Software Implementation Project Manager Jobs in Grand Rapids, MI

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That's why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

What It Means to Be a Consultant at Crowe
Consulting is a dynamic business focused on solving problems for our clients and serving our core markets through innovative solutions. As technology and AI continue to reshape the consulting landscape, we are looking for individuals who are curious, adaptable, and eager to learn. At Crowe, consultants are expected to build both technical and transferable skills, think critically, and use technology to solve real business problems. In this role, you will continuously learn, collaborate across teams, and explore how tools, including emerging AI capabilities, can improve efficiency, insights, and client outcomes.

In management at Crowe, you play a pivotal role in leading teams, guiding project execution, and deepening client relationships. You are expected to contribute to account planning, identify opportunities to add value, and ensure high-quality delivery. As your responsibilities expand, you take on broader account ownership, balancing project leadership with growing involvement in client strategy and solution development.

Success in this role comes from a growth mindset, strong communication skills, advanced critical thinking, and the ability to navigate new challenges with confidence

About the Team

Crowe's NetSuite consulting practice helps organizations transform their finance and operational systems through the implementation and optimization of Oracle NetSuite ERP, a leading cloud-based enterprise resource planning platform. Our team works with clients across a range of industries to design, implement, and support scalable ERP solutions that improve financial visibility, streamline operations, and enable data-driven decision-making.

Our professionals combine deep accounting and operational expertise with technical NetSuite capabilities-including financial modules, workflows, reporting, integrations, and automation-to deliver end-to-end implementations and process improvements. As part of our growing consulting practice, you will collaborate with cross-functional teams to deliver high-quality solutions that help organizations modernize their finance functions and support long-term growth.

About the Role

Crowe seeks a NetSuite Implementation Manager to lead ERP implementations for Manufacturing and Distribution clients. This role oversees project delivery, manages client relationships, and leads consulting teams throughout implementation engagements. You will guide the full implementation lifecycle including discovery, design, configuration, testing, deployment, and post-go-live support.

The ideal candidate combines ERP consulting experience with NetSuite functional knowledge and supply chain expertise. Experience supporting manufacturing operations, inventory management, supply chain, and order management processes is highly valued.

This role requires managing multiple projects while mentoring consultants and ensuring strong client outcomes. You will partner with client leaders across finance, operations, supply chain, warehouse, and production teams. Together, you will design scalable NetSuite solutions that improve operational efficiency and inventory visibility.

This position is comparable to roles such as NetSuite Project Manager or NetSuite ERP Consulting Manager.

Core Skills

NetSuite ERP, ERP Implementation, NetSuite Financials, Manufacturing ERP, Supply Chain ERP, SuiteScript, SuiteFlow, SuiteAnalytics, NetSuite Advanced Manufacturing, NetSuite Advanced Inventory, NetSuite Demand Planning, NetSuite Order Management, NetSuite WMS, ERP Consulting, Financial Systems Implementation, NetSuite Integrations, Business Process Transformation, ERP Project Management

Responsibilities:

• Lead NetSuite ERP implementations in several industries (with an emphasis on Manufacturing and Distribution) from discovery through post-go-live support.

• Manage project scope, timelines, budgets, and deliverables while ensuring successful client outcomes.

• Gather and document business requirements related business processes.

• Facilitate requirements workshops, solution design discussions, and user acceptance testing sessions.

• Configure NetSuite modules including General Ledger, Accounts Payable, Accounts Receivable, Revenue Recognition, and multi-entity financial consolidations.

• Implement operational modules including Procurement, Order Management, Inventory, Demand Planning, and Manufacturing; with working knowledge of project-based or subscription billing for services clients.

• Support manufacturing processes including bill of materials, work orders, production planning, and shop floor operations.

• Configure workflows and reporting using SuiteFlow, SuiteAnalytics, and other NetSuite platform capabilities.

• Collaborate with technical teams implementing integrations with WMS, ecommerce, logistics, and supply chain systems.

• Identify opportunities to improve operational efficiency through process optimization and automation.

• Mentor consultants and analysts while supporting knowledge sharing across implementation teams.

• Ensure successful client transition to post-implementation support or managed services teams.

• Support pre-sales activities including solution design, scoping discussions, and proposal development.

• Contribute to internal practice development including methodologies, accelerators, and delivery best practices.

• Build strong client relationships while ensuring successful delivery of consulting engagements.

Basic Qualifications

• Bachelor's degree in Accounting, Finance, Information Systems, Supply Chain, Business Administration, or related field.

• NetSuite certifications in one of the following: ERP Consultant, SuiteFoundation, or NetSuite Administrator preferred;

• 5+ years implementing or consulting on NetSuite ERP or comparable cloud ERP platforms.

• 3+ years leading ERP implementation projects or managing consulting delivery teams.

• Experience delivering full lifecycle ERP implementations including discovery, configuration, testing, and deployment.

• Strong knowledge of finance and accounting processes including general ledger, AP, AR, reporting, and revenue recognition fundamentals.

• Experience supporting Manufacturing and Distribution operations including supply chain, procurement, and inventory management.

• Familiarity with manufacturing concepts including BOMs, work orders, and production planning processes.

• Experience facilitating workshops with finance, operations, and supply chain business stakeholders.

• Ability to manage multiple ERP implementation projects within consulting or professional services environments.

• Demonstrated experience mentoring junior consultants and supporting team development.

Preferred Qualifications

• Experience implementing NetSuite Manufacturing and Supply Chain modules such as Advanced Manufacturing or WMS.

• Experience implementing Advanced Inventory, Demand Planning, or NetSuite Order Management capabilities.

• Experience customizing NetSuite using SuiteScript, SuiteFlow, and SuiteAnalytics reporting tools.

• Experience integrating NetSuite with WMS, logistics platforms, ecommerce systems, or supply chain technologies.

• Experience implementing NetSuite for manufacturing, distribution, or other product-based organizations.

• Some exposure to professional services, software, or technology organizations is a plus, particularly around project billing, subscription models, or services revenue.

• Experience supporting pre-sales activities including solution design, demonstrations, and proposal development.

• Experience working in consulting or professional services delivery environments.

• Project management experience or certifications including PMP, Agile, or Scrum methodologies.

We expect the candidate to uphold Crowe's values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

The application deadline for this role is 12/31/2026.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Crowe, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $103,200.00 - $210,900.00 per year.

Our Benefits:
Your exceptional people experience starts here. At Crowe, we know that great peopleare what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!
How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!
More about Crowe:
Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.
Crowe LLP and Crowe Advisory LLC (and their respective subsidiary entities) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.

Crowe LLP and Crowe Advisory LLC (and their respective subsidiary entities) does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.

Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable.

We are committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role's responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination.

If you are interested in applying for employment with Crowe and are in need of an accommodation or require special assistance to navigate our website or to complete your application, please visit our Applicant Assistance and Accommodations page for more information: https://careers.crowe.com/crowe-applicant-assistance-and-accommodation