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Social Service Program Manager Jobs in Maryland (NOW HIRING)

Baltimore County

Human Services Program Manager

Towson, MD · On-site

$71K - $78K/yr

Develops public and in-service educational sessions and strengthens community partnerships thought ... Good interpersonal skills including utilization of social media platforms. Skill in development and ...

Black Canyon Consulting

Program Manager

Bethesda, MD · On-site

If you enjoy being a part of a high performing, professional service and technology focused ... Oversee delivery of Program Management Plan (PMP), Quality Management Plan (QMP), monthly reports ...

J29 Inc.

Program Manager

Millersville, MD · On-site

$100K - $120K/yr

Program Manager Location: Remote About J29 J29 is an employee centered healthcare management ... service programs at the State, Federal, and Commercial levels. Overview J29 is seeking an ...

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Social Service Program Manager information

What is a social service program manager?

Social Service Program Managers are professionals who oversee and coordinate social service programs within organizations such as government agencies, nonprofits, or community organizations. They are responsible for planning, implementing, and evaluating programs that support individuals and communities in need. Their duties often include managing budgets, supervising staff, ensuring compliance with regulations, and working with other organizations to deliver services effectively. Social Service Program Managers play a key role in improving access to resources and ensuring the effective delivery of social services.

What are some common challenges social service program managers face when overseeing multiple programs and teams?

Social Service Program Managers often juggle several programs simultaneously, which can present challenges such as balancing limited resources, managing diverse staff, and ensuring compliance with regulations. They must prioritize tasks effectively, facilitate clear communication between teams, and adapt to changing client needs or funding requirements. Building strong relationships with community partners and fostering a collaborative team environment are essential strategies to overcome these challenges and ensure program success.

What are the key skills and qualifications needed to thrive as a social service program manager, and why are they important?

To thrive as a Social Service Program Manager, you need expertise in program development, budget management, and compliance, typically with a background in social work or a related field and often a relevant degree. Familiarity with case management software, grant management systems, and data reporting tools is essential for daily operations. Strong leadership, communication, and problem-solving skills set outstanding managers apart by enabling effective team coordination and stakeholder engagement. These skills ensure efficient program delivery, accountability, and positive outcomes for clients and communities.

What is the difference between Social Service Program Manager vs Social Worker?

AspectSocial Service Program ManagerSocial Worker
CredentialsBachelor's or Master's in Social Work, Public Administration, or related field; certifications varyBachelor's or Master's in Social Work; required licensure or certification
Work EnvironmentAdministrative settings, overseeing programs, managing staffDirect client interaction, counseling, case management
Employer & IndustryNonprofits, government agencies, healthcare organizationsHospitals, clinics, social service agencies
Search & ComparisonOften compared for leadership roles in social servicesCommonly searched for direct client support roles

The main difference is that a Social Service Program Manager focuses on overseeing and managing social service programs, while a Social Worker provides direct support and counseling to clients. Both roles require relevant education and certifications, but their work environments and responsibilities differ significantly.

What are popular job titles related to Social Service Program Manager jobs in Maryland?

For Social Service Program Manager jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Social Service Program Manager jobs in Maryland look for?

The top searched job categories for Social Service Program Manager jobs in Maryland are:

What cities in Maryland are hiring for Social Service Program Manager jobs?

Cities in Maryland with the most Social Service Program Manager job openings:

Social Service Program Manager jobs near you

Social Services Worker (7642)

THE SALVATION ARMY

Annapolis, MD • On-site

$20 - $23/hr

Full-time

Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Greet and interview clients to determine eligibility for assistance and process applications.

  • Prepare, complete, and process vouchers and direct clients to appropriate services or locations.

  • Coordinate with community agencies to arrange housing, transportation, and financial assistance for clients.

Salvation Army rating

6.0

Company rating: 6.0 out of 10

Based on 364 frontline employees who took The Breakroom Quiz

599th of 785 rated non-profit organizations

Job description

Work Location: Annapolis, MD Corps
Work Schedule: Full-time - Non-exempt (35 hours/weekly)
Hourly Range: $20.00 - $23.00/hour
This position is responsible for:
Provides social service assistance to eligible clients in the following areas: food, lodging, clothing, and financial assistance; interviews clients to determine need and eligibility to receive services; prepares accurate and complete client records; refers clients to community agencies and maintains effective working relationships with the same; ensures compliance with program policies and procedures.
Key Responsibilities:
Client Management
  • Greet and interview clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions.
  • Records clients disposition and other pertinent information such as: income, expenses, family, and work history; assists clients in completing applications for assistance; and photocopies social security cards, picture identification cards, payroll statements, utility bills etc.
  • Prepares, completes, and processes food, clothing, and furniture vouchers for eligible clients; and directs clients to the social services kitchen, Thrift Store or Distribution Center for assistance.
  • Receives and processes donations for the food pantry and clothing closet
  • Provides clients with food from pantry; receives and stocks items donated for the pantry; and maintains an itemized account of pantry disbursements and inventory.
  • Locates and arranges temporary housing for eligible clients. Contacts local lodges, homeless shelters, motels, churches, etc. for lodging.
  • Processes rent and utility financial assistance for eligible clients; contacts utility organizations and landlords to arrange and process financial assistance.
  • Assists eligible clients needing transportation assistance based on medical or relocation needs; arranges transportation through bus-line and contacts family members, friends, and churches for assistance.
  • Serves as liaison to other agencies in order to obtain/coordinate assistance on client's behalf; builds and maintains professional working relationships with community agencies.
  • May serve as Coordinator for a specific program such as senior citizens or food programs; plans and coordinates program arrangements; sets-up program meeting area; ensure clients of program are served effectively.

Administration
  • Prepares and files client records in a timely manner ensuring all information is accurate and up to date; obtains signatures of clients as needed; reviews and tracks all client records in order to determine if client is active or inactive; maintains confidentiality of client information.
  • Prepares and maintains statistical records on all services provided; compiles and prepares monthly statistical reports; and ensures accuracy and completeness.
  • Answers telephone in a courteous and tactful manner; assists clients by providing accurate and complete information regarding the Social Service Program operations and/or services; and assists the public in locating missing persons.
  • Types and files routine correspondence, documents, lists, reports, etc. on behalf of the supervisor and/or Commanding Officer.
  • Receives and processes incoming mail; prepares deposits of funds received in an accurate and timely manner.

Physical Requirements and Working Conditions:
  • Work requires frequent speaking, listening, typing, and viewing/looking at computer screens for long periods of time. Must be able to stand, sit, walk, bend, kneel, stoop, crouch, crawl, and climb.
  • Requires the frequent lifting or moving of items over 25 pounds, the ability to lift files, open filing cabinets and bend or stand on a stool, as necessary.
  • Work is performed in a combination of office and field settings. Frequently required to sit and reach; and must be able to move around the work environment. The noise level in the work environment is usually moderate.
  • Work may require performance of duties where exposure to communicable and infectious diseases are possible. Must be able to work with individuals with physical or mental challenges. Evening and weekend hours are occasionally required.

Employee Benefits:
  • Paid Time Off
  • Retirement Savings Plan Available
  • Supplemental Insurance Available
  • Voluntary Life Insurance and more!

Education and Experience:
  • High school diploma or GED AND
  • Two (2) years of experience working in a social or public service environment with experience assisting the public OR
  • Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Licenses and Certifications:
  • Valid State Driver's License required.
  • Bilingual (Spanish/English) speaker, preferred

Equal Opportunity Employer: Veterans Disabled

What Salvation Army employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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