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Skip Tracing Jobs in Rochester, NY (NOW HIRING)

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How much do skip tracing jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for skip tracing in Rochester, NY is $19.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.22 per hour, depending on experience, location, and employer.

What is skip tracing?

Skip tracing is the process of locating a person's whereabouts for various purposes, such as collecting debts, serving legal documents, or finding missing persons. Professionals known as skip tracers use a combination of public records, databases, social media, and investigative techniques to track down individuals who have 'skipped' town or are otherwise hard to find. Skip tracing is commonly used by debt collectors, private investigators, and law enforcement agencies. The process requires analytical skills and knowledge of privacy laws to ensure searches are conducted legally and ethically.

What are some common challenges faced by skip tracers, and how can they overcome them?

Skip tracers often face challenges such as locating individuals who intentionally avoid detection, working with limited or outdated information, and navigating privacy laws. To overcome these obstacles, successful skip tracers use a combination of public records, social media research, and specialized databases. Staying up to date with legal and ethical standards, as well as developing strong analytical and communication skills, helps them efficiently track down hard-to-find subjects while maintaining compliance.

What are the key skills and qualifications needed to thrive as a skip tracer, and why are they important?

To thrive as a Skip Tracer, you need strong investigative skills, attention to detail, and familiarity with legal compliance, often supported by relevant experience in collections or law enforcement. Proficiency in using specialized databases, online research tools, and skip tracing software is typically required. Excellent communication, problem-solving, and persistence are standout soft skills for this role. These abilities ensure you can efficiently locate individuals while adhering to legal standards, maximizing recovery rates for clients.

What are skip tracing jobs?

There are various positions within the skip tracing industry, and your responsibilities vary depending on the job and company. Private investigators, for example, work with individual clients on a variety of cases and use skip tracing to find information on people. Bail guarantors and bounty hunters investigate a disappearance with skip tracing to bring a fugitive in for a reward. Repossession agents and debt collectors are other positions that utilize skip tracing to regain financial losses, especially with banks and automobiles. Journalists may also practice skip tracing to locate a specific person relevant to the story they are writing.

What is the difference between Skip Tracing vs Debt Collector?

AspectSkip TracingDebt Collector
Required CredentialsResearch skills, attention to detailCommunication skills, negotiation
Work EnvironmentInvestigative, office or fieldCollection agencies, call centers
Industry UsageFinancial, legal, lendingFinancial, lending, legal
Search & Comparison IntentLocating individualsRecovering debts

Skip Tracing involves locating individuals who are difficult to find, often using research and investigative techniques. Debt Collectors focus on recovering overdue payments through communication and negotiation. While both roles may work in financial sectors, skip tracers primarily locate individuals, whereas debt collectors seek repayment. Understanding these differences helps clarify career paths and job expectations in the industry.

More about Skip Tracing jobs
What are popular job titles related to Skip Tracing jobs in Rochester, NY? For Skip Tracing jobs in Rochester, NY, the most frequently searched job titles are:
What cities near Rochester, NY are hiring for Skip Tracing jobs? Cities near Rochester, NY with the most Skip Tracing job openings:
Skip Tracing jobs near you
Infographic showing various Skip Tracing job openings in Rochester, NY as of August 2026, with employment types broken down into 77% Full Time, 17% Part Time, 5% Contract, and 1% Nights. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $40,426 per year, or $19.4 per hour.

