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Software Account Manager Jobs in Connecticut (NOW HIRING)

Momentive Software, Inc.

National Account Manager

Groton, CT · Remote

$96K - $124K/yr

Serve as the lead point of contact for all customer account management matters * Negotiate ... At Momentive Software, we're a team of passionate problem-solvers, innovators, and volunteers who ...

Momentive Software, Inc.

National Account Manager

Groton, CT · On-site

$96K - $124K/yr

Serve as the lead point of contact for all customer account management matters * Negotiate ... At Momentive Software, we're a team of passionate problem-solvers, innovators, and volunteers who ...

Kaseya Careers

Account Manager

Norwalk, CT · On-site

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained ... Position Summary Kaseya is looking for an enthusiastic and results-driven Account Manager to focus ...

Community Brands

National Account Manager

Groton, CT · On-site

$65 - $100/hr

Serve as the lead point of contact for all customer account management matters * Negotiate ... At Momentive Software, we're a team of passionate problem-solvers, innovators, and volunteers who ...

Axis Capital

Account Manager

Stamford, CT · On-site

The Account Manager is responsible for delivering high-quality and efficient service to both ... Strong aptitude for learning new computer/software programs is required. * Strong customer service ...

AXIS Capital

Account Manager

Stamford, CT · On-site

The Account Manager is responsible for delivering high-quality and efficient service to both ... Strong aptitude for learning new computer/software programs is required. * Strong customer service ...

TicketNetwork

CL Account Manager

South Windsor, CT · On-site

The Account Manager delivers live training sessions, supports account creation and onboarding ... Knowledge of software sales preferred * Background in sales support, technical support, or ...

RCN Capital LLC

CL Account Manager

South Windsor, CT · On-site

The Account Manager delivers live training sessions, supports account creation and onboarding ... Knowledge of software sales preferred * Background in sales support, technical support, or ...

American Iron & Metal

Account Manager

New Haven, CT · On-site

Proven experience in account management, business development, or sales, preferably in the metal ... Proficiency in using customer relationship management (CRM) software, Microsoft Office, and data ...

American Iron & Metal

Account Manager

New Haven, CT · On-site

Proven experience in account management, business development, or sales, preferably in the metal ... Proficiency in using customer relationship management (CRM) software, Microsoft Office, and data ...

American Iron & Metal

Account Manager

New Haven, CT · On-site

Proven experience in account management, business development, or sales, preferably in the metal ... Proficiency in using customer relationship management (CRM) software, Microsoft Office, and data ...

American Iron & Metal

Account Manager

New Haven, CT · On-site

Proven experience in account management, business development, or sales, preferably in the metal ... Proficiency in using customer relationship management (CRM) software, Microsoft Office, and data ...

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All JobsSoftware Account JobsSoftware Account Manager JobsSoftware Account Manager Jobs in Connecticut

Software Account Manager information

See Connecticut salary details

$28.1K

$62.6K

$100.8K

How much do software account manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for software account manager in Connecticut is $62,610.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $74,700.00 per year, depending on experience, location, and employer.

What is a software account manager?

A Software Account Manager is a professional responsible for managing and nurturing relationships with clients who use a company's software products or services. Their primary duties include understanding client needs, ensuring customer satisfaction, facilitating product adoption, and identifying opportunities for upselling or renewing contracts. They act as a liaison between the client and internal teams, such as sales, support, and development, to address issues and deliver solutions. Strong communication and problem-solving skills are essential for success in this role.

How does a software account manager typically collaborate with technical teams to meet client needs?

As a Software Account Manager, you will frequently act as the bridge between clients and internal technical teams, such as product development and support. This involves gathering client requirements, translating business needs into technical language, and ensuring deliverables align with customer expectations. Regular communication, joint meetings, and project updates are standard practices to keep everyone aligned. Effective collaboration not only ensures client satisfaction but also helps identify upsell or cross-sell opportunities by understanding both client pain points and product capabilities.

What are the key skills and qualifications needed to thrive as a software account manager, and why are they important?

To thrive as a Software Account Manager, you need a strong background in sales, customer relationship management, and a good understanding of software solutions, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, sales analytics tools, and software licensing systems is typically required. Exceptional communication, negotiation, and problem-solving skills help you build trust and resolve client challenges effectively. These abilities are crucial for driving revenue growth, ensuring client satisfaction, and maintaining long-term business partnerships.

