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Soc Client Relations Manager Jobs (NOW HIRING)

Client Relations Manager at Martindale-Avvo - Seattle, WA Martindale-Avvo is seeking a proven change leader and culture builder to join our Account Management leadership team as a Client Relations ...

The Client Relations Manager (CRM) will be the first point of customer contact and will build and maintain business relationships with clients by providing prompt and accurate service to promote ...

... Client Relations Manager where your motivation meets opportunity. Qualifications: * High level of confidence and comfort ability with mobile technology and computers is a MUST * Must be thoroughly ...

The Client Relations Manager (CRM) will be the first point of customer contact and will build and maintain business relationships with clients by providing prompt and accurate service to promote ...

Client Relations Manager

Miami, FL · On-site

$75K - $85K/yr

As a member of the Sales Team, Client Relations Director plays a crucial role in creating, managing, and nurturing relationships with new & existing direct clients and partners including: ESSENTIAL ...

Client Relations Manager at Martindale-Avvo - Seattle, WA Martindale-Avvo is seeking a proven change leader and culture builder to join our Account Management leadership team as a Client Relations ...

Description Client Relations Manager at Martindale-Avvo - Seattle, WA Martindale-Avvo is seeking a proven change leader and culture builder to join our Account Management leadership team as a Client ...

Minimum of three years of experience in client relations, account management, mortgage servicing, default servicing, property preservation, REO asset management, or a related financial-services field.

Client Relations Manager

Manhattan, NY · On-site

$75K - $85K/yr

As a member of the Sales Team, Client Relations Director plays a crucial role in creating, managing, and nurturing relationships with new & existing direct clients and partners including: ESSENTIAL ...

Client Relations Manager

Newark, NJ · On-site

$75K - $85K/yr

As a member of the Sales Team, Client Relations Director plays a crucial role in creating, managing, and nurturing relationships with new & existing direct clients and partners including: ESSENTIAL ...

... Client Relations Manager where your motivation meets opportunity. Qualifications: * High level of confidence and comfort ability with mobile technology and computers is a MUST * Must be thoroughly ...

... Client Relations Manager where your motivation meets opportunity. Qualifications: * High level of confidence and comfort ability with mobile technology and computers is a MUST * Must be thoroughly ...

As a member of the Sales Team, Client Relations Director plays a crucial role in creating, managing, and nurturing relationships with new & existing direct clients and partners including: ESSENTIAL ...

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Soc Client Relations Manager information

See salary details

$29K

$57.4K

$98K

How much do soc client relations manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for soc client relations manager in the United States is $57,383.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $65,000.00 per year, depending on experience, location, and employer.

What does a Soc Client Relations Manager do?

A Soc Client Relations Manager is responsible for managing and nurturing relationships with clients in the context of Security Operations Centers (SOC). They act as the main point of contact between clients and the SOC team, ensuring client needs are understood and met, and that services are delivered effectively. Their role also includes handling client queries, providing regular updates and reports, and coordinating incident response communications. By maintaining strong relationships and clear communication, Soc Client Relations Managers help ensure client satisfaction and the ongoing success of security operations.

How does a Soc Client Relations Manager typically collaborate with internal teams to address client needs?

As a Soc Client Relations Manager, close collaboration with internal teams—such as sales, technical support, and operations—is crucial for delivering tailored solutions to clients. You will often act as a liaison, relaying client feedback and requirements to ensure that service delivery aligns with expectations. Regular meetings, cross-departmental updates, and joint problem-solving sessions are common, helping to address challenges promptly and maintain high client satisfaction. This collaborative approach fosters a responsive and cohesive environment that supports both client retention and business growth.

What are the key skills and qualifications needed to thrive as a Soc Client Relations Manager, and why are they important?

To thrive as a Soc Client Relations Manager, you need strong client relationship management, project coordination, and problem-solving skills, typically supported by a degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) software, reporting tools, and project management systems is commonly required. Exceptional interpersonal communication, conflict resolution, and organizational skills help you build trust and ensure client satisfaction. These abilities are crucial for maintaining long-term client partnerships, resolving issues efficiently, and driving business growth.

What is the difference between Soc Client Relations Manager vs Soc Account Executive?

