Soap Notes Jobs in Reno, NV (NOW HIRING)

For over twenty years, Martis Camp has set the standard for extraordinary private community living in the Tahoe region. It’s a place where families and friends come together to enjoy an unmatched mountain lifestyle—surrounded by breathtaking scenery, enriched by world‑class amenities, and grounded in an authentic sense of community.

Nestled in the heart of Truckee, California, Martis Camp features an exceptional collection of amenities, including the iconic Camp Lodge, Family Barn, Beach Shack, Lost Library, and a stunning Tom Fazio–designed golf course. The Club provides a four-season experience with recreation, dining, wellness, and outdoor adventure woven into every aspect of daily life. Martis Camp isn’t just a place to work, it’s a place to belong, contribute, and be part of something truly remarkable.

POSITION SUMMARY:  

In this rewarding role, you will deliver personalized services designed to promote relaxation, rejuvenation, recovery, and overall well-being while creating memorable guest experiences in a premier spa environment.

The ideal candidate is a skilled wellness professional with experience in a variety of spa therapies, body treatments, and holistic wellness services. You are dedicated to delivering outstanding customer service, building strong client relationships, and helping guests achieve their wellness goals through customized treatment recommendations and expert care.

As part of our team, you will receive training on our signature treatment menu and wellness offerings, giving you the opportunity to expand your skills and grow your career in the spa and hospitality industry. We are looking for individuals who demonstrate professionalism, excellent communication, strong time management, and a commitment to delivering exceptional experiences with every service.

ESSENTIAL JOB RESPONSIBILITIES:  

• Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
• Be on time for your shift, be prompt with each appointment, and perform services within the appropriate time allotted for the service.
• Provide consistent professional spa treatments in accordance with spa protocols and accepted certification practices.
• Uphold the highest standards of customer service.
• Build relationships with members, using their names and customizing their spa treatment and experience whenever possible. Capture personalized preferences in soap notes to ensure future spa visits are tailored to their expectations.
• Effectively inform and educate our members and guests about specific wellness concerns.
• Be flexible with your schedule, supporting the needs of the Spa.
• Complete required shift checklists, open/closing responsibilities, and member “soap notes”.
• Maintain member confidentiality.
• Properly care for equipment and use proper amounts of product to assist with cost controls.
• Have complete knowledge and understanding of all services and products offered.
• Perform prep work, properly clean, and restock treatment room as required.
• Communicate any occurrences involving staff or guests in the spa that require attention to management.
• Actively promote the spa, treatments, services, and retail, as well as programs, promotions, and/or discounts available.
• Handle members’ questions and concerns professionally and courteously.
• Provide accurate, appropriate, and immediate responses to all requests by members.
• Possess the ability to work without direct supervision.
• Maintain a positive attitude and contribute toward a quality work environment.
• Regularly attend, participate in, and support training and staff meetings for the spa.
• Assist in all areas of spa operation as requested by management.

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