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Social Services Program Manager Jobs in Indiana (NOW HIRING)

Social Services Director

Evansville, IN ยท On-site

$70 - $95/hr

Demonstrates knowledge, skills, and techniques necessary to plan social services programs for residents with the following needs: therapeutic, neurological and dementia, dialysis, IV therapy, and ...

New

Sky Point Social Services is looking for a dedicated and experienced Waiver Program Manager to join our team! We offer an inclusive work culture, a rewarding job experience, and the opportunity to ...

New

Implement and interpret the programs, goals, objectives, policies, and procedures of the department ... Implement a social services program that meets the medically related social and emotional needs of ...

Implement and interpret the programs, goals, objectives, policies, and procedures of the department ... Implement a social services program that meets the medically related social and emotional needs of ...

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Showing results 1-20

Social Services Program Manager information

See Indiana salary details

$35.2K

$74.2K

$126.1K

How much do social services program manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for social services program manager in Indiana is $74,190.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $83,700.00 per year, depending on experience, location, and employer.

What is a social services program manager?

A Social Services Program Manager is a professional responsible for planning, directing, and coordinating social service programs and initiatives within organizations such as government agencies, non-profits, or community groups. They oversee program development, staff supervision, budgeting, and policy implementation to ensure services meet the needs of their target populations. These managers also evaluate program effectiveness, secure funding, and collaborate with other community organizations. Their goal is to improve the well-being of individuals and communities by delivering effective social services.

What are the key skills and qualifications needed to thrive as a social services program manager?

To thrive as a Social Services Program Manager, you need expertise in program development, case management, and a relevant degree such as social work or public administration. Familiarity with case management software, data reporting tools, and often state or national licensure is typically required. Strong leadership, communication, and problem-solving skills help manage teams and build relationships with clients and stakeholders. These abilities are crucial for ensuring effective program delivery, compliance, and positive outcomes for communities served.

What are some common challenges social services program managers face when overseeing multiple programs, and how can they effectively address them?

Social Services Program Managers often juggle multiple programs simultaneously, which can present challenges such as resource allocation, staff coordination, and maintaining consistent service quality. To effectively address these issues, managers must prioritize strong organizational skills, clear communication, and proactive problem-solving. Collaborating closely with team members, setting clear goals, and regularly monitoring program outcomes can help ensure that each initiative runs smoothly and meets its objectives. Additionally, leveraging technology for data tracking and scheduling can streamline operations and improve efficiency.

What is the difference between Social Services Program Manager vs Social Worker?

AspectSocial Services Program ManagerSocial Worker
CredentialsBachelor's or Master's in Social Work, Public Administration, or related field; often requires management experienceBachelor's or Master's in Social Work (BSW or MSW); licensure may be required
Work EnvironmentOversees programs, manages staff, and coordinates services in agencies or organizationsDirectly interacts with clients, providing counseling and support services
Employer & IndustryNonprofits, government agencies, healthcare organizationsHospitals, clinics, social service agencies

The main difference is that Social Services Program Managers focus on overseeing programs and managing teams, while Social Workers provide direct client services. Both roles require relevant social work credentials, but Program Managers typically have additional management responsibilities.

What are the most commonly searched types of Social Services Program jobs in Indiana?

The most popular types of Social Services Program jobs in Indiana are:

What cities in Indiana are hiring for Social Services Program Manager jobs?

Cities in Indiana with the most Social Services Program Manager job openings:

Infographic showing various Social Services Program Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $74,190 per year, or $35.7 per hour.

