End User Support
Canton, MS · On-site
We are looking for End User Support @ Canton, MS Key Responsibilities: * provide hands-on, in-person technical assistance. * Responsible for troubleshooting hardware, configuring software, managing ...
End User Support
Canton, MS · On-site
We are looking for End User Support @ Canton, MS Key Responsibilities: * provide hands-on, in-person technical assistance. * Responsible for troubleshooting hardware, configuring software, managing ...
End User Support
San Diego, CA · On-site
We are looking for End User Support @ San Diego, CA Position Summary The End User Support Technician provides hands‑on, onsite technical support to employees, including hardware preparation ...
End User Support
San Diego, CA · On-site
We are looking for End User Support @ San Diego, CA Position Summary The End User Support Technician provides hands‑on, onsite technical support to employees, including hardware preparation ...
Softtek information
See salary details
$11.54 - $12.76
1% of jobs
$12.76 - $13.99
3% of jobs
$13.99 - $15.21
13% of jobs
$15.65 is the 25th percentile. Wages below this are outliers.
$15.21 - $16.43
22% of jobs
The median wage is $16.97 / hr.
$16.43 - $17.66
24% of jobs
$18.41 is the 75th percentile. Wages above this are outliers.
$17.66 - $18.88
18% of jobs
$18.88 - $20.10
7% of jobs
$20.10 - $21.33
4% of jobs
$21.33 - $22.55
3% of jobs
$22.55 - $23.78
2% of jobs
$23.78 - $25
1% of jobs
$11
$19
$25
How much do softtek jobs pay per hour?
As of Jul 2, 2026, the average hourly pay for softtek in the United States is $19.03, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.75 per hour, depending on experience, location, and employer.
What can a new employee at Softtek expect in terms of team structure and collaboration?
At Softtek, new employees typically work within cross-functional teams that may include software engineers, project managers, quality assurance specialists, and business analysts. Collaboration is a key part of daily operations, with frequent team meetings and agile methodologies such as Scrum or Kanban being common. Employees are encouraged to communicate openly, share knowledge, and participate in regular feedback sessions, which helps foster both personal and professional growth. This environment supports continuous learning and provides opportunities to work on diverse projects with global clients.
What is a Softtek and what do they do?
Softtek is a global IT services and consulting company that provides a range of technology solutions, including software development, IT outsourcing, and business process services. Founded in Mexico in 1982, Softtek works with clients across various industries to help them optimize their digital operations and innovate through technology. Employees at Softtek typically work in roles such as software engineering, project management, business analysis, and IT support. The company is known for its nearshore delivery model, which allows clients to benefit from close time zones and cultural alignment. Softtek emphasizes continuous learning and professional development for its workforce.
What are the key skills and qualifications needed to thrive as a Software Engineer at Softtek, and why are they important?
To thrive as a Software Engineer at Softtek, you generally need a solid background in software development, problem-solving abilities, and a degree in computer science or a related field. Familiarity with programming languages (such as Java, .NET, or Python), agile methodologies, and experience with tools like Git and Jira are typically required. Strong communication, teamwork, and adaptability help you excel in client-focused, multicultural environments. These skills ensure the delivery of high-quality software solutions that meet client expectations and support ongoing innovation.
More about Softtek jobs
What cities are hiring for Softtek jobs? Cities with the most Softtek job openings:
What states have the most Softtek jobs? States with the most job openings for Softtek jobs include:
What job categories do people searching Softtek jobs look for? The top searched job categories for Softtek jobs are:
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Posted 10 days ago
Job description
We are looking for End User Support @ Canton, MS
Key Responsibilities:
- provide hands-on, in-person technical assistance.
- Responsible for troubleshooting hardware, configuring software, managing local networks, asset management, support on small projects and provide attention to Incidents and service requests by complying with SLA and KPIs stablished by contract
- Hardware Maintenance: Install, repair, and upgrade physical devices like desktop computers, laptops, printers, servers, and network peripherals.
- Software Troubleshooting: Install, update, and configure operating systems (Windows, macOS) and business applications (Microsoft 365, others).
- Network Support: Troubleshoot wired and wireless (Wi-Fi) connectivity issues and maintain local network devices such as routers and switches.
- User Support & Training: Assist employees in person, explain technical solutions, and help new hires with hardware setups and account onboarding.
- Ticket Management: Log all service requests, track issue progression, and document resolutions in ticketing systems (ServiceNow).
- Remote support: provide support to remote users or deliver/recover assigned devices.
- Local asset management: Register every device received in assigned location, update the records as assignation changes, recover devices when users leave the company, keep CMDB records up to date, conduct weekly or monthly inventory reconciliation.
- Knowledge management: Create, update, decommission knowledge articles, SOPs, etc. as required.