Overview:Our client is seeking a Senior Product Manager to support a patient-facing digital product built on a conversational AI/chat platform. This role will lead product strategy and execution for an MVP launching in June, with a roadmap of expanding use cases through Q3/Q4.The ideal candidate will bring experience with large language models (LLMs) and conversational AI tools (e.g., Gemini, Vertex AI, RAG-based architectures) and possess a strong ability to translate business needs into scalable, patient-centered digital experiences.
Key Responsibilities:- Define and execute product strategy and roadmap for a conversational AI platform supporting patient-facing use cases
- Lead product delivery for an MVP launch and iterative quarterly enhancements.
- Partner cross-functionally with engineering, design, and clinical/business stakeholders.
- Translate business objectives into clear product requirements, user stories, and acceptance criteria.
- Drive Agile product development processes, including backlog management and sprint planning.
- Collaborate with engineering teams leveraging Gemini (via Vertex AI) and RAG pipelines to power AI-driven experiences.
- Ensure alignment between patient experience, business value, and technical feasibility.
- Define and track KPIs and product performance metrics to guide continuous improvement.
- Act as the primary liaison between technical teams and non-technical stakeholders.
- Support scaling the platform across additional patient use cases and domains.
Position Requirements:- Bachelors and 6 or more years experience in a professional business environment, product development or product management or Bachelors and 4 years working as a Product Manager with responsibility for one or more moderate to difficult products or Masters degree and 2 or more years experience in product management or development.
- Experience delivering digital or platform-based products in an Agile environment.
- Familiarity with conversational AI, chat platforms, or digital assistant products.
- Strong understanding of LLMs and AI-driven product value drivers.
- Experience collaborating closely with engineering teams on AI/ML-based solutions.
- Excellent communication, stakeholder management, and problem-solving skills.
Preferred Qualifications
- Hands-on familiarity with prompt engineering, context management, and system instruction design.
- Experience with Gemini, Vertex AI, or similar LLM platforms.
- Knowledge of retrieval-augmented generation (RAG) concepts and architectures.
- Experience in healthcare or patient-facing digital products.
- Familiarity with tools such as Jira, Confluence, or similar.
- MBA or advanced degree
Additional Information:- Fully Remote Role
- W2 Candidates Only
- This is a contract role with a 12-month or longer expected duration Product is currently in MVP phase with near-term launch and rapid scaling planned Role requires close partnership with engineering on AI/LLM-driven capabilities, with an emphasis on understanding (not owning) implementation details