AspectSoc Client Relations ManagerSoc Account Executive
Required CredentialsBachelor's degree in marketing, communications, or related field; experience in client managementBachelor's degree; sales or marketing experience often preferred
Work EnvironmentClient-facing roles, office settings, client sitesSales-focused, client interaction, office and remote work
Employer & Industry UsageMarketing agencies, PR firms, corporate communication teamsAdvertising agencies, media companies, marketing firms
Search & Comparison IntentUnderstanding client relationship roles, responsibilities, and skillsSales targets, client acquisition, and account management

The Soc Client Relations Manager primarily focuses on maintaining and strengthening client relationships, ensuring satisfaction, and managing ongoing communication. In contrast, the Soc Account Executive emphasizes acquiring new clients, meeting sales targets, and expanding accounts. Both roles require strong communication skills and industry knowledge but differ in their core objectives and daily tasks.

Is a Soc Client Relations Manager a good job?

A Soc Client Relations Manager is a role focused on managing client relationships and ensuring customer satisfaction, often requiring strong communication and problem-solving skills. The job can offer opportunities for advancement and may involve working in a corporate or agency environment, with some positions requiring industry-specific certifications or experience. Overall, it can be a stable and rewarding career for those interested in client interaction and relationship management.

What are popular job titles related to Soc Client Relations Manager jobs?

For Soc Client Relations Manager jobs, the most frequently searched job titles are:

Infographic showing various Soc Client Relations Manager job openings in the United States as of September 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $57,383 per year, or $27.6 per hour.

Client Relations Manager - Remote

Remote

AllOne Health, Inc.
Offices of Mental Health Practitioners • 201 - 500 employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

AllOne Health is in the business of care; and service is what matters most.

As a leader in workplace behavioral health, we’ve proven that a company’s success is directly linked to the health and well-being of their employees.

By joining our team, you will make a difference in the lives of our clients and their communities. The meaningful work that we do includes counseling, providing work-life resources, wellness and more through our Employee Assistance Programs (EAP).

We are currently seeking a Client Relations Manager to work remotely. This is a full-time, exempt position.

Position Summary:

The Client Relations Manager - Small Group serves as the primary point of contact for organizational clients, ensuring the successful delivery of Employee Assistance Program (EAP) services. This role focuses on managing client relationships, ensuring program satisfaction, and supporting the effective implementation of EAP solutions. The Client Relations Manager-Small Group partners with internal teams and collaborates with external stakeholders to drive client engagement, program utilization, and service excellence.

What You’ll Do:

Client Relationship Management

  • Works collaboratively to serve as the liaison between the organization and a substantial number of EAP client accounts.
  • Builds and proactively maintains relationships with client HR teams, leadership, and stakeholders, while balancing engagement with productivity.
  • Collaborates with team members to learn about individual clients and strategizes together to conduct regular communications and support for the client group.
  • Assesses any special needs or requirements of specific clients and works collaboratively to adjust programming accordingly and ensure satisfaction with EAP services.
  • Performs in the context of a team of Client Relations Managers supporting the transactional and performance-specific needs of organizational clients.
  • Available to be on-call after-hours as part of a shared rotation

Program Implementation, Strategic Development, & Ongoing Support

  • Coordinates the onboarding process for new clients, including service delivery setup, training, and communication plans.
  • Collaborates with internal teams to provide standard offerings while working to align client-specific goals and organizational culture within the scope of the EAP.
  • Manages accounts with efficiency, ensuring fundamental access to all EAP services for members, and promotional assets are available to HR and Benefits managers.
  • Provides ongoing support to customer points of contact, addressing inquiries, concerns, or escalations promptly and effectively.

Engagement & Utilization

  • Develops and executes engagement strategies to promote EAP awareness and utilization among client employees.
  • Coordinates the delivery of presentations, webinars, and training sessions to employees and management on available EAP services and wellness topics.

 

What You’ll Need:

  • Bachelor’s degree in business, Human Resources, Social Work, Psychology, or a related field.
  • 3+ years of experience in account management, client services, or a related role, ideally within an EAP, health and wellness, or human services industry.
  • Strong interpersonal and relationship-building skills.
  • Excellent verbal and written communication, including presentation and public speaking abilities.
  • Analytical skills to interpret utilization data and develop actionable insights.
  • Proficiency in project management, multitasking, and meeting deadlines.
  • Familiarity with mental health, wellness, and organizational behavior concepts is a plus.

Company Perks:

  • We don’t want you to wait - Immediate medical (Blue Cross/Blue Shield), dental, and vision insurance is available
  • Self-Care is a top priority – We offer desirable work schedules and a generous amount of Paid Time Off
  • Thinking about your future? – We have a 401(k)-retirement program with a company match
  • Of course, we know that life happens - Employee Assistance Program (EAP) benefits are available to you and your family
  • …and many more!

AllOne Health is an AA/EO employer and actively seeks candidates from diverse backgrounds