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Social Service Program Manager Jobs in New York (NOW HIRING)

Bond Health

Director of social services

Queens, NY · On-site

$75K - $78K/yr

Confer with the Senior Program Manager, and/or other management staff as needed regarding ... Facilitate weekly meetings with social service staff to address client issues and progress.

Project Hospitality

Be Seen First

Director of Social Service

Staten Island, NY · On-site

$78K - $80K/yr

Be a representative not only of the program, but the agency in general, at interagency council ... Oversee and train the Case Managers, Recreation Coordinators and Housing Specialists as indicated

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Social Service Program Manager information

What is a social service program manager?

Social Service Program Managers are professionals who oversee and coordinate social service programs within organizations such as government agencies, nonprofits, or community organizations. They are responsible for planning, implementing, and evaluating programs that support individuals and communities in need. Their duties often include managing budgets, supervising staff, ensuring compliance with regulations, and working with other organizations to deliver services effectively. Social Service Program Managers play a key role in improving access to resources and ensuring the effective delivery of social services.

What are some common challenges social service program managers face when overseeing multiple programs and teams?

Social Service Program Managers often juggle several programs simultaneously, which can present challenges such as balancing limited resources, managing diverse staff, and ensuring compliance with regulations. They must prioritize tasks effectively, facilitate clear communication between teams, and adapt to changing client needs or funding requirements. Building strong relationships with community partners and fostering a collaborative team environment are essential strategies to overcome these challenges and ensure program success.

What are the key skills and qualifications needed to thrive as a social service program manager, and why are they important?

To thrive as a Social Service Program Manager, you need expertise in program development, budget management, and compliance, typically with a background in social work or a related field and often a relevant degree. Familiarity with case management software, grant management systems, and data reporting tools is essential for daily operations. Strong leadership, communication, and problem-solving skills set outstanding managers apart by enabling effective team coordination and stakeholder engagement. These skills ensure efficient program delivery, accountability, and positive outcomes for clients and communities.

What is the difference between Social Service Program Manager vs Social Worker?

AspectSocial Service Program ManagerSocial Worker
CredentialsBachelor's or Master's in Social Work, Public Administration, or related field; certifications varyBachelor's or Master's in Social Work; required licensure or certification
Work EnvironmentAdministrative settings, overseeing programs, managing staffDirect client interaction, counseling, case management
Employer & IndustryNonprofits, government agencies, healthcare organizationsHospitals, clinics, social service agencies
Search & ComparisonOften compared for leadership roles in social servicesCommonly searched for direct client support roles

The main difference is that a Social Service Program Manager focuses on overseeing and managing social service programs, while a Social Worker provides direct support and counseling to clients. Both roles require relevant education and certifications, but their work environments and responsibilities differ significantly.

What are popular job titles related to Social Service Program Manager jobs in New York?

For Social Service Program Manager jobs in New York, the most frequently searched job titles are:

What job categories do people searching Social Service Program Manager jobs in New York look for?

The top searched job categories for Social Service Program Manager jobs in New York are:

What cities in New York are hiring for Social Service Program Manager jobs?

Cities in New York with the most Social Service Program Manager job openings:

Social Service Program Manager jobs near you

Director of Social Service

Project Hospitality

Staten Island, NY • On-site

Full-time

Re-posted 14 days ago

Project Hospitality rating

5.8

Company rating: 5.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Oversees and supervises the social services staff of the shelter.  Responsible for ensuring that residents of the shelter receive social services to which they are entitled.

RESPONSIBILITIES:

  1. To oversee and train the Case Managers, Recreation Coordinators, and Housing Specialists as indicated.
  2. Responsible for the delivery of social services and entitlements to residents of the shelter to include health care of residents, including mental health.
  3. Works cooperatively and collaboratively with the Case Manager, Housing Specialist and Residential Aide staff on all details pertaining to social service delivery and entitlements.
  4. Provide supervision to the Social Services staff as per agency policy; also recommendation for hiring, firing, and performance evaluations of Social Service staff.
  5. Acts as liaison with agencies providing social services to the residents of the shelter. Also represents the agency at interagency council meetings as directed.
  6. Implement on-site programming in conjunction with the Shelter / Program Director, including parenting, housing readiness, and other in-house programs as well as design curriculum for group work.
  7. Responsible for reporting to various regulatory agencies on an ongoing basis.
  8. 24/7 on-call support to program staff as needed 

Position requires a Masters’ Degree in Social Work with applicable work related experience, LMSW/LCSW preferred, including supervisory experience. Needs ability to establish workload priorities and balance diverse projects. Must have exceptional communication skills both orally and in writing with individuals and groups regarding complex and sensitive issues or regulations. Physical ability to perform the essential job functions are needed. In addition, the Social Services Supervisor shall perform any duties as required to meet the needs of the program and the clients we serve. The agency reserves the right to review and change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.

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