LEAD SLOT SERVICES REP
Carson City, NV · On-site
Be responsible for team members' training, disciplinary action, and performance evaluation. Keep the Slot Shift Supervisor and Manager fully informed of all activities involving the Slot and Club ...
LEAD SLOT SERVICES REP
Carson City, NV · On-site
Be responsible for team members' training, disciplinary action, and performance evaluation. Keep the Slot Shift Supervisor and Manager fully informed of all activities involving the Slot and Club ...
Slot Technician
$12 - $15/hr
Must manage time effectively with minimum supervision. * Previous customer service experience ... The above is intended to describe those functions that are essential to the performance of this ...
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Slot Technician
$12 - $15/hr
Must manage time effectively with minimum supervision. * Previous customer service experience ... The above is intended to describe those functions that are essential to the performance of this ...
Slot Floor Manager
Reno, NV · On-site
Train and monitor team members and their performance to ensure company guidelines and procedures ... Learn and understand slot operating systems (Kronos - including Konetic mobile dispatch, HotSOS ...
Slot Floor Manager
Reno, NV · On-site
Train and monitor team members and their performance to ensure company guidelines and procedures ... Learn and understand slot operating systems (Kronos - including Konetic mobile dispatch, HotSOS ...
Slot Assistant Shift Manager Department: Slots It's great to meet you! Thanks for taking the time ... Supervise, coach, counsel and discipline the performance of all subordinate positions. Supports job ...
Slot Assistant Shift Manager Department: Slots It's great to meet you! Thanks for taking the time ... Supervise, coach, counsel and discipline the performance of all subordinate positions. Supports job ...
Slot Floor Manager
Reno, NV · On-site
... slot play and payouts. • Make sure supplies exist in sufficient quantities, are readily ... their performance to ensure company guidelines and procedures are followed. • Complete all ...
Slot Floor Manager
Reno, NV · On-site
... slot play and payouts. • Make sure supplies exist in sufficient quantities, are readily ... their performance to ensure company guidelines and procedures are followed. • Complete all ...
Slot Assistant Shift Manager Department: Slots It's great to meet you! Thanks for taking the time ... Supervise, coach, counsel and discipline the performance of all subordinate positions. Supports job ...
Slot Assistant Shift Manager Department: Slots It's great to meet you! Thanks for taking the time ... Supervise, coach, counsel and discipline the performance of all subordinate positions. Supports job ...
... Shift Manager with daily operations. Your presence, service, and attention to detail help bring ... Monitor the operation and performance of assigned slot machines * Pay manual jackpots accurately ...
... Shift Manager with daily operations. Your presence, service, and attention to detail help bring ... Monitor the operation and performance of assigned slot machines * Pay manual jackpots accurately ...
Slot Technician Supervisor
Las Vegas, NV · On-site
... promote strong performance, engagement, and service consistency* Monitor and support daily ... Demonstrated ability to prioritize tasks, manage time effectively, and follow through on ...
Slot Technician Supervisor
Las Vegas, NV · On-site
... promote strong performance, engagement, and service consistency* Monitor and support daily ... Demonstrated ability to prioritize tasks, manage time effectively, and follow through on ...
Slot Technician Supervisor
Las Vegas, NV · On-site
... promote strong performance, engagement, and service consistency * Monitor and support daily ... Demonstrated ability to prioritize tasks, manage time effectively, and follow through on ...
Slot Technician Supervisor
Las Vegas, NV · On-site
... promote strong performance, engagement, and service consistency * Monitor and support daily ... Demonstrated ability to prioritize tasks, manage time effectively, and follow through on ...
... Shift Manager with daily operations. Your presence, service, and attention to detail help bring ... Monitor the operation and performance of assigned slot machines * Pay manual jackpots accurately ...
... Shift Manager with daily operations. Your presence, service, and attention to detail help bring ... Monitor the operation and performance of assigned slot machines * Pay manual jackpots accurately ...
... Shift Manager with daily operations. Your presence, service, and attention to detail help bring ... Monitor the operation and performance of assigned slot machines * Pay manual jackpots accurately ...
... Shift Manager with daily operations. Your presence, service, and attention to detail help bring ... Monitor the operation and performance of assigned slot machines * Pay manual jackpots accurately ...
Slot Assistant Shift Manager Department: Slots It's great to meet you! Thanks for taking the time ... Supervise, coach, counsel and discipline the performance of all subordinate positions. Supports job ...
Slot Assistant Shift Manager Department: Slots It's great to meet you! Thanks for taking the time ... Supervise, coach, counsel and discipline the performance of all subordinate positions. Supports job ...
... Shift Manager with daily operations. Your presence, service, and attention to detail help bring ... Monitor the operation and performance of assigned slot machines * Pay manual jackpots accurately ...
... Shift Manager with daily operations. Your presence, service, and attention to detail help bring ... Monitor the operation and performance of assigned slot machines * Pay manual jackpots accurately ...
... Shift Manager with daily operations. Your presence, service, and attention to detail help bring ... Monitor the operation and performance of assigned slot machines * Pay manual jackpots accurately ...
... Shift Manager with daily operations. Your presence, service, and attention to detail help bring ... Monitor the operation and performance of assigned slot machines * Pay manual jackpots accurately ...
