$13 - $17.75/hr
As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...
New
$13 - $17.75/hr
As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...
New
$15/hr
As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...
$15/hr
As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...
$13 - $17.75/hr
As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...
$13 - $17.75/hr
As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...
$13 - $17.75/hr
As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...
$13 - $17.75/hr
As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...
$13 - $17.75/hr
As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...
New
$13 - $17.75/hr
As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...
New
$13 - $17.75/hr
As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...
New
$13 - $17.75/hr
As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...
New
$13 - $17.75/hr
As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...
$13 - $17.75/hr
As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...
$15/hr
As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...
$15/hr
As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...
Retail Manager - Softlines
Round Rock, TX · On-site
Resolves customer and associate issues. * Carries out Supervisory responsibilities in accordance with the Company's policies and applicable laws, including interviewing, hiring & training, planning ...
Retail Manager - Softlines
Round Rock, TX · On-site
Resolves customer and associate issues. * Carries out Supervisory responsibilities in accordance with the Company's policies and applicable laws, including interviewing, hiring & training, planning ...
Softlines Associate information
What is a softlines associate?
Softlines Associates are retail employees who specialize in the softlines department, which typically includes apparel, footwear, accessories, and other non-durable goods. Their primary responsibilities involve assisting customers, restocking merchandise, maintaining store displays, and ensuring the sales floor is organized. They may also handle returns, process transactions, and provide product information to shoppers. Softlines Associates play a key role in creating a positive shopping experience and supporting store sales goals.
What are the key skills and qualifications needed to thrive as a softlines associate?
To thrive as a Softlines Associate, you need a strong understanding of retail operations, product knowledge in apparel and accessories, and basic math skills, usually complemented by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and handheld scanners is typically required. Excellent customer service, attention to detail, and communication skills help associates build rapport with shoppers and maintain appealing displays. These abilities are crucial for driving sales, ensuring a positive customer experience, and supporting efficient store operations.
What are the main challenges a softlines associate faces during busy retail seasons?
During peak retail periods, such as holidays or major sales events, Softlines Associates often face high customer traffic, frequent merchandise restocking, and increased pressure to maintain organized displays. Balancing customer service with inventory management can be challenging, especially when handling multiple requests at once. Staying adaptable and communicating effectively with team members are crucial for keeping the sales floor running smoothly and ensuring a positive shopping experience.
What is the difference between Softlines Associate vs Hardlines Associate?
| Aspect | Softlines Associate | Hardlines Associate |
|---|---|---|
| Work Environment | Retail stores, clothing, textiles, accessories | Retail stores, electronics, tools, hardware |
| Required Credentials | High school diploma often preferred, basic retail experience | High school diploma often preferred, basic retail experience |
| Industry Usage | Fashion, apparel, textiles | Electronics, hardware, sporting goods |
The Softlines Associate and Hardlines Associate roles are both retail positions requiring similar credentials and work environments. The main difference lies in the product focus: Softlines Associates handle clothing, textiles, and accessories, while Hardlines Associates work with electronics, tools, and hardware. Both roles involve customer service, stocking, and merchandising within retail stores, but their product categories distinguish their specific duties and expertise.
What are popular job titles related to Softlines Associate jobs in Texas?
For Softlines Associate jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Softlines Associate jobs in Texas look for?
The top searched job categories for Softlines Associate jobs in Texas are:
What cities in Texas are hiring for Softlines Associate jobs?
Cities in Texas with the most Softlines Associate job openings:
$13 - $17.75/hr
Full-time
Medical, Dental, Life, Retirement, PTO
Posted 3 days ago
New
Army & Air Force Exchange Service rating
6.0
Based on 166 frontline employees who took The Breakroom Quiz
374th of 739 rated retailers
Job description
As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to give back to those that serve. We offer various retail opportunities- from front-end cashiers or working in our various departments, to our Express and Class 6 stores. And by joining us, you'll be a part of something great- we give back 2/3rd of our earnings annually to the military community.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So what can you expect as a Customer Experience Associate at the Exchange?
Greet every customer with eye contact and smile in your authentic way
Acknowledge every waiting customer as soon as they arrive to your lane to let them know you'll be right with them
Complete transactions accurately and efficiently while engaging customers in appropriate conversation
Help customers by following the proper procedure for bagging merchandise and moving large or heavy items
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
What Army & Air Force Exchange Service employees say
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Benefits
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About Army and Air Force Exchange
Sourced by ZipRecruiter
The Army and Air Force Exchange is a unique entity within the retail industry, providing goods and services to military personnel. Headquartered in Dallas, Texas, the company has been serving the U.S armed forces since 1895. The organization operates thousands of facilities worldwide, including department stores, convenience stores, restaurants, movie theaters, and an e-commerce site, shopmyexchange.com. Serving millions of active-duty military members, reservists, retired service members, and their family, the Exchange is committed to the core values of family serving family, respect everyone, courage to use good judgment, and passion for their customers.
Industry
Wholesale
Company size
10,000+ Employees
Headquarters location
Dallas, TX, US