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Sleep Inn Jobs in Northlake, IL (NOW HIRING)

WABASH OPCO HOTELS LLC

Front Desk Agent

Chicago, IL · On-site

$20/hr

About us: At Holiday Inn Express, we're all about simple, smart travel. We proudly offer a ... All the essentials in a comfy room? They're all included with a great night's sleep. We're focused ...

WABASH OPCO HOTELS LLC

Front Desk Agent

Chicago, IL · On-site

$20/hr

About us: At Holiday Inn Express, we're all about simple, smart travel. We proudly offer a ... All the essentials in a comfy room? They're all included with a great night's sleep. We're focused ...

WABASH OPCO HOTELS LLC

Front Desk Agent

Chicago, IL · On-site

$20/hr

At Holiday Inn Express, we're all about simple, smart travel. We proudly offer a straightforward ... All the essentials in a comfy room? They're all included with a great night's sleep. We're focused ...

WABASH OPCO HOTELS LLC

Front Desk Agent

Chicago, IL · On-site

$14.75 - $18.50/hr

At Holiday Inn Express, we're all about simple, smart travel. We proudly offer a straightforward ... All the essentials in a comfy room? They're all included with a great night's sleep. We're focused ...

All JobsSleep Inn JobsSleep Inn Jobs in Northlake, IL

Sleep Inn information

See Northlake, IL salary details

$8

$30

$58

How much do sleep inn jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for sleep inn in Northlake, IL is $30.58, according to ZipRecruiter salary data. Most workers in this role earn between $22.88 and $34.81 per hour, depending on experience, location, and employer.

What is a Sleep Inn employee?

A Sleep Inn employee works at a hotel that is part of the Sleep Inn brand, which is a midscale hotel chain under Choice Hotels International. Employees at Sleep Inn can have various roles, such as front desk agent, housekeeper, maintenance staff, or manager. Their main responsibilities include providing excellent guest service, ensuring rooms and common areas are clean and comfortable, assisting with check-ins and check-outs, and maintaining hotel safety and security. Working at Sleep Inn typically involves interacting with guests, handling reservations, and supporting overall hotel operations.

What are the key skills and qualifications needed to thrive as a Sleep Inn front desk agent, and why are they important?

To thrive as a Sleep Inn Front Desk Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with hotel property management systems (PMS), reservation software, and basic office equipment is important. Excellent communication, problem-solving, and a welcoming attitude help create a positive guest experience. These skills ensure efficient operations and guest satisfaction, which are critical to the success and reputation of the hotel.

What are some common challenges faced by front desk staff at Sleep Inn, and how can they be addressed?

Front desk staff at Sleep Inn often encounter challenges such as handling guest complaints, managing multiple check-ins during peak hours, and ensuring smooth communication with housekeeping and maintenance teams. Addressing these challenges involves developing strong multitasking and conflict-resolution skills, staying organized, and maintaining a calm, friendly demeanor even in stressful situations. Open communication with other departments and proactive problem-solving can help ensure positive guest experiences and efficient hotel operations.

What is the difference between Sleep Inn vs Housekeeper?

AspectSleep InnHousekeeper
Primary RoleHotel staff responsible for guest services and hotel operationsCleaning and maintaining guest rooms and public areas
Required CredentialsHigh school diploma often preferred; customer service skillsHigh school diploma or equivalent; attention to detail
Work EnvironmentHotel lobby, guest rooms, and common areasHotel rooms, laundry areas, and storage closets
Industry UsageHospitality industry, hotel chains like Sleep InnHospitality industry, hotel chains including Sleep Inn

Sleep Inn is a hotel brand, while a Housekeeper is a specific job role within hotels like Sleep Inn. Housekeepers focus on cleaning and maintaining guest rooms, whereas Sleep Inn staff may include various roles such as front desk, management, and housekeeping. Both are integral to hotel operations, with housekeepers being essential for guest satisfaction and cleanliness.

What cities near Northlake, IL are hiring for Sleep Inn jobs?

Cities near Northlake, IL with the most Sleep Inn job openings:

Infographic showing various Sleep Inn job openings in Northlake, IL as of July 2026, with employment types broken down into 3% As Needed, 83% Full Time, 13% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $63,613 per year, or $30.6 per hour.

Sleep Inn Midway Airport - Front Desk Agent

Aimbridge Hospitality

Chicago, IL • On-site

$14.75 - $18.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Aimbridge Hospitality rating

6.0

Company rating: 6.0 out of 10

Based on 137 frontline employees who took The Breakroom Quiz

63rd of 107 rated hotels

Job description

Join Our Team as a Front Desk Agent!
The Front Desk Agent is the ultimate guest experience guru-mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
KEY SKILLS/RESPONSIBILITIES
  • Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a quick question or a big request, you're all about making their stay unforgettable.
  • Communication Champ: You know how to get the message across-clearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly.
  • Quick-Thinking Problem Solver: When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings.
  • Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.
EDUCATION & EXPERIENCE
  • High school diploma or equivalent; experience in a hotel or related field preferred.
  • Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

PROPERTY INFORMATION:
Located just two blocks south of Chicago Midway International Airport, the Sleep Inn Midway Airport provides easy access to all the best Chicago has to offer. This Bedford Park, IL hotel provides free transportation to and from Midway Airport, as well as the CTA Orange Line Midway Rail Station, which takes you into the heart of downtown Chicago. Free WiFi access is available. Local points of interest include U.S. Cellular Field, home of the Chicago White Sox, Soldier Field, home of the Chicago Bears, United Center, home of the Chicago Bulls and Blackhawks, Toyota Park, home of the Chicago Fire soccer team and McCormick Place and University of Chicago.
Application deadline for Colorado positions:

What Aimbridge Hospitality employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Aimbridge Hospitality

Sourced by ZipRecruiter

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

2003

Social media

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