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Social Security Disability Case Manager Jobs in Indiana

Sedgwick

Disability Representative Sr

Indianapolis, IN · On-site

$35K - $41K/yr

Provides disability case management and complex claim determinations based on medical documentation ... management practices and Social Security application procedures * Knowledge of state and federal ...

Sedgwick

Disability Representative Sr

Indianapolis, IN · On-site

$35K - $41K/yr

Provides disability case management and complex claim determinations based on medical documentation ... management practices and Social Security application procedures * Knowledge of state and federal ...

Sedgwick

Disability Representative

Indianapolis, IN · On-site

Provides disability case management and routine claim determinations based on medical documentation ... management practices and Social Security application procedures * Knowledge of state and federal ...

Sedgwick

Disability Representative

Indianapolis, IN · On-site

Provides disability case management and routine claim determinations based on medical documentation ... management practices and Social Security application procedures * Knowledge of state and federal ...

Porter-Starke Portage

Case Manager Adult

Portage, IN

$5.2K/mo

Porter-Starke Services, Inc. is seeking an Adult Case Manager to provide case management services ... Income (SSI) or Social Security Disability Income (SSDI), food stamps, and other resources.

Socket.dev

Social Work Case Manager

Evansville, IN · On-site

$20.75 - $27.25/hr

... Social Security, Medicaid, and Medicare applications and renewals. * Assist participants in ... disability status, genetics, protected veteran status, sexual orientation, gender identity or ...

BoldAge PACE

Social Work Case Manager

Evansville, IN · On-site

$20.75 - $27.25/hr

... Social Security, Medicaid, and Medicare applications and renewals. * Assist participants in ... disability status, genetics, protected veteran status, sexual orientation, gender identity or ...

Oaklawn

Case Manager

Elkhart, IN · On-site

$22.34/hr

Case Managers Elkhart or Goshen Do you have a heart for helping youth, adults, and families ... Social Security benefits, transportation, skills training, etc. * Following up to make sure the ...

Oaklawn

Case Manager

Elkhart, IN · On-site

$22.34/hr

Case Managers Elkhart or Goshen Do you have a heart for helping youth, adults, and families ... Social Security benefits, transportation, skills training, etc. * Following up to make sure the ...

Oaklawn

Case Manager

South Bend, IN · On-site

$22.34/hr

Case Manager Do you have a passion for joining with people who are experiencing mental health and ... assistance, medical care, Social Security benefits, transportation, skills training, etc.

Oaklawn

Case Manager

South Bend, IN · On-site

$22.34/hr

Case Manager Do you have a passion for joining with people who are experiencing mental health and ... assistance, medical care, Social Security benefits, transportation, skills training, etc.

Porter-Starke Knox

Housing Navigator

Knox, IN

$5.2K/mo

Provides case management services and in-home oversight. * Provides education in skills training ... Security Income (SSI), or Social Security Disability Income (SSDI), food stamps, and other ...

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Social Security Disability Case Manager information

See Indiana salary details

$14

$24

$36

How much do social security disability case manager jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for social security disability case manager in Indiana is $24.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $26.06 per hour, depending on experience, location, and employer.

What does a Social Security Disability Case Manager do?

A Social Security Disability Case Manager helps individuals navigate the application and appeals process for Social Security Disability benefits. They assist clients in gathering necessary documentation, filling out forms, and communicating with government agencies. Case managers also provide support throughout the process, answer questions, and may coordinate with doctors and legal representatives to strengthen a client’s case. Their goal is to ensure clients have the best possible chance of receiving the benefits they are entitled to.

What are the key skills and qualifications needed to thrive as a Social Security Disability Case Manager?

To thrive as a Social Security Disability Case Manager, you need a background in social work, case management, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, government benefits systems, and documentation standards is essential. Compassion, strong organizational skills, and effective communication are critical soft skills for supporting clients and coordinating with healthcare providers and agencies. These abilities ensure accurate case handling, timely benefit delivery, and empathetic support for individuals navigating complex disability claims.

What are some common challenges faced by Social Security Disability Case Managers when coordinating with clients and government agencies?

Social Security Disability Case Managers often encounter challenges such as navigating complex eligibility requirements, managing high caseloads, and ensuring timely communication between clients, healthcare providers, and government agencies. Balancing empathy for clients' situations with the need to adhere to strict guidelines and deadlines is essential. Additionally, case managers must stay updated on changing regulations and policies to effectively advocate for their clients and ensure successful outcomes.

