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Smart Communications Jobs in Michigan (NOW HIRING)

ADT

Smart Home Consultant

Madison Heights, MI · On-site

$105K/yr

Strong customer-focused communication skills. * Technical aptitude with smart device ecosystems and connected technologies. * Ability to understand how multiple products interact within a home ...

Faurecia

Digital Communications Specialist

Auburn Hills, MI · On-site

$50K - $67K/yr

You'll take the lead on shaping and executing digital communications across channels, helping us connect, engage, and grow through smart, compelling content. This is a hands-on role where ideas turn ...

Faurecia

Digital Communications Specialist

Auburn Hills, MI · On-site

$50K - $67K/yr

You'll take the lead on shaping and executing digital communications across channels, helping us connect, engage, and grow through smart, compelling content. This is a hands-on role where ideas turn ...

Magna

Manager, Smart Factory Solutions

Troy, MI · On-site

$110K/yr

Develop and implement modern smart factory solutions that connect legacy manufacturing equipment to ... Good understanding of IoT architectures, cybersecurity principles, and communication protocols such ...

Magna

Manager, Smart Factory Solutions

Troy, MI · On-site

$110K/yr

Develop and implement modern smart factory solutions that connect legacy manufacturing equipment to ... Good understanding of IoT architectures, cybersecurity principles, and communication protocols such ...

Kla

External Communications Generalist

Ann Arbor, MI

$97K - $166K/yr

... device or smart car would have made it into your hands without us. KLA invents systems and ... As part of the central corporate communications team, this role is responsible for developing and ...

KLA

External Communications Generalist

Ann Arbor, MI · On-site

$97K - $166K/yr

... device or smart car would have made it into your hands without us. KLA invents systems and ... As part of the central corporate communications team, this role is responsible for developing and ...

SafeStreets

Smart Home Security Technician

Lansing, MI · On-site

$100K/yr

... Smart Security industry. As an EHP, you'll play a pivotal role in what matters most to our ... Entrepreneurial and career oriented mindset Excellent communication, negotiation, and interpersonal ...

SafeStreets

Smart Home Security Technician

Bay City, MI · On-site

$100K/yr

SafeStreets set out to make some big changes to kick off 2025 with how our Smart Security Pros are ... Entrepreneurial and career oriented mindset Excellent communication, negotiation, and interpersonal ...

SafeStreets

Smart Home Security Technician

Kalamazoo, MI · On-site

$100K/yr

... Smart Security industry. As an EHP, you'll play a pivotal role in what matters most to our ... Entrepreneurial and career oriented mindset Excellent communication, negotiation, and interpersonal ...

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All JobsSmart Communications JobsSmart Communications Jobs in Michigan

Smart Communications information

See Michigan salary details

$9

$25

$46

How much do smart communications jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for smart communications in Michigan is $25.99, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $30.38 per hour, depending on experience, location, and employer.

What is a smart communications professional?

Smart Communications professionals are experts who work with advanced communication technologies, such as unified communication systems, digital messaging platforms, and IoT-enabled devices, to streamline and improve how organizations share information. They design, implement, and manage solutions that enable secure, efficient, and intelligent communication within businesses or between companies and their customers. Their role often involves integrating cloud-based services, automating workflows, and ensuring data security across communication channels.

What are the key skills and qualifications needed to thrive as a smart communications specialist?

To thrive as a Smart Communications Specialist, you need a solid background in telecommunications, customer service, and problem-solving, often supported by a degree in communications or IT-related fields. Familiarity with CRM systems, mobile network technologies, and common troubleshooting tools is typically required. Strong interpersonal skills, patience, and the ability to communicate technical information clearly help professionals excel in this role. These skills ensure efficient issue resolution, customer satisfaction, and the smooth operation of telecom services.

What are some common challenges faced by professionals in smart communications roles, and how can they be addressed?

Professionals working in Smart Communications often encounter the challenge of integrating new communication technologies with existing legacy systems. Additionally, ensuring data security and compliance while managing complex, multi-channel messaging platforms can be demanding. To address these challenges, staying updated on industry best practices, collaborating closely with IT and compliance teams, and continually updating technical skills are essential. Regular training and open communication within cross-functional teams can also help navigate evolving requirements and maintain effective communications solutions.

What is the difference between Smart Communications vs Customer Service Representative?

