterprise cloud software for investment management clients. You will interact directly with internal and ...

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Software Implementation Project Manager information

See Queens, NY salary details

$62.6K

$107.4K

$162.8K

How much do software implementation project manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for software implementation project manager in Queens, NY is $107,380.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,600.00 and $126,800.00 per year, depending on experience, location, and employer.

What are some common challenges faced by software implementation project managers, and how can they be addressed?

Software Implementation Project Managers often encounter challenges such as aligning client expectations with the software's capabilities, managing tight deadlines, and coordinating cross-functional teams. Effective communication is crucial to ensure all stakeholders understand project milestones and any limitations. Proactively identifying risks, setting clear deliverables, and fostering collaboration between technical teams and end-users can help address these challenges and ensure successful project delivery.

What does a software implementation project manager do?

A Software Implementation Project Manager oversees the planning, coordination, and execution of software deployment projects for organizations. They work closely with clients, developers, and other stakeholders to ensure that software systems are implemented smoothly, on time, and within budget. Their responsibilities include managing timelines, resources, risk mitigation, and user training to ensure successful adoption of new software solutions. They also handle troubleshooting and post-implementation support to address any issues that may arise.

What are the key skills and qualifications needed to thrive as a software implementation project manager?

To thrive as a Software Implementation Project Manager, you need strong project management skills, a solid understanding of software development lifecycles, and a relevant degree, often supplemented by certifications like PMP or Agile/Scrum. Familiarity with project management tools (such as Jira, Trello, or MS Project), CRM/ERP systems, and implementation methodologies is typically required. Exceptional communication, problem-solving, and stakeholder management skills help you lead diverse teams and navigate client needs. These abilities ensure successful software rollouts that meet organizational goals, stay on schedule, and deliver value to clients.

What is the difference between Software Implementation Project Manager vs Software Developer?

AspectSoftware Implementation Project ManagerSoftware Developer
Primary RoleOversees the deployment of software solutions, manages project timelines, and coordinates teams.Designs, codes, tests, and maintains software applications.
Required SkillsProject management, communication, technical understanding of software systems.Programming languages, software design, debugging skills.
Certifications PMP, Agile certifications often preferred.Relevant coding certifications or degrees.
Work EnvironmentProject teams, client sites, corporate offices.Development teams, tech companies, remote or office settings.

The Software Implementation Project Manager focuses on managing software deployment projects, ensuring timely delivery and stakeholder communication. In contrast, a Software Developer primarily concentrates on creating and maintaining software code. Both roles require technical knowledge, but their responsibilities and daily tasks differ significantly.

What cities near Queens, NY are hiring for Software Implementation Project Manager jobs?

Cities near Queens, NY with the most Software Implementation Project Manager job openings:

Software Implementation Project Manager jobs near you
Infographic showing various Software Implementation Project Manager job openings in Queens, NY as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 10% Part Time, and 1% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $107,380 per year, or $51.6 per hour.

Implementation Manager

Avoca AI

New York, NY • On-site

$130K - $190K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

About Avoca
Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.
We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 130+ employees in under two years across our NYC headquarters and Santa Barbara office.
In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.
About the Role
As an Implementation Manager at Avoca, you'll own post-sales onboarding for our customers, serving as a hybrid of product expert, hands-on technical consultant, and project manager. You'll get into the technical details of home service companies, advising on integrations, AI prompt configurations, and product setup to ensure every implementation achieves client goals, hits time-to-value targets, and delivers an exceptional experience.
This is a highly cross-functional, client-facing role. You'll partner closely with CS, Sales, Product, and Engineering while managing multiple implementations simultaneously, balancing hands-on execution with strategic guidance.
What You'll Do
  • Lead end-to-end implementations, owning project management, stakeholder communication, and client accountability from kickoff through go-live.
  • Gather and document client business requirements and translate them into clear technical specifications that achieve customer goals through product expertise and best practices.
  • Configure and iterate on prompting and workflows to drive call handling quality, conversion rates, and revenue impact.
  • Partner with Product and Engineering to stay current on new features and build repeatable implementation playbooks and scalable success frameworks.
  • Design and deliver tailored training and education on Avoca products to drive client proficiency and product adoption.
  • Lead testing efforts including configuration QA, client testing coordination, and issue triage and resolution to ensure high-quality deployments.
  • Provide go-live support by coordinating launch activities, monitoring production volume, and transitioning clients to post-launch teams seamlessly.
  • Advocate for product improvements that matter most to implementation clients.
  • Requires flexibility to travel to client sites.

What You'll Bring
  • 2-5 years working at B2B startups in software implementation, technical account management, solutions architecture, or technical customer success, or more than 4 years of overall experience.
  • Demonstrated fluency with APIs, webhooks, and integration patterns, including the ability to read and discuss payloads, auth models, and error handling.
  • Experience configuring prompting, workflow logic, and system integrations in AI, SaaS, or enterprise software contexts.
  • Strong project management skills with experience managing multiple concurrent software delivery projects for B2B clients.
  • Clear, direct communicator who can simplify complexity for both technical and non-technical audiences.
  • Self-motivated and comfortable operating in fast-moving, high-growth environments, with a track record of owning processes end-to-end.

Who You Are
  • Self-motivated, entrepreneurial, and comfortable operating in fast-moving, high-growth environments.
  • Thrives on owning processes end-to-end and balancing multiple initiatives simultaneously.
  • Autonomous, self-directed, and comfortable working with ambiguity.
  • A proactive and effective communicator.
  • Collaborative, organized, and efficient.
  • Eager to work in person at our NYC office full-time.

Benefits
  • Comprehensive medical, dental, and vision insurance
  • Company-sponsored 401(k) through Vestwell
  • Flexible PTO plus U.S. federal holidays
  • Company-wide off-sites
  • Daily in-office lunch through Parkday
  • Dinner covered when working late
  • Commuter benefits and late-night rideshare
  • Standing desks and workspace accommodations available on request
  • All core tools and software provided

Compensation: The expected base salary for this role is $130,000-$190,000 with final compensation based on experience, skills, and qualifications determined during the interview process. Avoca's total compensation package includes base salary, bonus, equity, and a comprehensive suite of benefits and perks. Our Recruiting team will share the full details as you progress through our hiring process.
Why Avoca
At Avoca, you'll be part of a team that's building a category-defining company at the center of a massive market opportunity. We're a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.
Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

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