Call Center Representative - DHA
$15 - $19.50/hr
As a Customer Service Representative, you must be knowledgeable about Social Security programs and be able to explain complex concepts to members of the public who contact the agency. If selected ...
$15 - $19.50/hr
As a Customer Service Representative, you must be knowledgeable about Social Security programs and be able to explain complex concepts to members of the public who contact the agency. If selected ...
$15 - $19.50/hr
As a Customer Service Representative, you must be knowledgeable about Social Security programs and be able to explain complex concepts to members of the public who contact the agency. If selected ...
Albuquerque, NM · On-site
$17 - $21.50/hr
... a Social Security Card by the Social Security Administration, which bears the applicant's name and social security number; or have verifiable documentation of one experience and one education as ...
Albuquerque, NM · On-site
$17 - $21.50/hr
... a Social Security Card by the Social Security Administration, which bears the applicant's name and social security number; or have verifiable documentation of one experience and one education as ...
Albuquerque, NM · On-site
$27.79/hr
S. Citizen Must have been issued a Social Security Card by the Social Security Administration Must be 21 years of age Must be a high school/GED graduate Must have one of the following: 2 years of ...
Albuquerque, NM · On-site
$27.79/hr
S. Citizen Must have been issued a Social Security Card by the Social Security Administration Must be 21 years of age Must be a high school/GED graduate Must have one of the following: 2 years of ...
S. Citizen Must have been issued a Social Security Card by the Social Security Administration Must be 21 years of age Must be a high school/GED graduate Must have one of the following: 2 years of ...
Quick apply
S. Citizen Must have been issued a Social Security Card by the Social Security Administration Must be 21 years of age Must be a high school/GED graduate Must have one of the following: 2 years of ...
Albuquerque, NM · On-site
$27.79/hr
S. Citizen Must have been issued a Social Security Card by the Social Security Administration Must be 21 years of age Must be a high school/GED graduate Must have one of the following: 2 years of ...
Albuquerque, NM · On-site
$27.79/hr
S. Citizen Must have been issued a Social Security Card by the Social Security Administration Must be 21 years of age Must be a high school/GED graduate Must have one of the following: 2 years of ...
Albuquerque, NM · On-site
$15.50 - $19.50/hr
My Social Security | SSA
Albuquerque, NM · On-site
$15.50 - $19.50/hr
My Social Security | SSA
Albuquerque, NM · On-site
$35.37 - $53.05/hr
Develops and maintains policies and guidance for the application, maintenance, and conservation of Social Security benefits. Ensures that Federal Benefits Specialists follow established procedures so ...
Albuquerque, NM · On-site
$35.37 - $53.05/hr
Develops and maintains policies and guidance for the application, maintenance, and conservation of Social Security benefits. Ensures that Federal Benefits Specialists follow established procedures so ...
We will never request sensitive information such as Social Security numbers or bank details during the initial stages of the recruitment process. If you suspect fraudulent activity, contact us ...
We will never request sensitive information such as Social Security numbers or bank details during the initial stages of the recruitment process. If you suspect fraudulent activity, contact us ...
We will never request sensitive information such as Social Security numbers or bank details during the initial stages of the recruitment process. If you suspect fraudulent activity, contact us ...
We will never request sensitive information such as Social Security numbers or bank details during the initial stages of the recruitment process. If you suspect fraudulent activity, contact us ...
Albuquerque, NM · On-site
$23 - $28/hr
???? Social Worker ???? Location: Albuquerque, NM ???? Wage: $23.00 - $28.00 per hour (DOE) ????️ ... Background & Security Requirements * ✔️ Office of Inspector General / CMMS Exclusions List ...
Quick apply
Albuquerque, NM · On-site
$23 - $28/hr
???? Social Worker ???? Location: Albuquerque, NM ???? Wage: $23.00 - $28.00 per hour (DOE) ????️ ... Background & Security Requirements * ✔️ Office of Inspector General / CMMS Exclusions List ...
$15 - $19.50/hr
As a Customer Service Representative, you must be knowledgeable about Social Security programs and be able to explain complex concepts to members of the public who contact the agency. If selected ...
$15 - $19.50/hr
As a Customer Service Representative, you must be knowledgeable about Social Security programs and be able to explain complex concepts to members of the public who contact the agency. If selected ...
Oversee Social Security, disability, and other benefits for clients, ensuring accurate deposits and proper fund distribution. * Budgeting & Payments: Develop and manage monthly budgets, process ...
Oversee Social Security, disability, and other benefits for clients, ensuring accurate deposits and proper fund distribution. * Budgeting & Payments: Develop and manage monthly budgets, process ...
Oversee Social Security, disability, and other benefits for clients, ensuring accurate deposits and proper fund distribution. * Budgeting & Payments: Develop and manage monthly budgets, process ...
Quick apply
Oversee Social Security, disability, and other benefits for clients, ensuring accurate deposits and proper fund distribution. * Budgeting & Payments: Develop and manage monthly budgets, process ...
Albuquerque, NM · On-site
$18.50/hr
Oversee Social Security, disability, and other benefits for clients, ensuring accurate deposits and proper fund distribution. * Budgeting & Payments: Develop and manage monthly budgets, process ...
Albuquerque, NM · On-site
$18.50/hr
Oversee Social Security, disability, and other benefits for clients, ensuring accurate deposits and proper fund distribution. * Budgeting & Payments: Develop and manage monthly budgets, process ...
Provides assistance with applications for Supplemental Security Income, Hospice, Medicaid, and Medicaid Waiver. Obtains resources from community social, health, pharmaceutical and welfare agencies to ...
