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Software Implementation Manager Jobs in Tacoma, WA

Syndio

Senior Manager, Implementation

Seattle, WA

About you * 7+ years in professional services, implementation, or delivery leadership within a B2B SaaS or enterprise software company, including direct people management is required. * Demonstrated ...

Prelim

Project Manager, Implementations

Seattle, WA · Remote

$130K - $140K/yr

You'll manage multiple high-stakes deployments simultaneously, coordinate cross-functional teams ... Coordinate cross-functional teams including Implementation Architects, Software Engineers, and ...

Telligentech

Role IT Project Manager

Seattle, WA · On-site

$112K - $132K/yr

... software implementation projects --Project management of disparate information system integration projects --Project management of .Net and Web application development projects Skills Desirable ...

Kiongroup

Software Engineering Manager

Bellevue, WA · On-site

Provide guidance and support to project teams for complex warehouse software implementations ... Experience managing multiple concurrent projects and balancing competing priorities. * Strong ...

Kiongroup

Software Engineering Manager

Bellevue, WA · On-site

Provide guidance and support to project teams for complex warehouse software implementations ... Experience managing multiple concurrent projects and balancing competing priorities. * Strong ...

Boeing

Mid-Level Software Security Engineer

Seattle, WA · On-site

$137K - $186K/yr

Manages risk in accordance with accepted industry, professional, and government standards to ensure ... Identifies improvements to ensure software implementation is aligned to industry and Boeing ...

Boeing

Mid-Level Software Security Engineer

Seattle, WA · On-site

$137K - $186K/yr

Manages risk in accordance with accepted industry, professional, and government standards to ensure ... Identifies improvements to ensure software implementation is aligned to industry and Boeing ...

Boeing

Mid-Level Software Security Engineer

Seattle, WA · On-site

$137K - $186K/yr

Manages risk in accordance with accepted industry, professional, and government standards to ensure ... Identifies improvements to ensure software implementation is aligned to industry and Boeing ...

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All JobsSoftware Implementation JobsSoftware Implementation Manager JobsSoftware Implementation Manager Jobs in Tacoma, WA

Software Implementation Manager information

See Tacoma, WA salary details

$64.3K

$110.3K

$167.1K

How much do software implementation manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for software implementation manager in Tacoma, WA is $110,259.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,900.00 and $130,200.00 per year, depending on experience, location, and employer.

What is a software implementation manager?

A Software Implementation Manager is a professional responsible for overseeing the deployment and integration of software solutions within an organization. They coordinate between clients, technical teams, and vendors to ensure that software systems are installed efficiently, meet business requirements, and are adopted smoothly by end-users. Their role involves project management, troubleshooting, training, and providing ongoing support to ensure successful software adoption.

What are the key skills and qualifications needed to thrive as a software implementation manager?

To excel as a Software Implementation Manager, you need a strong background in project management, software deployment, and client relationship management, often supported by a degree in computer science or a related field. Familiarity with project management tools (such as Jira and Asana), CRM systems, and relevant certifications like PMP or Agile are common requirements. Excellent communication, problem-solving, and leadership skills help you coordinate teams and ensure client satisfaction. These abilities are crucial for delivering successful software implementations on time and within scope, ultimately supporting organizational goals and customer success.

What are some typical challenges a software implementation manager faces during client onboarding, and how can they be addressed?

A common challenge for Software Implementation Managers is managing varying client expectations and technical readiness during onboarding. Clients may have unique workflows or legacy systems that require significant customization or integration efforts. To address these challenges, it’s essential to maintain clear communication, set realistic timelines, and involve key client stakeholders early in the process. Proactively identifying potential obstacles and collaborating closely with the development and support teams can also help ensure a smooth transition and successful implementation.

What is the difference between Software Implementation Manager vs Software Project Coordinator?

AspectSoftware Implementation ManagerSoftware Project Coordinator
ResponsibilitiesOversees software deployment, manages teams, ensures project successSupports project tasks, coordinates schedules, assists project managers
Required SkillsProject management, technical knowledge, leadershipCommunication, organization, basic technical understanding
CertificationsPMI, PMP, or similarNone typically required, but certifications like CAPM are beneficial
Work EnvironmentClient sites, corporate offices, technical teamsOffice settings, team collaboration

The Software Implementation Manager focuses on leading software deployment projects, managing teams, and ensuring successful implementation. In contrast, the Software Project Coordinator provides support by coordinating tasks and schedules. While both roles require project management skills, the Implementation Manager has a more strategic and leadership-oriented role, often requiring certifications like PMP. The Project Coordinator typically assists project managers and has a more administrative focus.

What are popular job titles related to Software Implementation Manager jobs in Tacoma, WA?

For Software Implementation Manager jobs in Tacoma, WA, the most frequently searched job titles are:

What job categories do people searching Software Implementation Manager jobs in Tacoma, WA look for?

The top searched job categories for Software Implementation Manager jobs in Tacoma, WA are:

What cities near Tacoma, WA are hiring for Software Implementation Manager jobs?

