GNSS Account Executive
Boston, MA · Remote
Provide pre- and post-sale technical support via phone, email, and remote desktop for both end ... SmartNet, Leica SmartNet, TopNET, or similar). * Hands-on field experience configuring and ...
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GNSS Account Executive
Boston, MA · Remote
Provide pre- and post-sale technical support via phone, email, and remote desktop for both end ... SmartNet, Leica SmartNet, TopNET, or similar). * Hands-on field experience configuring and ...
Smartnet Remote information
What is the difference between Smartnet Remote vs Network Technician?
| Aspect | Smartnet Remote | Network Technician |
|---|---|---|
| Credentials | Certifications like CompTIA Network+ or Cisco CCNA often preferred | Similar certifications such as CompTIA Network+ or Cisco CCNA required |
| Work Environment | Primarily remote, working with clients or internal teams online | Typically on-site or hybrid, working in data centers or client locations |
| Industry Usage | Used across IT support, customer service, and remote troubleshooting | Common in telecommunications, IT infrastructure, and enterprise networks |
| Search & Comparison Intent | Often compared for remote IT support roles | Compared for on-site network troubleshooting roles |
Smartnet Remote and Network Technician roles share similar certifications and industry usage, but differ mainly in work environment. Smartnet Remote focuses on remote support, while Network Technicians often work on-site. Both roles require relevant networking certifications and serve the IT and telecommunications sectors.
How does working as a Smartnet Remote specialist typically involve collaboration with other IT teams?
As a Smartnet Remote specialist, you'll often work closely with network engineers, technical support teams, and system administrators to ensure seamless maintenance and troubleshooting of client networks. Collaboration is key, as issues may span multiple areas such as hardware, software, or connectivity, requiring coordinated efforts. You may participate in regular status meetings, share updates through ticketing systems, and provide input for process improvements. This cross-functional teamwork helps deliver efficient, high-quality support to clients while broadening your own technical knowledge.
What are the key skills and qualifications needed to thrive as a Smartnet Remote Support Engineer, and why are they important?
To thrive as a Smartnet Remote Support Engineer, you need strong networking knowledge, troubleshooting skills, and experience with Cisco products, often supported by certifications like CCNA or CCNP. Familiarity with Cisco Smart Net Total Care (SNTC) tools, network monitoring systems, and remote diagnostic platforms is typically required. Excellent problem-solving abilities, attention to detail, and effective communication are crucial soft skills for this role. These competencies are vital for resolving complex network issues quickly, ensuring customer satisfaction, and maintaining critical IT infrastructure uptime.
What is a Smartnet Remote?
A Smartnet Remote typically refers to a service or device associated with Cisco's Smart Net Total Care (SmartNet) support program, which provides remote monitoring, diagnostics, and support for Cisco hardware and software. Through Smartnet Remote services, users can access technical support, software updates, and hardware replacement remotely, ensuring minimal downtime and efficient network management. It's widely used by IT professionals to maintain network health and quickly resolve issues without needing onsite visits.
Full-time
Posted 10 days ago
Job description
Salary:
WHO WE ARE
EdgeBeam is the world's first Hybrid Network Operator (HNO)a foundational layer at the network edge enabling one-to-many data distribution for today's wireless networks. We create and deliver wireless services and solutions that solve edge connectivity challenges, connecting people, data, and devices through the untapped potential of broadcast networks. As we expand our GNSS positioning platform, we are building a team of industry veterans who understand the field, speak the language of precision agriculture, surveying, and construction, and can translate complex RTK technology into measurable customer value.
ROLE OVERVIEW
We are seeking a seasoned, field-proven GNSS Account Executive with deep RTK network expertise to join our growing team. This is not an entry-level rolewe are looking for a recognized expert who has spent years on job sites, at dealer counters, and in the field demonstrating precision positioning solutions. You will work directly alongside the Vice President of Business Development to build and own the GNSS sales pipeline as we scale our innovative RTK correction service.
The ideal candidate has first-hand experience deploying and troubleshooting RTK networks, a proven track record of closing enterprise and dealer-channel deals, and the credibility to walk onto any construction site, farm, or survey corridor and earn immediate trust. You thrive in unstructured, high-growth environments and bring the drive of a true hunter combined with the technical depth of a field applications engineer.
WHAT YOU WILL DO
Field Sales & Technical Demonstrations
- Lead all phases of RTK service demonstrations and customer pilots: site assessment, receiver configuration, base/rover network setup, accuracy validation, and results documentation.
- Conduct on-site technical demonstrations across precision agriculture, construction, machine control, surveying, and GIS verticals.
- Configure and integrate EdgeBeam GNSS receivers and ATSC 3.0/LTE correction dongles with hardware and software from leading OEM partners (Trimble, Leica, Topcon, Hexagon, u-blox, etc.).
