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Software Account Manager Jobs in Connecticut (NOW HIRING)

Kaseya Careers

Account Manager

Norwalk, CT · On-site

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained ... Position Summary Kaseya is looking for an enthusiastic and results-driven Account Manager to focus ...

RVNAhealth

Account Manager

Ridgefield, CT · On-site

$85K - $90K/yr

The Account Manager conducts direct sales activities leading to quality referral generation for the ... Experience with CRM (client relations management) software preferred. * Ability to travel ...

Kaseya Careers

Strategic Account Manager

Norwalk, CT · On-site

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained ... Position Summary Kaseya is seeking a results-oriented and client-focused Strategic Account Manager ...

GardaWorld

Account Manager

Orange, CT · On-site

$80K - $85K/yr

Step into the Dynamic Role of Security Account Manager at GardaWorld! Join our dynamic team as a ... Professional, self-driven, and skilled in using Microsoft Office and CRM software. * Positive ...

GardaWorld

Account Manager

Orange, CT · On-site

$85K/yr

Step into the Dynamic Role of Security Account Manager at GardaWorld! Join our dynamic team as a ... Professional, self-driven, and skilled in using Microsoft Office and CRM software. * Positive ...

GardaWorld

Account Manager

Orange, CT · On-site

$80K - $85K/yr

Step into the Dynamic Role of Security Account Manager at GardaWorld! Join our dynamic team as a ... Professional, self-driven, and skilled in using Microsoft Office and CRM software. * Positive ...

GardaWorld

Account Manager

Orange, CT · On-site

$80K - $85K/yr

Step into the Dynamic Role of Security Account Manager at GardaWorld! Join our dynamic team as a ... Professional, self-driven, and skilled in using Microsoft Office and CRM software. * Positive ...

GardaWorld

Account Manager

Orange, CT · On-site

$80K - $85K/yr

Step into the Dynamic Role of Security Account Manager at GardaWorld. Join our dynamic team as a ... Professional, self-driven, and skilled in using Microsoft Office and CRM software. Positive ...

Kaseya Careers

Strategic Account Manager

Norwalk, CT · On-site

Position Summary Kaseya is seeking a results-oriented and client-focused Strategic Account Manager ... Background in IT management software, cybersecurity solutions, or managed service provider ...

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Showing results 1-20

All JobsSoftware Account JobsSoftware Account Manager JobsSoftware Account Manager Jobs in Connecticut

Software Account Manager information

See Connecticut salary details

$28.1K

$62.6K

$100.8K

How much do software account manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for software account manager in Connecticut is $62,610.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $74,700.00 per year, depending on experience, location, and employer.

What is the difference between Software Account Manager vs Customer Success Manager?

AspectSoftware Account ManagerCustomer Success Manager
Primary FocusManaging client accounts, upselling, renewalsEnsuring customer satisfaction, onboarding, retention
Required SkillsSales, product knowledge, relationship managementCommunication, problem-solving, customer support
Work EnvironmentSales teams, client meetings, account reviewsCustomer support teams, onboarding sessions
CertificationsSales certifications, CRM proficiencyCustomer service certifications, SaaS knowledge

While both roles focus on client relationships in the software industry, Software Account Managers primarily handle sales, renewals, and account growth, whereas Customer Success Managers focus on onboarding, satisfaction, and retention. Understanding these differences helps companies assign the right responsibilities and professionals to each role.

What is a software account manager?

A Software Account Manager is a professional responsible for managing and nurturing relationships with clients who use a company's software products or services. Their primary duties include understanding client needs, ensuring customer satisfaction, facilitating product adoption, and identifying opportunities for upselling or renewing contracts. They act as a liaison between the client and internal teams, such as sales, support, and development, to address issues and deliver solutions. Strong communication and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a software account manager, and why are they important?

To thrive as a Software Account Manager, you need a strong background in sales, customer relationship management, and a good understanding of software solutions, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, sales analytics tools, and software licensing systems is typically required. Exceptional communication, negotiation, and problem-solving skills help you build trust and resolve client challenges effectively. These abilities are crucial for driving revenue growth, ensuring client satisfaction, and maintaining long-term business partnerships.

How does a software account manager typically collaborate with technical teams to meet client needs?

As a Software Account Manager, you will frequently act as the bridge between clients and internal technical teams, such as product development and support. This involves gathering client requirements, translating business needs into technical language, and ensuring deliverables align with customer expectations. Regular communication, joint meetings, and project updates are standard practices to keep everyone aligned. Effective collaboration not only ensures client satisfaction but also helps identify upsell or cross-sell opportunities by understanding both client pain points and product capabilities.
Software Account Manager jobs near you
Infographic showing various Software Account Manager job openings in Connecticut as of August 2026, with employment types broken down into 84% Full Time, 11% Part Time, 3% Temporary, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $62,610 per year, or $30.1 per hour.

Account Manager

Kaseya Careers

Norwalk, CT • On-site

Full-time

Re-posted 24 days ago

Job description

About Kaseya
Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.
At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.
Position Summary
Kaseya is looking for an enthusiastic and results-driven Account Manager to focus on the expansion of existing accounts. In this role, you will be responsible for identifying new growth opportunities within your portfolio, strengthening relationships with existing clients, and driving revenue growth through strategic account management.
Key Responsibilities
  • Account Expansion: Proactively engage with current customers to identify upsell and cross-sell opportunities, leveraging Kaseya's full suite of products to drive revenue growth.
  • Customer Relationship Management: Build and maintain strong relationships with key decision-makers, ensuring customer satisfaction while aligning their needs with Kaseya's solutions.
  • Strategic Sales Execution: Develop tailored strategies for each account, including regular check-ins and business reviews, to identify new opportunities and overcome potential challenges.
  • Manage Adoption Metrics: Monitor customer usage, proactively addressing adoption challenges and following established sales processes to drive cross-sell, upsell, and expansion strategies.
  • Revenue Growth: Take ownership of your sales targets, consistently exceeding quotas while delivering exceptional value to clients. Actively contribute to both short-term and long-term revenue generation strategies.
  • Collaboration: Work closely with internal teams, including Customer Success and Sales, to deliver exceptional customer experiences and ensure smooth implementation of new solutions.
  • CRM Management: Utilize Salesforce to manage leads, opportunities, and accounts, ensuring all interactions are logged and tracked to drive sales success.

Required Qualifications
  • 1+ years of B2B or B2C sales experience, ideally in a technology or SaaS environment
  • A strong passion for sales and a proven track record of exceeding sales targets
  • Ability to thrive in a fast-paced, metrics-driven environment
  • Motivated, coachable, and competitive with a resilient drive to succeed
  • Excellent organizational, interpersonal, and communication skills
  • Proficient in using CRM tools (Salesforce) to manage leads, opportunities, and accounts
  • Strong analytical skills with the ability to create accurate sales forecasts

#IND525
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

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