The Snow Sports Racing Coach will be responsible for athlete training and ski racing experience, including but not limited to, welcoming people at the meeting place, guiding the learning and race-day experience, highlighting the racers' successes throughout the lesson. This position owns the Snow Sports School's safety culture, meet or exceeds guest expectations and supports the race and snow sports school's objectives. Essential focus will be to provide a friendly, fun, safe, caring and compassionate guest experience, time and time again. This position reports directly to the Ski and Snowboard School Manager.
ESSENTIAL FUNCTIONS
(The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions).
- Provides excellent customer service to customers, employees and business partners.
- Uphold Tahoe Donner Association's zero tolerance standard for sexual abuse and molestation by following protocols to protect students from inappropriate behavior by staff members, guests, and other students.
- Coaches team participants on proper form, technique and equipment.
- Maintains safety and skier/snowboarder responsibility as top priority while skiing/riding and teaching.
- Teaches adult and children ski and snowboard classes according to experience and level.
- Assists with area set up, races, promotions and special events.
- Assists participants with proper equipment use and proper skiing or snowboarding techniques.
- Set up race courses and timing equipment
- Assists with snow removal including shoveling and clearing snow from walkways, stairs, equipment and other areas as needed.
- Communicates regularly with all program participants in-person, as well as via phone and email.
- Oversees all season-long programs to ensure that they are being taught to the Tahoe Donner Standard.
- Other duties as assigned by the Ski and Snowboard School Manager or senior management.
JOB QUALIFICATIONS
- Demonstrates excellent communication and "People" skills; Must love engaging with people of all ages.
- Must be able to work long and irregular hours
- Must be willing to work holidays and busy periods
- Requires possession of a valid class C Driver's license with a driving record meeting the minimum standards required by the Association Insurance Carrier.
- Current Cardiopulmonary Resuscitation (CPR) and First Aid Certifications recommended.
- Current Professional Ski Instructors of America (PSIA), United States Ski and Snow Board Association (USSA) certification or equivalent preferred.
- Current certification in ski binding procedures (will certify on the job)
These skills and abilities are typically acquired through the completion of a high school diploma or associate degree plus one-year relevant experience and/or training in the snow sports business; or an equivalent combination of formal training, education and experience which demonstrates the ability to perform all of the duties of the position.