What is the difference between Social Security Disability Case Manager vs Social Security Disability Claims Specialist?

AspectSocial Security Disability Case ManagerSocial Security Disability Claims Specialist
CredentialsTypically requires knowledge of SSD laws, case management experienceOften has similar certifications, focusing on claims processing
Work EnvironmentWorks with clients, attorneys, and agencies to manage casesPrimarily reviews and processes claims within agencies or insurance companies
Employer & IndustryGovernment agencies, legal firms, advocacy organizationsSocial Security Administration, insurance companies, legal firms

While both roles involve understanding SSD policies, the Social Security Disability Case Manager focuses on managing individual cases and client interaction, whereas the Social Security Disability Claims Specialist primarily processes and reviews claims within organizations.

Infographic showing various Social Security Disability Case Manager job openings in Indiana as of September 2026, with employment types broken down into 76% Full Time, 12% Part Time, and 12% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $49,977 per year, or $24 per hour.

Disability Representative Sr

Indianapolis, IN • On-site

Sedgwick
See more jobs at Sedgwickexternal

$35K - $41K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Sedgwick rating

7.6

Company rating: 7.6 out of 10

Based on 328 frontline employees who took The Breakroom Quiz

219th of 315 rated insurance

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Disability Representative Sr
Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:
Indianapolis, IN: 8909 Purdue Road Suite 501 Indianapolis, IN 46268
PRIMARY PURPOSE: Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making timely payments/approvals and adjustments, medically managing disability claims including comorbidities, concurrent plans, and complex ADA accommodations; coordinates investigative efforts, thoroughly reviews contested claims, negotiates return to work with or without job accommodations, and evaluates and arranges appropriate referral of claims to outside vendors.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
  • Makes independent claim determinations, based on the information received, to approve complex disability claims or makes a recommendation to team lead to deny claims based on the disability plan.
  • Reviews and analyzes complex medical information (i.e. attending physician statements, office notes, operative reports, etc.) to determine if the claimant is disabled as defined by the disability plan.
  • Oversees additional facets of complex claims including but not limited to comorbidities, concurrent plans, complex ADA accommodations, and claims outside of typical guidelines.
  • Utilizes the appropriate clinical resources in case assessment (i.e. duration guidelines, in-house clinicians), as needed.
  • Determines benefits due pursuant to a disability plan, makes timely claims payments/approvals and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets.
  • Informs claimants of documentation required to process claims, required time frames, payment information and claims status by phone, written correspondence and/or claims system.
  • Communicates with the claimants' providers to set expectations regarding return to work.
  • Medically manages complex disability claims ensuring compliance with duration control guidelines and plan provisions.
  • Communicates clearly and timely with claimant and client on all aspects of claims process by phone, written correspondence and/or claims system.
  • Coordinates investigative efforts ensuring appropriateness; provides thorough review of contested claims.
  • Evaluates and arranges appropriate referral of claims to outside vendors or physician advisor reviews, surveillance, independent medical evaluation, functional capability evaluation, and/or related disability activities.
  • Negotiates return to work with or without job accommodations via the claimant's physician and employer.
  • Refers cases to team lead and clinical case management for additional review when appropriate.
  • Maintains professional client relationships and provides excellent customer service.
  • Meets the organization's quality program(s) minimum requirements.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES
  • Performs other duties as assigned.

QUALIFICATIONS
Education & Licensing
High School diploma or GED required. Bachelor's degree from an accredited university or college preferred. State certification or licensing in statutory leaves is preferred or may be required based on state regulations.
Experience
Three (3) years of benefits or disability case/claims management experience or equivalent combination of education and experience preferred.
Skills & Knowledge
  • Knowledge of ERISA regulations, required offsets and deductions, disability duration and medical management practices and Social Security application procedures
  • Knowledge of state and federal FMLA regulations
  • Working knowledge of medical terminology and duration management
  • Excellent oral and written communication, including presentation skills
  • Proficient computer skills including working knowledge of Microsoft Office
  • Analytical, interpretive, and critical thinking skills
  • Ability to manage ambiguity
  • Strong organizational and multitasking skills
  • Ability to work in a team environment
  • Ability to meet or exceed performance competencies as required by program
  • Effective decision-making and negotiation skills
  • Ability to exercise judgement autonomously within established procedures

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Ability to sit at a desk for extended periods while operating a computer and phone system. Travel as required.
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $23.00 - $25.00 USD Hourly. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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