What is the difference between Software Account Manager vs Customer Success Manager?

AspectSoftware Account ManagerCustomer Success Manager
Primary FocusManaging client accounts, upselling, renewalsEnsuring customer satisfaction, onboarding, retention
Required SkillsSales, product knowledge, relationship managementCommunication, problem-solving, customer support
Work EnvironmentSales teams, client meetings, account reviewsCustomer support teams, onboarding sessions
CertificationsSales certifications, CRM proficiencyCustomer service certifications, SaaS knowledge

While both roles focus on client relationships in the software industry, Software Account Managers primarily handle sales, renewals, and account growth, whereas Customer Success Managers focus on onboarding, satisfaction, and retention. Understanding these differences helps companies assign the right responsibilities and professionals to each role.

How much does a software account manager get paid?

A software account manager's average salary in the United States ranges from $60,000 to $120,000 annually, depending on experience, location, and company size. Many roles also include commissions or bonuses based on sales performance, and strong communication and technical skills are often required.
Software Account Manager jobs near you
Infographic showing various Software Account Manager job openings in Connecticut as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 2% Temporary, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $62,610 per year, or $30.1 per hour.

National Account Manager

Groton, CT • Remote

Momentive Software, Inc.
See more jobs at Momentive Software, Inc.external

$96K - $124K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

Job Description

GENERAL FUNCTION: Oversee a portfolio of assigned customers, develop new business from existing clients, and actively seek new sales opportunities. Engage with organizations to get a better understanding of their mission, goals, challenges, and needs. Foster long-term relationships with clients and help grow our business.

DUTIES & RESPONSIBILITIES:

  • Develop strong relationships in your assigned territory

  • Operate as the lead point of contact for all matters specific to your accounts

  • Own and drive revenue in your assigned territory by closing renewal business with price lift, and upsell products and services to existing clients

  • Learn and demonstrate a fundamental understanding of our services and technology platform and be able to articulate the advantages over competitors clearly

  • Serve as the lead point of contact for all customer account management matters

  • Negotiate contracts and close agreements to maximize profits

  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors

  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives

  • Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

  • Develop new business with existing clients and identify areas of improvement to meet sales quotas

  • Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts)

  • Meet or exceed monthly, quarterly, and annual goals set by management

  • Prepare reports on account status

  • Collaborate with the sales team to identify and grow opportunities within the territory

  • Assist with challenging client requests or issue escalations as needed

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

  • Experience:

  • 1-3 years work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role in the technology industry

  • BA/BS degree in Business Administration, Sales or relevant field

  • Skills

  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level

  • Experience delivering client-focused solutions to customer needs

  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail

  • Excellent listening, negotiation and presentation abilities

  • Strong verbal and written communication skills

  • Attention to detailwith excellentorganization skills

  • Competitiveand committedattitude

  • Experience selling in the tech industry

  • Great people skills; ability to quickly understand your audience and tailor the right message to them

  • Working Conditions:

  • Normal office environment

  • Extended viewing of computer screens

  • Some overnight travel required

  • Essential Functions:

  • Frequently sits at a computer terminal and desk

  • Frequently walks to other areas within or outside of the department to distribute or gather information

  • Occasional standing; occasional lifting moderate loads up to 25 lbs.; frequent bending

  • Stooping, crouching while filing; occasional reaching, twisting, turning

  • Frequent handling of files, pencils, paper; frequent keyboarding, writing and other duties requiring fingering

  • Continuous hearing

  • Use of near/midrange/far vision and speaking to disseminate information

About Us

Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive's cloud-based software and services to address their most pressing challenges - from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive's solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management. Momentive partners with organizations that believe "good enough" is never enough - so they can bring on better outcomes for everyone they serve. Learn more at momentivesoftware.com.

Why Work Here?

At Momentive Software, we're a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you're looking for a place where your work matters and your ideas are valued, you'll find it here.

Medical, Dental & Vision Benefits

401(k) Savings Plan with Company Match

Flexible Planned Paid Time Off

Generous Sick Leave

Inclusive & Welcoming Environment

Purpose-Driven Culture

Work-Life Balance

Commitment to Community Involvement

Employer-Paid Parental Leave

Employer-Paid Short-Term Disability

Remote Work Flexibility
Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the United States (without sponsorship), and to complete the required employment eligibility verification form upon hire.

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