Slot Assistant Shift Manager Department: Slots It's great to meet you! Thanks for taking the time ... Supervise, coach, counsel and discipline the performance of all subordinate positions. Supports job ...
Slot Assistant Shift Manager Department: Slots It's great to meet you! Thanks for taking the time ... Supervise, coach, counsel and discipline the performance of all subordinate positions. Supports job ...
... Shift Manager with daily operations. Your presence, service, and attention to detail help bring ... Monitor the operation and performance of assigned slot machines * Pay manual jackpots accurately ...
... Shift Manager with daily operations. Your presence, service, and attention to detail help bring ... Monitor the operation and performance of assigned slot machines * Pay manual jackpots accurately ...
Slot Technician Supervisor
Las Vegas, NV · On-site
... performance, engagement, and service consistencyMonitor and support daily operations to ensure ... ability to prioritize tasks, manage time effectively, and follow through on ...
Slot Technician Supervisor
Las Vegas, NV · On-site
... performance, engagement, and service consistencyMonitor and support daily operations to ensure ... ability to prioritize tasks, manage time effectively, and follow through on ...
Slot Assistant Shift Manager Department: Slots It's great to meet you! Thanks for taking the time ... Supervise, coach, counsel and discipline the performance of all subordinate positions. Supports job ...
Slot Assistant Shift Manager Department: Slots It's great to meet you! Thanks for taking the time ... Supervise, coach, counsel and discipline the performance of all subordinate positions. Supports job ...
Slot Technician Supervisor
Las Vegas, NV · On-site
... promote strong performance, engagement, and service consistency * Monitor and support daily ... Demonstrated ability to prioritize tasks, manage time effectively, and follow through on ...
Slot Technician Supervisor
Las Vegas, NV · On-site
... promote strong performance, engagement, and service consistency * Monitor and support daily ... Demonstrated ability to prioritize tasks, manage time effectively, and follow through on ...
Ensure the delivery of guest service is consistent with company and property service standards. * Assist with supervision of Slot Operations employees, including coaching, performance management, and ...
Ensure the delivery of guest service is consistent with company and property service standards. * Assist with supervision of Slot Operations employees, including coaching, performance management, and ...
Slot Performance Manager information
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LEAD SLOT SERVICES REP
Carson City, NV • On-site
Casino Fandango
• Gambling Activities • 51 - 200 employees51 - 200 employees
Full-time
Re-posted 25 days ago
Key responsibilities
Monitor and supervise the Slot floor and Slot floor team members to ensure all duties are completed.
Identify, process, and complete jackpot transactions promptly and accurately while providing high-quality service.
Train, evaluate, and address disciplinary actions for Slot and Club Fandango team members.
Job description
As the Lead Slot Services Rep, you will be responsible for monitoring and supervising the Slot floor and Slot floor team members. Monitor and ensure the completion of all duties and responsibilities required of the Slot department and Club Fandango team members. Resolve any Slot and Club team members' conflicts that may arise on his or her shift. Be responsible for team members' training, disciplinary action, and performance evaluation. Keep the Slot Shift Supervisor and Manager fully informed of all activities involving the Slot and Club Fandango team members.
Job Requirements:
- Train and evaluate new Slot and Club Fandango team members.
- Ensure functionality and efficiency of Slot floor and its Slot employees.
- Observe and be responsible for team members disciplinary action and performance evaluation.
- Identify jackpot transactions, process, and complete them promptly, accurately and with a high degree of service.
- Be aware of the various types of slot cheating methods and/or able to recognize any potential attempts while monitoring assigned section.
- Be capable of handling routine customer complaints, incidents and exhibit the appropriate discretion to identify situations that require the attention of supervisory personnel.
- Be well versed in the various property events and promotions and communicate information correctly to slot players in your assigned area.
- Understand and comply with company and departmental directives, gaming and some IRS policies and procedures.
- Order repairs of slot machines on the floor, when necessary.
- Monitor cleanliness of all areas and address shortcomings.
- Monitor team members' image and uniform compliance and address shortcomings.
- Assist our customers with casino promotions, change, jackpot payouts, slot machine issues, and tickets.
- Be responsible for individual employee cash banks issued at various amounts.
- Maintain a positive and professional demeanor during all interactions with guests, fellow team members, and vendors.
- Other duties as assigned.
Education and Experience:
- Must be 21 years of age or older.
- High School Diploma and/or GED required.
- Basic computer skills with the ability to utilize MS Office applications.
- Strong leadership, able to direct, delegate and manage others.
- Basic knowledge of S.D.S, or Casino Market Place is a plus.
Additional Requirements:
- Maintain composure and professionalism in a potentially fast-paced and stressful environment.
- Strong customer service and teamwork skills necessary.
- Respond to common inquiries and/or complaints from guests.
- Ability to deal with inebriated customers in a courteous manner.
- Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust.
- Excellent verbal and written communication skills.
- Must be flexible and able to work all shifts and weekends.
Required Work Cards
- Gaming Registration
Machinery, Work Equipment, Programs, Software, Hardware Used
- Basic computer skills
- Word documents
- Paycom system
About Casino Fandango
Sourced by ZipRecruiter
Industry
Gambling activities
Company size
51 - 200 Employees
Headquarters location
Carson City, NV, US
Year founded
2003