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Smart Tech Jobs in Florida (NOW HIRING)

DEX Imaging

IT Help Desk Tier 1

Tampa, FL · On-site

IT Tier 1 Helpdesk Agent At Dex Imaging, we're all about smart technology, great people, and solutions that actually work. As a national leader in document handling and managed IT services, we take a ...

ADT

Smart Home Consultant

Gainesville, FL · On-site

$105K/yr

Technical aptitude with smart device ecosystems and connected technologies. * Ability to understand how multiple products interact within a home network. * Advise customers on the best system design ...

ADT

Smart Home Consultant

Largo, FL · On-site

$105K/yr

Technical aptitude with smart device ecosystems and connected technologies. * Ability to understand how multiple products interact within a home network. * Advise customers on the best system design ...

ADT Security Services

Smart Home Consultant

Largo, FL · On-site

$105K/yr

Technical aptitude with smart device ecosystems and connected technologies. * Ability to understand how multiple products interact within a home network. * Advise customers on the best system design ...

ADT

Smart Home Consultant

Jacksonville, FL · On-site

$105K/yr

Technical aptitude with smart device ecosystems and connected technologies. * Ability to understand how multiple products interact within a home network. * Advise customers on the best system design ...

ADT

Smart Home Consultant

West Palm Beach, FL · On-site

$105K/yr

Technical aptitude with smart device ecosystems and connected technologies. * Ability to understand how multiple products interact within a home network. * Advise customers on the best system design ...

ADT

Smart Home Consultant

Pompano Beach, FL · On-site

$105K/yr

Technical aptitude with smart device ecosystems and connected technologies. * Ability to understand how multiple products interact within a home network. * Advise customers on the best system design ...

RF-SMART

IT Intern

Jacksonville, FL

$20/hr

... Corporate IT Service Delivery Support Engineer Intern is responsible for providing technical ... SMART. This role involves diagnosing and resolving hardware, software, and network issues ...

RF-SMART

IT Intern

Jacksonville, FL · On-site

$20/hr

... Corporate IT Service Delivery Support Engineer Intern is responsible for providing technical ... SMART. This role involves diagnosing and resolving hardware, software, and network issues ...

RF-SMART

IT Intern

Jacksonville, FL

$20/hr

... Corporate IT Service Delivery Support Engineer Intern is responsible for providing technical ... SMART. This role involves diagnosing and resolving hardware, software, and network issues ...

ProSource

AV Smart Home Technician

Jacksonville, FL · On-site

$22 - $32/hr

Vision insurance AV Smart Home Technician Before you read this job post any further, STOP now and ... Am I talented with technology, AV, & home networks? Do I get joy from helping others live better ...

Bravas

Smart Home Technician

Naples, FL · On-site

BRAVAS is the nation's #1 luxury home technology integrator. We install premium smart home systems, including lighting, shades, A/V, networking, and smart home automation, for some of the most ...

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Smart Tech information

What is a Smart Tech job?

A Smart Tech job typically involves working with smart devices, automation systems, and emerging technologies like IoT, AI, and connected home or business solutions. Responsibilities may include installing, maintaining, troubleshooting, and optimizing smart technology systems. Professionals in this role often work in industries such as home automation, telecommunications, and IT support. Strong technical skills, problem-solving abilities, and knowledge of networking and smart devices are essential.

What are some common challenges Smart Techs face on the job?

Smart Techs often encounter issues such as compatibility problems between devices, rapidly evolving technology standards, and troubleshooting network connectivity. Adapting to each client’s unique setup means no two days are the same, requiring strong diagnostic skills and flexibility. Additionally, educating customers on how to use new technologies can be challenging yet rewarding. Working closely with both end users and other technicians typically helps resolve complex issues efficiently and ensures a smooth user experience.

What are the key skills and qualifications needed to thrive in the Smart Tech position, and why are they important?

To thrive as a Smart Tech, strong problem-solving abilities, technical aptitude in smart home devices or enterprise IoT systems, and relevant certifications such as CompTIA ITF+ or vendor-specific credentials are essential. Familiarity with diagnostic tools, wireless networking, and smart device platforms like Google Home or Amazon Alexa is highly valued. Excellent customer service skills, adaptability, and clear communication help Smart Techs address diverse client needs and build trust. These skills are critical for effectively installing, troubleshooting, and maintaining smart technologies in homes or businesses, ensuring customer satisfaction and system reliability.

What are popular job titles related to Smart Tech jobs in Florida? For Smart Tech jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Smart Tech jobs in Florida look for? The top searched job categories for Smart Tech jobs in Florida are:
Smart Tech jobs near you
Infographic showing various Smart Tech job openings in Florida as of June 2026, with employment types broken down into 62% Full Time, 32% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.
IT Help Desk Tier 1

IT Help Desk Tier 1

DEX Imaging

Tampa, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

DEX Imaging rating

5.5

Company rating: 5.5 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

IT Tier 1 Helpdesk Agent

At Dex Imaging, we're all about smart technology, great people, and solutions that actually work. As a national leader in document handling and managed IT services, we take a vendor-agnostic approach so we can always deliver the best tools for the job. With offices across the U.S. and our own innovative tech products, we're growing fast and we want you to grow with us.
We're looking for a Tier 1 IT Helpdesk Agent who enjoys problem-solving, learning new tech, and helping people get back to work quickly. You'll be the friendly first point of contact for internal teams and managed IT clients, handling everyday tech issues and building a strong foundation for your IT career.
What You'll Be Doing
Be the go-to person for IT help via phone, email, and ticketing system
Troubleshoot hardware, software, and network issues using smart questions and diagnostic tools
Support audio and video setups in conference rooms (yes, you'll save meetings)
Keep tickets moving and resolved within 24-48 hours
Help users connect to networks, VPNs, and wired connections
Install, update, and maintain software and devices
Follow best practices for security, processes, and documentation
Jump in on other projects as needed, we're a team
What We're Looking For
Clear and friendly communication skills-you can explain tech without the jargon
Adaptable mindset and willingness to learn new tools and systems
Ability to juggle multiple tasks and stay organized
Strong problem-solving and decision-making skills
Comfortable working independently and as part of a team
Basic technical troubleshooting skills and curiosity to learn more
Bonus Points If You Have
A high school diploma or GED (required)
Technical education or 2+ years of IT helpdesk experience
CompTIA A+ certification
Experience with:
Windows, macOS, Google Workspace, and Microsoft 365
Mac and PC hardware, printers, scanners, and mobile devices
Endpoint security or desktop protection tools
Perks & Benefits
Paid time off starts accruing after 90 days
Health benefits & 401(k) eligibility after 60 days
Medical, Dental, Vision, and Life Insurance
Paid holidays
A supportive team environment with room to learn and grow
If you're early in your IT career (or ready for your next step) and want to work somewhere that values curiosity, teamwork, and growth-Dex Imaging could be a great fit
DEX Imaging is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race,color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. DEX Imaging promotes affirmative action for minorities, women, disabled persons, and veterans.
Employment Type: Full-Time

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