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Software Application Analyst Jobs in Ohio (NOW HIRING)

Job functions of an Operations analyst include: * Create, edit, and test application and ... Technically savvy in relation to Windows systems and software * Experience in Excel and Jira with ...

Lockbox Application Analyst Client Location: Brooklyn, OH, 44144 Expected Duration: 06 Months ... Technically savvy in relation to Windows systems and software * Experience in Excel and Jira with ...

... analyze software applications. This role involves writing and modifying software specifications ... document software application requirements and specifications. • Research and document ...

Prepare and document software application requirements and specifications. * Research and document ... Administer critical analysis of test results and deliver solutions to problem code areas. * Assist ...

... application components • Codes and applies automated tests where applicable • Resolves ... analyze feedback from stakeholders • Strong oral and written communication skills • Strong ...

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Software Application Analyst information

What are Software Application Analysts?

Software Application Analysts are professionals who evaluate, implement, and maintain software applications within an organization. They act as a bridge between business users and IT, ensuring that applications meet user requirements and function properly. Their responsibilities include troubleshooting software issues, performing system upgrades, analyzing user needs, and providing training or support. They play a key role in optimizing software performance, improving workflows, and supporting organizational goals.

How does a Software Application Analyst typically collaborate with other departments during a project?

Software Application Analysts frequently serve as a bridge between technical teams and business stakeholders. They gather requirements from end users, translate those needs into technical specifications for developers, and facilitate communication between project managers, QA testers, and IT support. This collaborative approach ensures that software solutions are both technically sound and aligned with business objectives. Regular meetings, documentation, and feedback loops are common practices to maintain alignment and deliver successful projects.

What are the key skills and qualifications needed to thrive as a Software Application Analyst, and why are they important?

To thrive as a Software Application Analyst, you need strong analytical abilities, experience with application support, and a relevant degree in computer science or information technology. Familiarity with software troubleshooting tools, database management systems, and ticketing platforms like ServiceNow or Jira is typically required. Strong communication, problem-solving skills, and the ability to collaborate with both technical and non-technical stakeholders help set you apart in this role. These skills and qualities are crucial for ensuring smooth application performance, quickly resolving issues, and supporting organizational workflows.
What cities in Ohio are hiring for Software Application Analyst jobs? Cities in Ohio with the most Software Application Analyst job openings:
Lockbox Application Analyst

Lockbox Application Analyst

Varite, Inc

Cleveland, OH • On-site

$25 - $30/hr

Other

This job post has expired today. Applications are no longer accepted.


Job description

Pay rate: $25/hr. - $30/hr.
Per manager: Must have experience in process flow, data reporting, technology, and strong experience in excel and SQL tables and queries. Experience in Lockbox and banking a bonus.
This role will support multiple functions and processes within Lockbox in Payment and Deposit Operations, focusing primarily on working with Service and Support teams in procedure development, testing, and creating scripts for testing. Payment and Deposit Operations fosters a culture founded on accountability, teamwork, leadership, intellectual curiosity and a balanced foundation between work and personal life. As an analyst, you will develop industry expertise and detailed product knowledge, and drive execution of strategic initiatives.
ESSENTIAL JOB FUNCTIONS
  • Primary responsibility is providing operation support of Lockbox applications, and additional areas of support, as assigned. Job functions of an Operations analyst include:
  • Create, edit, and test application and operational procedures for Lockbox Operations and Support.
  • Write and execute test scripts for operational testing of applications in process improvement projects.
  • Performs business analysis for payment and deposit applications as assigned; applications can include mainframe, PC, distributed systems, databases, and/or web-based applications
  • Mine data from primary and secondary sources often using complex joins across multiple datasets.
  • Plays a leadership role in providing ongoing production support within Payment and Deposit Operations applications and processes; acts as first line of contact for user reported inquiries and problems; performs problem reporting, tracking, resolution, root cause analysis and identification of preventative measures.
  • Delivering high quality support and great service to our internal/external partners and clients.
  • Active participation and guidance as it relates to Lockbox, and the associated applications/systems, process initiatives and projects.
  • Translates business needs and requirements to Technology partners; translates technical material to the Loan, Payment, and Operational Services Process Areas and Lines of Business.
  • More broadly, analysts are expected to display the following skills and competencies:
  • Strong problem solving through ability to analyze qualitative, operational & financial data
  • Strong interpersonal, influencing and relationship building skills; must demonstrate the ability to work cross functionally with a variety of different personality types
  • Ability to concisely and effectively communicate with senior management
  • High degree of adaptability & intellectual curiosity, comfortable with ambiguity
  • Exceptional teamwork and collaboration

REQUIRED QUALIFICATIONS
  • Bachelor's Degree or equivalent experience of ideally 2+ years in an operational or support environment
  • Attention to detail in documenting and implementing requirements
  • Highly organized, detail-oriented with the ability to thoroughly analyze and resolve issues
  • Excellent written and verbal communication skills
  • Ability to effectively manage change
  • Ability to stay on top of task assignments
  • Strong decision making and analytical skills
  • Ability to facilitate research and resolution of sometimes less-than-straight-forward issues
  • Strong aptitude to technology based tools and databases (i.e., Excel, Access, )
  • Interest, willingness and ability to assimilate information quickly and succinctly
  • Works well in a team-based environment

PREFERRED QUALIFICATIONS
  • 1-2 years of Operational Analyst experience
  • Technically savvy in relation to Windows systems and software
  • Experience in Excel and Jira with an ability to manage large data sets, creating summary views using pivots tables, data graphs/visualization
.