AspectSmart CommunicationsCustomer Service Representative
Required CredentialsCommunication skills, familiarity with communication platformsHigh school diploma, communication skills
Work EnvironmentOffice, remote, or call center settingsCall centers, retail, or office environments
Industry UsageTelecommunications, media, technologyRetail, telecom, service industries
Common Search IntentCommunication roles, platform-specific jobsCustomer support, client interaction roles

Smart Communications roles focus on managing communication platforms and strategies within industries like telecom and media, requiring strong communication skills. Customer Service Representatives handle direct client interactions, often in call centers or retail settings. While both roles involve communication, Smart Communications emphasizes strategic communication management, whereas Customer Service Representatives focus on customer support and service delivery.

What are popular job titles related to Smart Communications jobs in Michigan?

For Smart Communications jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Smart Communications jobs in Michigan look for?

The top searched job categories for Smart Communications jobs in Michigan are:

Smart Communications jobs near you
Infographic showing various Smart Communications job openings in Michigan as of August 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 93% In-person, 2% Hybrid, and 5% Remote job distribution, with an average salary of $54,062 per year, or $26 per hour.

Smart Home Consultant

ADT

Madison Heights, MI • On-site

$105K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

ADT rating

7.0

Company rating: 7.0 out of 10

Based on 139 frontline employees who took The Breakroom Quiz

44th of 117 rated security

Job description


What you should know about our team:
Our Field Operations team is the hands-on force that brings our smart security solutions to life. From installation and service to troubleshooting and customer education, these team members are the face of our company in homes and businesses across the country.
What you will do:
As a Smart Home Consultant, you'll guide residential customers in designing a home setup that helps protect what they value most. You'll combine hands-on installation with consultative sales, helping customers understand how security, IoT devices, and smart home products work together. You'll activate systems, educate customers on our app and features, and ensure every solution fits their unique needs. You will:
• Deliver in-home consultations and assessments
• Recommend smart home and security solutions based on customer goals
• Install and activate security hardware, cameras, IoT devices, and smart home products
• Integrate new products with the customer's existing setup
• Troubleshoot and resolve technical questions
• Complete customer onboarding and product education
• Build long-term customer confidence through proactive support
• Identify upsell opportunities that strengthen home protection
What you need to be successful:
  • High school diploma or equivalent.
  • Valid driver's license and clean driving record required; additional licensing may be needed based on location.
  • Strong customer-focused communication skills.
  • Technical aptitude with smart device ecosystems and connected technologies.
  • Ability to understand how multiple products interact within a home network.
  • Advise customers on the best system design and setup to support their safety goals.
  • Continuous learner who adapts to new tools and technologies.
  • Ability to climb, lift 10 or more pounds, and work indoors/outdoors in varied conditions

How ADT invests in you:
Hourly Pay: $XX
Earning Potential: With uncapped commissions, job-completion pay, quality bonuses, and referral incentives, Smart Home Consultants earn an average of $105,000 annually.
Training Pay: For your first three weeks, you'll earn $320 per week as you complete hands-on training and learn the systems, tools, and technology that set you up for long-term success.
Benefits:
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Tuition reimbursement
  • Company vehicle
  • Short- and long-term disability, life insurance, and well-being programs
  • Paid time off
  • Culture of professional development and career growth opportunities
  • Flexible work schedule to accommodate you and your customers' needs
  • Click here to view our full benefit offerings

Why you'll love working here:
  • We boldly shape the future, embracing change, taking smart risks, and continuously improving to create the best experiences.
  • We lead by taking ownership, empowering you to make decisions, solve problems proactively, and support each other with empathy.
  • We elevate to serve a greater purpose, going above and beyond to earn trust, celebrate wins, and value every perspective.
  • We unite and win together, fostering teamwork, breaking down silos, and achieving shared goals through inclusivity and collaboration.

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.
About the Team
Company Overview:
ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT
Check out more about life at ADT here.

What ADT employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About ADT

Sourced by ZipRecruiter

At ADT Commercial, we are in the business of helping people and organizations to protect what matters most to them. Building upon ADT's 145-year legacy, we secure the livelihoods and futures of critical commercial environments, retail location, educational campuses, healthcare facilities and financial institutions across the U.S. as an industry-leading security, fire and life safety systems integrator. We strive to have the most experienced and technically trained and talented teams in the industry, driven by excellence at every turn. At ADT Commercial, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of ADT Commercial, you'll have the opportunity to be a part of that difference every day. With more than 300 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.adtcommercial.com or follow us on LinkedIn and Facebook.

Industry

Personal services

Company size

10,000+ Employees

Headquarters location

Boca Raton, FL, US

Year founded

1874

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