Bilingual Spanish Call Center Rep - Quality Service Associate

Continental Service Group

Fairport, NY • On-site

$14.75 - $18.50/hr

Other

Re-posted 5 days ago

Job description

**Please note, we are set up to hire employees in these states: Alabama, Florida, Georgia, Missouri, North Carolina, South Carolina, North Dakota, Tennessee, Texas, Virginia, Upstate NY, Finger Lakes/Southern Tier, NY and Rochester & Buffalo, NY areas. This is a remote work opportunity.
For 40 years, ConServe has been a leading provider of accounts receivable management and collection services specializing in customized solutions for colleges and universities, guaranty agencies, private lenders, credit unions and government contracts.
We are based on the simple principle that helping people fulfill their obligations, in ways that preserve their dignity, enhances self-confidence and empowers them with a sense of control. At ConServe, we call it Fostering Financial Freedom®. We take great pride in being a team of the right people, doing the right thing, at the right time, the right way.
Why join us?
- Award-winning benefits packages
- monthly bonus opportunity
- Flexible schedules
- Growth opportunities
- Repeatedly named one of the Best Places to Work in Collections
- Two-time recipient of the Better Business Bureau's Torch Award for Ethics
O*NET: 43-3011.00, 13-2071.00, 43-4051.00, 41-3031.02
Position Summary:
Our Bilingual Quality Service Associates manage and collect delinquent accounts. Our consultative approach helps identify the most suitable way to resolve a balance in the best interest of all parties. Due to the competitive nature of these contracts, it is imperative ConServe locates experienced, professional individuals who are customer-focused, enthusiastic, detail-oriented and able to work in a fast-paced environment or remote work environment.
Essential Duties & Responsibilities:
  • Obtain information from Consumers in order to determine current financial situation and determine solutions
  • Provide solutions to Consumers to enable them to resolve their obligation administratively or voluntarily
  • Gather proper documentation from Consumers and maintain appropriate follow-up
  • Meet daily, weekly and monthly goals as set by management at ConServe
  • Daily Productivity - Work a specified number of accounts/cases daily and maintain an acceptable volume of phone calls as assigned to the position by Management.
  • Achieve a high level of customer satisfaction which is measured by compliments and a customer satisfaction survey provided to each consumer at the end of their call.
  • Record Maintenance - proper management & updating of system to maximize contacts
  • Skip-Tracing - to assist in locating & contacting consumers and businesses
  • Adherence to ConServe's Blueprint Quality Management System, Code of Conduct, and Compliance Program
Non-Essential Duties & Responsibilities:
  • Other duties as assigned
Education Requirement:
  • High School Diploma or GED
  • Associates or Bachelor's Degree preferred
Skills/ Requirements:
  • The ability to work an 8 hour shift, Monday through Friday between the hours of 8:00 am EST and 9:00 pm EST.
  • Fluent in conversational English and Spanish
  • Ability to proficiently read and write in English
  • Ability to proficiently read and write in Spanish is preferred.
  • Strong verbal communication skills with the ability to listen, persuade, negotiate and obtain resolution
  • Intermediate Computer skills to document calls and navigate software packages, databases and the internet
  • Strong organizational and time management skills
  • Attention to detail
  • Ability to act independently to resolve problems
  • Motivation to learn
  • Ability to work in a positive, collaborative manner with coworkers
  • Ability and history of maintaining confidentiality and high level of trustworthiness
  • Ability and history of interacting well with team members and customers in a professional manner while maintaining a safe work environment
  • Ability to obtain and maintain Government Security Clearance
  • Ability to obtain and maintain State Collections Licensure
  • U.S. Citizenship or lawful Permanent Resident alien with three or more years as a permanent resident in the United States
  • No conflicts of interest with ConServe or our Clients
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job except for periodic breaks pursuant to applicable law.
  • Occasionally lift and/or move up to 25 pounds.
  • Ability to sit or remain sedentary for your entire work shift (8, 9, or 10 hour shift)
  • Ability to talk and listen on a phone for your entire work shift (8, 9, or 10 hour shift)
  • Ability to type on a computer for your entire work shift (8, 9, or 10 hour shift)

Reasonable accommodations may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position.
MISSION STATEMENT:
ConServe is dedicated to satisfying the needs of our Clients in a manner consistent with improving the human condition, and that will foster the development of long term mutually beneficial relationships with our Clients, our Employees, our Suppliers and Business Partners and the Community as a whole.
Disclaimer: The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements.
Continental Service Group, LLC., d/b/a ConServe endeavors to make www.conserve-arm.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our Recruiting Department at: 585-421-1000, option 7 or by emailing: jobs@conserve-arm.com.
Qualified applicants will receive consideration for employment regardless of age, race, color, religion, national origin, sex, sexual orientation, gender, gender identity/expression, genetic disposition, genetic markers/carrier status, disability, creed, veteran status, military status, status as a victim of domestic violence, marital status, familial status, pregnancy, childbirth and related medical conditions, and disability, conviction (limited) or other legally protected status.
ConServe is a Drug Free Workplace

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