- Troubleshoot complex field installation issues across RF signal environments, network latency, NTRIP configurations, and mixed rover fleets.
RTK Network & Technical Expertise
- Serve as a subject-matter expert on RTK correction networks, VRS (Virtual Reference Stations), MAC (Master-Auxiliary Corrections), and FKP (Flaechenkorrekturparameter) broadcast methods.
- Advise customers on base station placement, network design, and integration with existing CORS (Continuously Operating Reference Station) infrastructure.
- Provide pre- and post-sale technical support via phone, email, and remote desktop for both end users and dealer technical staff.
- Collaborate with Engineering and Product to define product requirements, relay customer specifications, and influence the RTK service roadmap based on field feedback.
Business Development & Pipeline Ownership
- Own a geographic territory and named account list; prospect, qualify, and advance opportunities through the full sales cycle from discovery to close.
- Build and expand a dealer/reseller network; train dealer sales and technical staff on EdgeBeam's RTK value proposition, product integration, and competitive positioning.
- Develop RTK-specific ROI and TCO analysesquantify productivity gains, accuracy improvements, and infrastructure cost savings to support proposals and negotiations.
- Manage RTK pilot programs from kick-off through production transition: coordinate onboarding, define success metrics, track KPIs, ensure smooth handoff to deployment teams, and document lessons learned.
- Achieve and exceed quarterly RTK revenue targets; participate in forecasting, territory planning, and executive pipeline reviews.
- Travel as needed (up to 50%) to conduct on-site demos, attend trade shows (e.g., Trimble Dimensions, Esri UC, World of Concrete, Farm Progress Show), and establish dealer partnerships.
WHAT YOU BRING
Required Experience
- 5+ years of field sales or field applications engineering experience in GNSS, precision positioning, or related geospatial technology.
- Demonstrated expertise with RTK correction networksNTRIP, VRS, CORS, and subscription-based RTK services (e.g., Trimble CenterPoint RTX, Hexagon SmartNet, Leica SmartNet, TopNET, or similar).
- Hands-on field experience configuring and troubleshooting RTK base/rover systems, including multi-constellation receivers (GPS, GLONASS, Galileo, BeiDou) and sub-centimeter accuracy workflows.
- Proven hunter-mentality sales track record: ability to open new accounts, manage a pipeline, and close deals independently with minimal supervision.
- Experience building or expanding dealer/reseller channels in precision agriculture, surveying, construction, or machine control markets.
- Strong ability to conduct technical demonstrations and develop compelling ROI-based business cases for field-level and executive audiences alike.
Preferred Experience
- Experience with ATSC 3.0 broadcast technology, LTE/5G broadcast correction delivery, or hybrid terrestrial/satellite positioning systems.
- Familiarity with GNSS software platforms such as Trimble Business Center, Leica Infinity, Carlson Survey, or AutoCAD Civil 3D.
- Background in machine control (motor graders, dozers, pavers) or precision agriculture (auto-steer, variable rate application) applications.
- Prior experience at a GNSS OEM, RTK network operator, or geospatial technology distributor.
- An AI-first mindsetcomfort using AI tools to accelerate research, proposal creation, competitive analysis, and customer communications.
OUR VALUES
Customers First We put our customers' objectives and pain points ahead of our own.
Dig Deep We are technically curious and thorough in execution. We don't cream skim.
Win Together Collaboration is in our DNA.
Disagree & Commit We welcome constructive conflict. Once we have made a decision, we are behind that decision 100%.
No Jerks EdgeBeam is not a place for jerks.
WHAT SUCCESS LOOKS LIKE
Milestone
30 Days
- Complete hands-on onboarding of EdgeBeam GNSS hardware, RTK correction service architecture, and ATSC 3.0/LTE delivery stack.
- Map the competitive landscape and build a target account list with dealer partner prospects.
- Establish working relationships with VP of Business Development, Sales, Engineering, and key internal stakeholders.
- Deliver your first live RTK demonstration under supervision and document the setup process.
90 Days
- Own initial customer engagements end-to-end: discovery, technical demo, proposal, and pilot scoping.
- Launch at least 15 active RTK pilot programs with defined success metrics and executive sponsors.
- Onboard the first dealer partner: complete technical training, co-sell a pilot opportunity.
- Contribute to forecasted pipeline with a clear path to first-quarter revenue contribution.
- Deliver field feedback to Product/Engineering that influences the near-term roadmap.
180 Days
- Meet or exceed defined revenue KPIs and quarterly RTK sales targets.
- Drive measurable customer adoption and satisfaction scores across active accounts.
- Transition pilot programs to production with documented ROI and retention/renewal metrics.
- Expand dealer network with trained, actively selling partners across target verticals.
- Deliver durable customer success documentation and competitive intelligence to support future growth.
EdgeBeam is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.