Program Manager- Waiver Services

Sky Point Social Services

Fort Wayne, IN โ€ข On-site

$38K - $41K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago


Job description

Sky Point Social Services is looking for a dedicated and experienced Waiver Program Manager to join our team! We offer an inclusive work culture, a rewarding job experience, and the opportunity to make a meaningful impact in the community. This position is office-based Monday-Thursday, with Fridays designated as remote work days.
Review the job description, Total Rewards, and required qualifications below. If you believe you're a great fit, we encourage you to apply! For any questions, please contact us at 260-492-9334.
CULTURE
Sky Point Social Services is named one of the 2026 Best Places to Work in Indiana, which recognizes organizations with strong workplace culture and high employee satisfaction. This recognition reflects the heart, dedication, and care our staff bring to one another and to the people we serve every single day!
At Sky Point Social Services, we cultivate a family-oriented environment, fostering a supportive and welcoming culture for both employees and their families. As a community-focused organization, we actively engage in local initiatives like the Disability Expo, DSANI Buddy Walk, and Allen County Day of Caring to make a meaningful impact. Our small team structure allows us to provide wraparound support, emphasizing collaboration and open communication. We are committed to continuous improvement, encouraging employees to learn, adapt, and innovate. Our staff are the heart of our mission, meeting clients where they are and building meaningful relationships that change lives.
REPORTS TO
Waiver Services Supervisor
POSITION OBJECTIVE
Oversee, manage, and ensure compliance of a caseload of clients alongside other Waiver Program Manager(s). Provide leadership to Direct Support Professionals and ensure practices are in place to meet client's needs. Provide support and advocacy for individuals receiving services through the Indiana Medicaid Waiver.
JOB DESCRIPTION
Waiver Program Managers play a key role in supporting individuals served through Sky Point's programs. They are responsible for maintaining accurate client files, meeting regularly with clients and staff, and ensuring each client's needs and goals are being met. Responsibilities include training, supervising, and supporting Direct Support Professionals (DSPs) to deliver meaningful, person-centered services aligned with each client's PCISP. Waiver Program Managers help foster a supportive, compliant, and engaging environment that promotes quality of care and meaningful outcomes for the individuals we serve.
PRIMARY JOB DUTIES AND RESPONSIBILITIES
  • Supervise, train, and provide guidance to the staff in accordance with state and federal regulations and the Sky Point Social Services' policy and procedure manual.
  • Participates as part of an interdisciplinary team in the development of each client's Person-Centered Individual Support Plan (PCISP).
  • Complete daily, weekly, monthly, and yearly documentation as required by Sky Point and state and federal regulations.
  • Audit client files and ensure overall compliance of individuals served for the assigned caseload.
  • Maintain client files according to standards and protocol established.
  • Communicate professionally with families, Case Managers, Behavioral Consultant, health care personnel, schools, landlords, employers, other providers, etc.
  • Participate in Sky Point's Leadership meetings, Waiver team meetings, and other departmental meetings, Annuals, Quarterlies, and other meetings as assigned.
  • Conduct phone calls and face-to-face check-ins with individuals served to ensure their needs are being met.
  • Advocate for individuals served by understanding the services provided.
  • Implement training programs as specified in each client's PCISP.
  • Participate in performance assessments and discipline of assigned staff.
  • Assist in the hiring, onboarding, orientation, and training of new Direct Support Professional(DSPs) hires.
  • Assist staff in planning and implementing community-based, age-appropriate, recreational activities for the clients.
  • Implement the required training protocol for new and existing staff.
  • Build relationships with staff and perform job shadows on a regular basis.
  • Regularly complete ongoing department and company improvement plans and projects.
  • Report any suspected abuse, neglect, or exploitation to the supervisor or department head.
    Maintain employment-required documentation (current auto insurance, driver's license), certification (i.e., Adult and Pediatric First Aid, CPR, and AED), and training (OSHA, Abuse & Neglect, etc.) as required to comply with federal, state and program requirements and standards.
  • Must maintain good attendance throughout employment.
  • Comply with all standards to assure the health and safety of all individuals.
  • Perform other duties as assigned.

QUALIFICATION AND EDUCATION
  • Preferred Bachelor's degree in a Human Service or related field and two years of comparable work experience.
  • Preferred knowledge of the Indiana Medicaid Waiver and its services.
  • Preferred experience in supervising and leading employees
  • High level of knowledge and efficiency in online systems (such as Google Suite, Therap, SureMobile Company Mileage, ExtendedReach, Relias, Home and Community Support Professional Training, BambooHR, BDS, etc.)
  • Must be an independent worker and efficient in tasks with little oversight.
  • Knowledge of basic mathematics and simple budget management.
  • Serve as a member of the Sky Point Leadership Team and exhibit qualities of a leader.
  • Must possess a commitment to the belief that all people have the right to dignity, respect, opportunity and full community inclusion.
  • Must have a philosophy that is consistent with the Mission, Vision, and Core Values of the organization

TOTAL REWARDS
Well-Being & Support
Employee Assistance Program (EAP): Up to 6 free therapy sessions per year for staff and immediate household members.
"YOU Day": A personal day off to relax and recharge.
Flexible Schedules: Encouraging a healthy work-life balance.
Bereavement Leave: Support during times of loss.
FMLA: Available to qualifying employees.
Birthday Float Day: A personal paid day off in your birthday month
Time Off
Paid Time Off (PTO) & Sick Leave: Accrued for vacations and personal needs.
Paid Holidays(13)
Financial Wellness
Simple IRA Plan: Retirement savings plan for eligible employees.
Mileage & Expense Reimbursement: Compensation for job-related travel and costs.
Health & Insurance
Dental, Vision & Life Insurance: Coverage options to support you and your family.
Growth & Recognition
Training Platform (Relias): Access to hundreds of free professional development courses.
Recognition Awards: Celebrating outstanding contributions.
Sky Point Swag: Company-branded apparel and gear to show off your team pride.
Community Perks
Local Discounts: Special deals at Science Central and the YMCA of Allen County.
ESSENTIAL JOB REQUIREMENTS/FUNCTIONS
  1. Employee must be at least (18) years of age.
  2. Employee must be able to read and write proficiently.
  3. Employee must have and maintain an Indiana driver's license, and proof of good driving record.
  4. Employee must be able to successfully complete all required training in the required time allotted.
  5. Employee must be physically capable of transferring, assisting with transfers and lifting persons who require physical assistance.
  6. Employee must be able to reach and bend as they assist participants with physical activities.