Software Application Support Engineer Jobs in Canton, GA

Lead Application EngineerJob Summary

The Lead Application Engineer designs, develops, troubleshoots, and debugs advanced software systems and application programs for the organization. Additional duties and responsibilities include: Leads functional projects and provides training and guidance to application engineers. Evaluates, researches, and recommends software application upgrades, patches, and new functionalities. Assists management in the design and implementation of new applications, including consulting with functional architects on application design. Works with stakeholders to perform application functionality gap analyses and feasibility studies for application enhancements. Develops and documents complex and in-depth technical design specifications to meet business needs identified through application requirements, userstories, support tickets, and test defects. Delegates tasks to application engineers and provides training and guidance on the design and development of software enhancements. Leads the development of test plans and scripts for functional, performance, regression, and user acceptance testing. Analyzes applications for compliance with security protocols and audit controls. Reviews and resolves escalated incidence management activities. Up to 10 % domestic travel

Minimum Requirements

Minimum Requirements Bachelor’s degree or equivalent in Computer Science or closely related field and 8 years of work experience as a Software Engineer or similar position. Experience must include: Designing and developing APIs using the API-led connectivity design pattern with MuleSoft, including RAML-based RESTful APIs. Using different MuleSoft connectors such as SAP, Salesforce, HTTP Listener/Requestor, Database, File, SFTP, VM, and Web Service Consumer etc. in developing APIs and writing Munit test cases for the APIs. Implementing security protocols, including OAuth 2.0, Basic Authentication, one-way and two-way SSL, and HTTP response caching using Object Store. Writing DataWeave transformations, MEL expressions, and implementing filters for data processing. Utilizing CI/CD pipelines and tools including Maven, Git, Bitbucket, Jenkins, MuleSoft CloudHub, and OpenShift to automate API build and deployment. Up to 10% domestic travel. May telecommute from anywhere in US. This position is eligible for the company’s Employee Referral Program. Employees should refer qualified candidates in accordance with the program guidelines.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Job Summary

Designs, develops, troubleshoots, and debugs advanced software systems and application programs for the organization. Leads functional projects and provides training and guidance to application engineers. Major Tasks, Responsibilities, and Key Accountabilities Evaluates, researches, and recommends software application upgrades, patches, and new functionalities. Assists management in the design and implementation of new applications, including consulting with functional architects on application design. Works with stakeholders to perform application functionality gap analyses and feasibility studies for application enhancements. Develops and documents complex and in-depth technical design specifications to meet business needs identified through application requirements, user stories, support tickets, and test defects. Delegates tasks to application engineers and provides training and guidance on the design and development of software enhancements. Leads the development of test plans and scripts for functional, performance, regression, and user acceptance testing. Analyzes applications for compliance with security protocols and audit controls. Reviews and resolves escalated incidence management activities.

Nature and Scope

Displays the highest level of critical thinking and analysis in bringing successful resolution to high-impact, complex, and/or cross-departmental problems. Makes prompt, sound decisions when faced with complex and often contradictory alternatives that result in successful outcomes. Operates with considerable latitude. Situations may have little or no precedent requiring original or new concepts or approaches without guidance from others. Reaches decisions under conditions of uncertainty. Develops or engages/directs others in developing innovative solutions to important, highly complex strategic and operating problems; cross-departmental considerations are often present.

Work Environment

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Typically requires overnight travel less than 10% of the time.

Education and Experience

Typically requires BS/BA in a related discipline. Generally 8+ years of experience in a related field OR MS/MA and generally 5+ years of experience in a related field. Certification is required in some areas.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

At HD Supply, we believe that our core purpose is to improve our associates’ lives and equip them with the tools needed to provide exceptional customer experiences every day. As one of the largest industrial distributors in North America, we enable our customers’ success by consistently delivering what they need, where and when they need it. HD SUPPLY has more than 80 years of experience supporting our customers with leadership positions in the maintenance, repair and operations (MRO). With 44 distribution centers spread across 25 states and two Canadian provinces, HD Supply provides an expansive offering of approximately 200,000 SKUs featuring high-quality, name-brand and proprietary products – all at competitive prices. Combine this with our industry-leading, value-add services – including localized jobsite delivery, will-call and direct-ship options, diversified logistics and innovative solutions – and you can see why our more than 300,000 customers continue to trust HD Supply as their first choice supplier for getting the job done.