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Software Companies In Jobs in Chicago, IL (NOW HIRING)

Fin Co

Customer Success Manager, High Touch

Chicago, IL · On-site

$135K - $161K/yr

Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to ...

Intercom

Customer Success Manager, High Touch

Chicago, IL · On-site

$135K - $161K/yr

Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to ...

Fin

Senior AI Deployment Consultant

Chicago, IL · On-site

Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to ...

Intercom

Technical Support Specialist

Chicago, IL · On-site

$62 - $74/hr

Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to ...

Fin

Customer Success Manager, High Touch

Chicago, IL · On-site

$135K - $161K/yr

Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to ...

Socket.dev

Senior Software Engineer

Buffalo Grove, IL · On-site

$120 - $160/hr

Come help us create automation software for more than 50% of Fortune 500 companies. In this position, you'll play an active role in the design and development of features for our cloud-based ...

New

Collabera

Software Developer/ Java Developer

Lisle, IL · On-site

$50.25 - $65/hr

... top private companies in New Jersey Collabera recognizes true potential of human capital and ... Software Developer Location: Lisle, IL 60532 Responsibilities: Design, develop, and deploy Java ...

Fin

GTM Data Analyst

Chicago, IL · On-site

$137K - $164K/yr

Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to ...

Intercom

Relationship Manager, Scale

Chicago, IL · On-site

$99 - $130/hr

Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to ...

Fin

Manager, Account Executives (MidMarket)

Chicago, IL · On-site

$233K - $314K/yr

Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to ...

Intercom

Relationship Manager, Scale

Chicago, IL · On-site

$99K - $130K/yr

Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to ...

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Software Companies In information

See Chicago, IL salary details

$49.4K

$115.2K

$171K

How much do software companies in jobs pay per year?

As of Sep 7, 2026, the average yearly pay for software companies in in Chicago, IL is $115,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,700.00 and $133,900.00 per year, depending on experience, location, and employer.

What are software companies?

Software companies are businesses that specialize in creating, developing, and selling software products or services. These companies may focus on various types of software, such as applications, system software, cloud solutions, or custom software tailored to specific industries or clients. They often provide ongoing updates, support, and maintenance for their products. Software companies play a critical role in driving technological innovation and digital transformation across industries.

What are the key skills and qualifications needed to thrive as a software engineer, and why are they important?

To thrive as a Software Engineer, you need strong programming skills, problem-solving abilities, and typically a degree in computer science or a related field. Familiarity with coding languages (such as Java, Python, or C++), version control systems like Git, and understanding of development frameworks is essential. Excellent teamwork, adaptability, and communication skills help you collaborate effectively and navigate changing project requirements. These skills are vital for building reliable software solutions, meeting project goals, and contributing to organizational success.

What are common collaboration practices within software companies for cross-functional teams?

Within software companies, cross-functional teams—often composed of developers, designers, testers, and product managers—collaborate closely to deliver products efficiently. Agile methodologies, such as Scrum or Kanban, are commonly used to facilitate regular communication, iterative development, and feedback loops. Team members typically participate in daily stand-ups, sprint planning, and review meetings, ensuring alignment on goals and timely identification of challenges. This collaborative environment encourages knowledge sharing and supports both professional growth and project success.

What is the difference between Software Companies In vs Software Developers?

AspectSoftware Companies InSoftware Developers
Primary RoleOrganizations that create, sell, or provide software products and servicesIndividuals who design, code, and maintain software applications
Work EnvironmentOffice or remote teams within companiesTypically work as part of a team within a company or as freelancers
CredentialsCompany credentials vary; often require technical expertiseOften require programming certifications or degrees in computer science
Industry UsageRefers to the business entity or organizationRefers to the individual professional role

Software Companies In are organizations that develop and sell software, while Software Developers are the professionals who create and maintain software products. Understanding this distinction helps job seekers and industry stakeholders clarify roles and expectations in the tech industry.

What cities near Chicago, IL are hiring for Software Companies In jobs?

Cities near Chicago, IL with the most Software Companies In job openings:

Software Companies In jobs near you

Customer Success Manager, High Touch

Fin Co

Chicago, IL • On-site

$135K - $161K/yr

Other

Posted 10 days ago

Job description

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey - from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.
Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.
What's the opportunity?
As a High Touch CSM, you'll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You'll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin - from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes.
This role is an opportunity to shape how the world's leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals.
What will I be doing?

  • Develop trusted advisor relationships with customers (from c-suite stakeholders to individual contributors).
  • Facilitate requirements gathering and process mapping for the customer's standard operating procedures; document in clear, precise, and actionable terms.
  • Collaborate with engineers to translate customer requirements into Fin solution designs, guiding the customer on configuration best practices and prompt strategy.
  • Monitor Fin usage patterns to identify risks, recommend optimizations, and uncover expansion opportunities.
  • Maintain deep product knowledge of Fin's fast-expanding capabilities; remain market aware of the fast evolving AI-agent industry.
  • Lead Success Plans, QBRs/EBRs, and strategic planning sessions with the customer.
  • Prioritize competing demands to drive the highest-value outcomes across your customer portfolio.
  • Be the Voice of the Customer internally, advocating for customers' needs and shaping our solutions strategy.
What skills do I need?
  • 3-5 years of relevant work experience in a customer-facing customer success, account management or strategic consulting organization. SaaS or Consumption-based Technology companies experience a benefit.
  • Experience with business process mapping, requirements analysis, and solution design.
  • Strong technical acumen and passion for AI/agent-building (coding not required).
  • Ability to simplify and communicate complex problems clearly across audiences.
  • Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact.
  • Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers.
  • Self-motivated, adaptable, and curious team player with a high level of self-efficacy.

*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the Greater Chicago Area is $135,270 - $161,575. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements.
Learn more about working at Fin and the benefits we offer at fin.ai/careers.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

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