Provides assistance with applications for Supplemental Security Income, Hospice, Medicaid, and Medicaid Waiver. Obtains resources from community social, health, pharmaceutical and welfare agencies to ...
Albuquerque, NM · On-site
Must have valid identification (ID, Birth Certificate, Social Security Card, Permanent Resident Card, etc.) Willingness to travel: * Required * A willingness to travel increases your potential ...
Quick apply
Albuquerque, NM · On-site
Must have valid identification (ID, Birth Certificate, Social Security Card, Permanent Resident Card, etc.) Willingness to travel: * Required * A willingness to travel increases your potential ...
$22.49 - $42.48/hr
Counselor Social Worker & Clinical Sign-on Bonus and Relocation Assistance available! Receive 17 ... In addition, these clinicians provide individual therapy, run meetings with security weekly, and ...
$22.49 - $42.48/hr
Counselor Social Worker & Clinical Sign-on Bonus and Relocation Assistance available! Receive 17 ... In addition, these clinicians provide individual therapy, run meetings with security weekly, and ...
$22.49 - $42.48/hr
Counselor Social Worker & Clinical Sign-on Bonus and Relocation Assistance available! Receive 17 ... In addition, these clinicians provide individual therapy, run meetings with security weekly, and ...
$22.49 - $42.48/hr
Counselor Social Worker & Clinical Sign-on Bonus and Relocation Assistance available! Receive 17 ... In addition, these clinicians provide individual therapy, run meetings with security weekly, and ...
$22.49 - $42.48/hr
Counselor Social Worker & Clinical Sign-on Bonus and Relocation Assistance available! Receive 17 ... In addition, these clinicians provide individual therapy, run meetings with security weekly, and ...
$22.49 - $42.48/hr
Counselor Social Worker & Clinical Sign-on Bonus and Relocation Assistance available! Receive 17 ... In addition, these clinicians provide individual therapy, run meetings with security weekly, and ...
$22.49 - $42.48/hr
Counselor Social Worker & Clinical Sign-on Bonus and Relocation Assistance available! Receive 17 ... In addition, these clinicians provide individual therapy, run meetings with security weekly, and ...
$22.49 - $42.48/hr
Counselor Social Worker & Clinical Sign-on Bonus and Relocation Assistance available! Receive 17 ... In addition, these clinicians provide individual therapy, run meetings with security weekly, and ...
$32.5K - $39.5K
2% of jobs
$39.5K - $46.6K
5% of jobs
$46.6K - $53.6K
13% of jobs
$55.7K is the 25th percentile. Wages below this are outliers.
$53.6K - $60.7K
18% of jobs
The median wage is $66.7K / yr.
$60.7K - $67.7K
15% of jobs
$67.7K - $74.8K
9% of jobs
$74.8K - $81.8K
13% of jobs
$82.5K is the 75th percentile. Wages above this are outliers.
$81.8K - $88.9K
10% of jobs
$88.9K - $95.9K
7% of jobs
$95.9K - $103K
5% of jobs
$103K - $110K
3% of jobs
$32.5K
$71.7K
$110K
A Social Security Specialist’s day usually involves reviewing and processing benefit applications, verifying eligibility, and assisting clients with questions about retirement, disability, and survivor benefits. They spend time communicating directly with individuals by phone, email, or in-person to clarify requirements and gather necessary documentation. Specialists often collaborate with other government agencies or departments to resolve complex cases or facilitate service delivery. Because the work often involves handling personal and sensitive information, maintaining confidentiality and accuracy is essential. The environment is generally structured, with set procedures and regular performance benchmarks.
A Social Security job typically involves working for the Social Security Administration (SSA) or a related agency, helping people access retirement, disability, and survivor benefits. Employees may process claims, provide customer service, manage records, or investigate fraud. Roles range from administrative and technical positions to legal and policy-focused jobs. These positions require knowledge of Social Security laws and regulations, and they often involve interacting with the public to ensure they receive the benefits they qualify for.
To excel in a Social Security Representative or Specialist role, you need a thorough understanding of federal and state Social Security regulations, strong analytical skills, and experience processing claims or benefits. Familiarity with government case management systems, document management software, and occasional use of specialized databases is important. Exceptional customer service skills, patience, and attention to detail help professionals navigate sensitive client situations and complex paperwork. These capabilities are crucial to delivering accurate guidance, ensuring compliance, and providing supportive service to the public.

$15 - $19.50/hr
Other
Posted 7 days ago
7.9
Based on 147 frontline employees who took The Breakroom Quiz
62nd of 274 rated public sector bodies
Customer Service Representatives work in a call center environment to provide a high level of quality service to our customers on SSA's National 800 number. Once selected for the Customer Service Representative position in SSA, you will contribute to the Agency's mission through direct service to the public. This involves receiving incoming calls through SSA's National 800 number and conducting interviews to determine the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility. As a Customer Service Representative, you must be knowledgeable about Social Security programs and be able to explain complex concepts to members of the public who contact the agency. If selected, you will be given extensive training to prepare you to perform the position. Customer Service Representatives provide assistance to beneficiaries and the general public in person, by telephone, or in writing; conduct interviews to determine the nature of the caller's question or issue; explain technical information, gather facts, evaluate evidence, and take action to resolve problems relating to all Social Security programs.
Cut-Off Dates to receive applications will be used for this announcement. First Cut-Off Date: June 8, 2026 Second Cut-Off Date: June 14, 2026 Third Cut-Off Date: July 5, 2026 Fourth Cut-Off Date: August 2, 2026 Fifth Cut-Off Date: August 30, 2026 Closing Date: September 30, 2026.
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Public administration
10,000+ Employees
Baltimore, MD, US
1935