Sme Manager Jobs in Quebec (NOW HIRING)

This is a remote position.

Why this role, why now

Founded in 2019, INNOOVA is a boutique consulting firm based in Montreal, and the only Workday-certified partner headquartered in Canada. We deliver end-to-end HRIS implementations and transformations across the public, healthcare, finance, technology, and education sectors. Our team brings the rigor of a recognized firm without the weight of large corporate structures which means faster decisions, direct impact, and real ownership from day one.

You will act as an advisory partner to our clients, analyzing their current HR processes, simplifying the way they work, and designing sustainable target practices. You are at once a consultant, a facilitator, and a change agent able to challenge existing ways of doing things with diplomacy, and to translate complex organizational needs into simple, actionable processes.

This mandate also offers a rare growth path in the market: a concrete 36-month plan to deepen your technical configuration expertise and broaden your knowledge across several market-leading HRIS platforms, up to becoming a go-to subject-matter expert (SME). It's an opportunity to combine strategic advisory work with technology expertise inside an agile structure with closer client proximity and more chances to directly contribute to their transformation.

We are looking for someone who advises, influences, and transforms not just someone who configures. Less bureaucracy, more impact.

Your day-to-day impact

●       Analyze and map current-state HR processes (current state → future state) and identify improvement opportunities

●       Facilitate discovery and design workshops with client teams, translating business needs into clear process design

●       Design and document target processes, policies, and procedures, grounded in best practices

●       Support HRIS implementation and configuration across multiple modules (payroll, workforce management, talent, benefits, integrations)

●       Develop executive recommendations and transformation roadmaps for your clients

●       Deepen your technical configuration skills throughout the mandate, with INNOOVA's support, to become a subject-matter expert (SME) on one or more HRIS platforms

Requirements

We are looking for someone who advises, influences, and transforms not just someone who configures. Less bureaucracy, more impact.

Your day-to-day impact

●       Analyze and map current-state HR processes (current state → future state) and identify improvement opportunities

●       Facilitate discovery and design workshops with client teams, translating business needs into clear process design

●       Design and document target processes, policies, and procedures, grounded in best practices

●       Support HRIS implementation and configuration across multiple modules (payroll, workforce management, talent, benefits, integrations)

●       Develop executive recommendations and transformation roadmaps for your clients

●       Deepen your technical configuration skills throughout the mandate, with INNOOVA's support, to become a subject-matter expert (SME) on one or more HRIS platforms

The profile we are looking for 75% advisor · 25% expert

What matters most (75%):

●       Impeccable client communication the ability to simplify a concept and bridge need → mapping → configuration (explicitly identified by the hiring manager as THE deciding criterion)

●       Active listening and the ability to ask the right questions to translate a client need into clear process design

●       Demonstrated ability to facilitate discovery workshops and produce process maps (current state → future state)

●       Ability to turn complex issues into pragmatic, executable recommendations

●       Openness to developing technical configuration expertise over a 36-month horizon, with INNOOVA's support

What we also expect (25%):

●       Broad knowledge of several market-leading HRIS platforms often gained on the client side, even without hands-on configuration experience

●       Understanding of common HR processes (payroll, time, vacation, benefits) and how they fit together in a system

●       Knowledge of continuous improvement, governance, and change management principles

●       Certification on a recognized HRIS platform, an asset may be supported by INNOOVA

●       PMP, PCP/CPM, or an equivalent project management certification, an asset

Benefits

What we offer

●       Competitive compensation

●       4 weeks of paid vacation annually

●       Remote or hybrid model depending on mandates

●       Group benefits from day one; retirement plan after 3 months

●       $1,000 annual wellness allowance, including mental health support

●       Certifications supported by INNOOVA

●       Real impact, fast growth without the corporate overhead

The process simple and fast

●       Discovery call with the recruitment team, approx. 20–30 min

●       Virtual interview with the hiring manager, approx. 45 min

●       Offer and background verification

INNOOVA is an equal opportunity employer and welcomes applications from all individuals, regardless of gender, background, or situation. If you don't check every box, we still want to hear from you your potential matters as much as experience. We use artificial intelligence tools to support, and not replace, human judgment in our selection process. Our process is designed to be fair, bias-aware, and focused on skills and potential. Only shortlisted candidates will be contacted.