Job Description: Position Title: Ski Patrol Director
Department: Ski Patrol
Reports To: Director of Mountain Operations
Status: Full Time, Year Round
Date: 5/26/21Wage Range: $45,760-$52,000/year
Our Ethos:
Join us as we take on a re-envisioning of Ski Granby Ranch. We are a new resort and hospitality management company, but we have a way of doing business that has been forged by over forty years in the mountain resort and hospitality sectors. You will become part of an organization that is fundamentally biased towards team. We look for people who share our ethos:
Team Success. We succeed only when the team succeeds; importantly, that success is the team’s success. We support each other with resources, constructive feedback, and positive encouragement.Continuous Improvement. We are in a constant mode of innovating, creating, and executing, all of which is thoughtfully balanced with a foundational sense of focus and attention to detail.
Every Team Member Matters. We recognize the value and contributions of all team members, without question. We are snowmakers who quietly go about our duties at midnight; human resources professionals who navigate the challenges of business in mountain communities; the back-of-house staff passionately dedicated to our craft. Whether you are a frontline team member or a divisional leader, we thrive under the philosophy that no role is insignificant.
Professionalism & Relatability. We sit in boardrooms. We turn wrenches. We flip burgers. We believe an egalitarian culture, respect, shared passion, and a sense of community among mountain people is imperative to success.
POSITION SUMMARY: The Ski Patrol Director is responsible for leadership and direction of mountain patrol for summer biking and winter ski operations as well as coordinating medical coverage for events, assisting with access management (Mountain Rangers), and assisting with resort wide safety programs. This position is responsible for conducting training, maintaining appropriate documentation and records, keeping appropriate medical supplies on hand, efficient operations of first aid room, maintenance, and upkeep of on mountain signage, fencing, & marking of obstacles in accordance with NSAA and Colorado Ski Safety Act guidelines, and maintaining professional working relationships with local emergency services and volunteer ski patrol.
ESSENTIAL JOB FUNCTIONS:
• Maintain confidentiality in accordance with HIPPA laws, maintain appropriate, professional interactions with guests and patients.
• Responsible for oversight of all aspects of mountain patrol operations, including hiring, staff management and training, and working with the volunteer patrol.
• Provide leadership and oversight for all daily ski patrol operations including performing trail checks, efficient operation of dispatch, staffed first aid room, incident and injury response and evacuation via skis and rescue toboggan, assisting other mountain operations departments as needed, and closing sweeps.
o Trail checks: including but not limited to, unmarked obstacles, downed flagging, rope lines and closures, signage, pads, and emergency phone checks.
• Responsible for first aid and medical coverage for events.
• Coordinate, track and record monthly department safety meetings.
• Monitor industry and legal issues regarding safety, compliance, workers compensation or other pertinent areas. Communicate results with Senior Management appropriately.
• Monitor, review and implement all safety and OSHA regulations. Maintain records and documentation as required by law.
• Act as incident commander when necessary.
• Work closely with all Mountain Operations departments to ensure appropriate communication and collaboration on all mountain processes, procedures and activities.
• Examine injured persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
• Conduct and document safety and training programs.
• Maintain an organized, clean, efficient first aid room and maintain sanitization throughout the day in accordance with COVID-19 regulations and company policy.
• Maintain preparedness to respond quickly to any accident on the mountain when at Patrol Headquarters or assigned duty station.
• Responsible for the evaluation of each accident, if available give necessary aid, and transport injured guest to base patrol, when dispatched to an accident.
• Maintain patrol equipment and supplies, order and stock medical supplies regularly.
• Report, regularly, on the condition of trails and complete repairs, or arrange to install any necessary obstacle identification and recommended maintenance.
• Ski trails on the mountain and maintain alertness to obstacles or skiers in difficulty, repair or mark obstacles as necessary, and assist the public, when not on stand-by.
• Close or open trails as necessary; enforce closures in a firm, but polite, manner.
• Close lifts, as necessary, in a firm, but polite, manner.
• Perform necessary work in area of responsibility, such as race coverage, toboggan repair, mountain safety, and snow reporting.
• Participate in any necessary training clinics as scheduled.
• Maintain personal ski equipment in good condition.
• Ski under control and observe mountain safety rules as an example to the public.
• Lead the ski patrol team in development and implementation of skier education programs.
• Lead the ski patrol team in assisting guests with information.
• Operate snowmobile and adhere to Granby Ranch Driver's Standards Policy.
• Complete accident investigations and incident reporting.
• Coordinate with grooming department for accurate trail condition reporting.
• Serve as a liaison between professional patrol and volunteer patrol.
• Assist with on- and off-area search and rescue, evacuation and related training, as needed.
ADDITIONAL DUTIES AND RESPONSIBILITIES:
• Act as a positive, professional role model, adhering to the company’s hospitality standards.
• Maintain an exceptional level of guest service in all interaction with guests, fellow employees and other department managers.
• Assist and support other departments as necessary.
• Other duties as assigned
SKILLS, KNOWLEDGE, AND ABILITIES:
• Monitoring/Assessing performance of yourself and other individuals to make improvements or take corrective action.
• Must be able to ski at mimimum of advanced intermediate level with the ability to navigate all terrain at Granby Ranch on skis.
• Talking to others to convey information effectively.
• Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Adjusting actions in relation to others' actions.
• Actively looking for ways to help people.
• Bringing others together and trying to reconcile differences.
• Persuading others to change their minds or behavior.
• Strong administrative and organizational skills.
• Speak, read, write in English fluently.
• Communicating effectively in writing as appropriate for the needs of the audience.
• Strong computer skills required including a working knowledge of MS Office programs especially Work, Excel, Outlook and Powerpoint and ability to learn new software programs.
o Databases - Using a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and creating reports to communicate the information.
o Internet - Using a computer application to create, manipulate, edit, and show virtual slide presentations.
o Navigation - Using scroll bars, a mouse, and dialog boxes to work within the computer's operating system. Being able to access and switch between applications and files of interest.
o Word Processing - Using a computer application to type text, insert pictures, format, edit, print, save, and retrieve word processing documents.
EDUCATION, EXPERIENCE, AND CERTIFICATIONS:
• High School diploma or equivalent required.
• Minumum 4 years experience as a Ski Patroller.
• Minumum 4 years experience in a leadership role.
• Outdoor Emergency Care (OEC) Certification.
• CPR for the professional rescuer.
• Training in sled handling, lift evacuation and use of related equipment, and radio communications.
• Valid Driver’s Lisence, good driving record.
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:
• Must be physically capable to perform strenuous exercise at 8,000-10,000 feet with adverse weather conditions.
• Must be able to lift up to 50lbs.
• Dexterity for utilizing medical equipment to assist patients.
• Verbal and auditory abilities necessary for communication with others.
• Must be able to work in a primarily outdoors in a high alpine environment with variable and sometimes extreme weather conditions.
• Skiing, Walking, Kneeling, Squatting, Climbing (ladders), Reaching, Grabbing, Pushing, Pulling, Lifting.
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
$45,760 - $52,000