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Slack Technologies Jobs in Virginia (NOW HIRING)

Media Trust

Operational Support Analyst

Mclean, VA · Remote

... tech platforms, and enterprises. We help secure the digital ecosystem by identifying, analyzing ... Respond promptly to incoming support tickets and internal communications via JIRA, Slack, and email ...

Capital One

Sr. Lead Platform Engineer

Richmond, VA · On-site

In this role you will bring together key stakeholders across product, tech, risk, cyber, and lines ... Monitor platform support Slack channels and address customer questions and issues * Work closely ...

Capital One

Sr. Lead Platform Engineer

Mclean, VA

In this role you will bring together key stakeholders across product, tech, risk, cyber, and lines ... Monitor platform support Slack channels and address customer questions and issues * Work closely ...

Capital One

Sr. Lead Platform Engineer

Richmond, VA · On-site

In this role you will bring together key stakeholders across product, tech, risk, cyber, and lines ... Monitor platform support Slack channels and address customer questions and issues * Work closely ...

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$15

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How much do slack technologies jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for slack technologies in Virginia is $36.76, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $54.33 per hour, depending on experience, location, and employer.

What is Slack Technologies?

Slack Technologies is a software company best known for developing Slack, a popular business communication platform. Slack enables teams to collaborate through channels, direct messaging, file sharing, and integration with other tools. It is widely used by organizations to improve productivity and streamline communication. In 2021, Slack Technologies was acquired by Salesforce, but the platform continues to operate under its own brand. The company is recognized for its user-friendly interface and robust API for custom integrations.

What skills and qualifications are needed to thrive as a software engineer at Slack Technologies?

To thrive as a Software Engineer at Slack Technologies, you need strong programming skills (such as in JavaScript, Python, or Java), a solid understanding of computer science fundamentals, and typically a bachelor's degree in computer science or a related field. Familiarity with collaboration tools, distributed systems, cloud services, and frameworks like React or Node.js, as well as experience with version control systems like Git, are commonly required. Excellent problem-solving abilities, teamwork, and effective communication are standout soft skills for this role. These skills ensure you can contribute to building scalable, reliable software that supports Slack's mission of facilitating seamless workplace collaboration.

How does collaboration typically work for employees at Slack Technologies?

At Slack Technologies, collaboration is central to the work culture, with cross-functional teams frequently working together on projects. Employees use Slack’s own platform extensively for real-time messaging, file sharing, and organizing conversations into channels based on projects or topics. Agile methodologies and regular stand-up meetings are common, ensuring transparency and alignment across departments. Team members are encouraged to give feedback and share ideas openly, fostering a supportive and innovative environment. Effective communication and adaptability are key to thriving in this fast-paced, collaborative setting.

What is the difference between Slack Technologies vs Customer Support Specialist?

AspectSlack TechnologiesCustomer Support Specialist
Required CredentialsTypically degrees in Business, Communications, or related fields; familiarity with collaboration toolsHigh school diploma or equivalent; customer service certifications beneficial
Work EnvironmentOffice or remote tech company setting, collaborative and fast-pacedCustomer service centers, remote or office-based, client-facing roles
Industry UsageTechnology, SaaS, collaboration softwareVarious industries including tech, retail, healthcare, and more
Common Search/ComparisonOften compared for roles in tech companiesCustomer support roles in similar environments

Slack Technologies primarily focuses on developing collaboration software and employs roles like software engineers and product managers. Customer Support Specialists, on the other hand, handle client inquiries and technical issues across various industries. While both roles may require communication skills and familiarity with technology, their core responsibilities and work environments differ significantly.

What job categories do people searching Slack Technologies jobs in Virginia look for?

The top searched job categories for Slack Technologies jobs in Virginia are:

What cities in Virginia are hiring for Slack Technologies jobs?

Cities in Virginia with the most Slack Technologies job openings:

Slack Technologies jobs near you
Infographic showing various Slack Technologies job openings in Virginia as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 3% Contract, and 1% Nights. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $76,452 per year, or $36.8 per hour.

Operational Support Analyst

Media Trust

Mclean, VA • Remote

Full-time

Re-posted 5 days ago

Job description

About The Media Trust

The Media Trust (TMT) is a leading provider of digital risk protection and compliance solutions, serving some of the world's largest publishers, ad tech platforms, and enterprises. We help secure the digital ecosystem by identifying, analyzing, and mitigating threats in real-time across websites, apps, and advertising environments.


Position Overview

The Analyst within the Media Scanner team is a key member of The Media Trusts Client Operations Group, responsible for ensuring the accurate and timely configuration and execution of our digital scanning and monitoring solutions and support delivery for TMTs suite of products and services. This role requires technical curiosity, precision, and a service-oriented mindset. You will serve as a bridge between internal systems, customer needs, and product delivery.


This is a remote role based out of our McLean, VA headquarters. Occasional early evening or weekend hours may be required during peak periods or high-priority project deliveries.


Key Responsibilities

  • Navigate and utilize TMTs internal platforms to support product setup and ongoing service delivery.
  • Respond promptly to incoming support tickets and internal communications via JIRA, Slack, and email.
  • Assist in onboarding new clients by setting up scanning accounts and configuring delivery parameters.
  • Analyze and process advertising tags, creatives, and campaign files for inclusion in TMTs scanning systems.
  • Perform system testing, troubleshooting, and quality assurance checks to ensure configuration accuracy.
  • Monitor service delivery for key accounts, identifying anomalies and ensuring adherence to performance metrics.
  • Collaborate with internal teams (e.g., Product, Engineering, Customer Success) to resolve client-facing issues and implement enhancements.
  • Maintain and improve internal documentation related to scanning workflows, system configurations, and client-specific requirements.
  • Participate in specialized initiatives and cross-functional projects to enhance operational efficiency and product innovation.


Qualifications

  • Associates degree or equivalent.
  • Bachelor's degree preferred (Business, Information Systems, Computer Science, or related field).
  • 1-3 years of experience in a client-facing technical or ad operations role, preferably in the digital advertising, publishing, martech, or media commerce industry.
  • Familiarity with online advertising concepts, ad tag structures (JavaScript, HTML5, VAST, etc.), and campaign workflows.
  • Strong organizational skills and attention to detail with a commitment to data accuracy and process consistency.
  • Ability to work both independently and collaboratively within a team-oriented environment.
  • Excellent verbal and written communication skills; able to translate technical issues into user-friendly language.
  • Proficiency with productivity tools including Microsoft Office, Google Workspace, and ticketing platforms like JIRA.
  • Self-starter and natural curiosity with a proactive attitude and a willingness to learn new systems and technologies.


Nice to Have

  • Experience working with publishers, ad tech platforms, or digital agencies in a technical or operations support capacity.
  • Exposure to or interest in web security, privacy compliance, or malware detection in online advertising.
  • Familiarity with Agile workflows and collaborative tools like Confluence, Domo or Qlik.


The Media Trust offers a collaborative working environment where growth is encouraged and nurtured. In addition, we offer competitive salaries and a comprehensive benefits package.


The Media Trust provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

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