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Software Application Support Engineer Jobs in Florida

... software problems. - Escalate defects and complex issues to Engineering or DevOps. - Review application logs and other diagnostic information. - Maintain support documentation and knowledge-base ...

... Support and DevOps operations Experience in Application Development in one of the following ... hardware and software in critical LOB (line-of-business) systems Hands on experience in ...

Software Support Engineer

Orlando, FL · On-site

$80K - $90K/yr

We are seeking an experienced Software Support Engineer who enjoys solving complex technical issues ... Provide advanced application and software support to internal users and business stakeholders.

Senior Application Support Engineer (SRE)

Tampa, FL · On-site

$53.75 - $71.50/hr

As a Senior Application Support Engineer (SRE), you will play a critical role in ensuring the stability, reliability, and performance of mission-critical applications at DTCC. This role goes beyond ...

MDAEdge is a company seeking a Senior Desktop Support Engineer to provide technical assistance and ... Application Software Configuration, VOIP Phone, Software installations • Provide onsite and ...

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Software Application Support Engineer information

See Florida salary details

$13

$36

$54

How much do software application support engineer jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for software application support engineer in Florida is $36.27, according to ZipRecruiter salary data. Most workers in this role earn between $28.94 and $42.40 per hour, depending on experience, location, and employer.

What cities in Florida are hiring for Software Application Support Engineer jobs?

Cities in Florida with the most Software Application Support Engineer job openings:

Application Support Specialist

Lakeland, FL • On-site

Other

Re-posted 10 days ago


Job description

Opportunity with an industry-leading company to provide technical support for an enterprise, internally developed software application. This role is ideal for someone skilled at working with both people and technology, who can troubleshoot common application issues while delivering clear, professional support.
Main Duties & Responsibilities:
- Monitor, triage, and resolve application support tickets.
- Assist users with access, configuration, workflow, and system issues.
- Reproduce and document software problems.
- Escalate defects and complex issues to Engineering or DevOps.
- Review application logs and other diagnostic information.
- Maintain support documentation and knowledge-base articles.
- Communicate ticket status and resolutions clearly to users.
Skills & Requirements:
- 1+ year of experience in application support, technical support, service desk, or a similar role.
- The highest level of customer service and communication skills.
- Ability to troubleshoot software issues methodically.
- Experience with ticketing systems such as Jira, ServiceNow, Zendesk, or similar.
- Ability to work independently and collaborate with technical teams.
- Experience with ASP.NET, SQL Server, IIS application logs, APIs, cloud platforms, or internally developed software is highly preferred.
Location and Schedule:
This position is available for fully remote work for highly qualified candidates. An East Coast location is not required; however, the role must provide coverage during Eastern Time business hours. Candidates located on the West Coast should be comfortable starting their workday earlier to maintain sufficient overlap with East Coast users and team members.
tags: technical support engineer, technical support analyst, tech support engineer, tech support analyst, application support engineer, helpdesk engineer, help desk engineer