Cities near Tacoma, WA with the most Software Implementation Manager job openings:

Software Implementation Manager jobs near you
Infographic showing various Software Implementation Manager job openings in Tacoma, WA as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $110,514 per year, or $53.1 per hour.

Technical Implementation Manager

Esper.io, Inc.

Bellevue, WA • On-site

$110K - $160K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 22 days ago

Job description

This role is a hybrid role. Employees will be in the office at our Bellevue, WA location 3 days a week and remote 2 days a week.
About Esper
Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improved ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 735 on Inc. Magazine's 2025 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world's most innovative brands, like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity, rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally.
About the role
The Technical Implementation Manager is the technical backbone of Esper's customer accounts. This is an engineering role with a customer axis: TIMs own the implementation from contract sign through full fleet scale, and they bring engineering-level depth to every customer engagement. They build things, use AI as a daily tool, and hold the technical relationship inside every account they carry.
TIMs operate as forward-deployed technical experts alongside the Enterprise Account Manager. Together, they close the gap between contract sign and devices live, remove friction, resolve blockers, and connect the customer's operational reality to Esper's platform. The best TIMs know their accounts better than the customer knows themselves, and they use that knowledge to drive both customer success and Esper's revenue growth.
AI is not a side skill at Esper. TIMs are expected to use agentic AI tools across all facets of their responsibilities: accelerating implementation workflows, building automation and integration tooling, identifying optimal technical solutions, generating account insights, and forecasting customer behavior. The ability to build practical AI components that create real value for customers and the team is a core part of this role.
Technical fluency at the device operations layer is non-negotiable. TIMs must hold credible conversations with engineering teams and business stakeholders alike, without routing every question back to Esper Engineering.
In summary:
Technical Implementation and Delivery
  • Own end-to-end device implementations from onboarding through full fleet rollout, including the project plan, escalation path, and all technical blockers
  • Get hands-on with devices, MDM software, and platform configuration; train customers to operate Esper independently

Technical Expertise and Liaison
  • Serve as the primary technical escalation point: triage and resolve issues, engage Engineering only when required, and coordinate with hardware ecosystem partners (OEMs, ODMs, ISVs, VARs, 3PLs)
  • Debug complex multi-system issues, produce clear documentation, and provide deep expertise across Esper platform configuration, provisioning, and MDM/EMM architecture

Account Management and Expansion
  • Partner with the Enterprise Account Manager on QBRs; surface expansion opportunities, maintain strong multilevel relationships, and advocate internally for customer needs with Product and Engineering
  • Keep account records, device milestones, and next actions current in Salesforce

Technical Engineering and AI
  • Use agentic AI tools (Claude Code, OpenCode, custom agents) daily across implementation planning, troubleshooting, automation, and documentation
  • Leverage AI to generate account insights from calls, support history, and usage data to anticipate customer needs

Qualifications
  • 3 to 5 years of Technical Delivery, Technical Implementation, Customer Engineering, or Solutions Engineering experience
  • 2 or more years in a customer-facing technical role with a revenue component (Sales Engineering, Technical Consulting, Solutions Engineering, or similar)
  • Demonstrated experience using agentic AI tools (Claude Code, Cursor, Copilot Workspace, or equivalent) as part of daily professional workflows; ability to build or configure AI skills, connectors, agents, and automated workflows
  • Technical fluency at the device operations layer: Android, iOS, or Linux; MDM/EMM/UEM concepts; device provisioning, fleet configuration, and kiosk/POS environments
  • Strong debugging and troubleshooting skills across complex, multi-system environments
  • Proven ability to manage multiple implementations and customer accounts simultaneously without losing detail or urgency
  • Strong communication and presentation skills: able to hold technical conversations with engineering teams and business conversations with executives in the same call
  • Comfortable working independently in ambiguous environments without detailed specifications or runbooks
  • Ability to travel approximately 10 to 15%
Preferred Qualifications:
  • Android/AOSP experience (device management, firmware, provisioning, build systems)
  • Experience with MDM/EMM/UEM platforms
  • Experience working with hardware ecosystem partners (OEMs, ODMs, VARs, 3PLs, ISVs)
  • Background in device-heavy verticals: QSR, retail, hospitality, healthcare, logistics, or payments
  • Startup and enterprise experience; ability to operate effectively in both environments
  • Proficiency with Salesforce or similar CRM as a system of record

Salary Band
$110,000 - $160,000 OTE
Perks & Benefits
  • Medical, Dental, Vision 90% covered by the company
  • Life insurance
  • FSA (Medical & Dependent)
  • 401K with a company match that vests immediately
  • Pet insurance discount
  • Unlimited time off policy with a mandatory 2 weeks off (minimum)
  • Daily catered lunches
  • Wide variety of snacks in the office
  • Family Benefits: Maternity, Parental, Adoption, & Surrogacy leave
  • Stand up desks with 36" curved widescreen monitors for each employee
  • Team hikes and other fun events (e.g. mini-golf, bowling, board game nights, trivia, outdoor events, etc.) on a monthly basis

Don't meet every single requirement? (US)
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Esper we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
The pay range for this role is:
110,000 - 160,000 USD per year (Bellevue HQ)

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