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Sitel Customer Service Representative Jobs in Oregon

Customer Service Representatives (CSR) are responsible for receiving requests for quotations, orders, and lead-times from customers. CSR's prepare quotations on standard and non-standard items, write ...

MTM Transit is growing and hiring Customer Service Representatives to support our Lane County operations. **All candidates must reside in Eugene, OR or surrounding cities in Lane County to be ...

MTM Transit is growing and hiring Customer Service Representatives to support our Lane County operations. **All candidates must reside in Eugene, OR or surrounding cities in Lane County to be ...

Customer Service Representative The CSR is the primary contact for all initial customer reception and is responsible for customer care throughout the vehicle repair process. The CSR must be able to ...

Customer Service Rep

Myrtle Creek, OR · On-site

$15 - $20.25/hr

Customer Service Representative It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it ...

Customer Service Rep

Veneta, OR · On-site

$15.75 - $21.50/hr

Customer Service Representative It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it ...

Customer Service Rep

Myrtle Creek, OR · On-site

$15 - $20.25/hr

Company Description Customer Service Representative It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat ...

Customer Service Rep

Veneta, OR · On-site

$15.75 - $21.50/hr

Company Description Customer Service Representative It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat ...

Customer Service Representative

Bend, OR · On-site

$17 - $23/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Eugene, OR · On-site

$16 - $21.75/hr

CSR Position Overview The purpose of this position is to provide outstanding client service. The Client Service Representative (CSR) is the first impression in our clinic! Besides greeting clients ...

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Showing results 21-40

Sitel Customer Service Representative information

See Oregon salary details

$10

$19

$28

How much do sitel customer service representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for sitel customer service representative in Oregon is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.12 per hour, depending on experience, location, and employer.

What is the difference between Sitel Customer Service Representative vs Call Center Agent?

AspectSitel Customer Service RepresentativeCall Center Agent
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, remote or on-siteCall centers, remote or on-site
Industry UsageCustomer service, tech support, salesCustomer support, telemarketing, sales

The Sitel Customer Service Representative and Call Center Agent roles often overlap in credentials and work environment, both working in call centers and requiring similar skills. However, Sitel reps typically focus more on customer service and support, while call center agents may handle a broader range of tasks like telemarketing or sales. Both roles are essential in customer engagement and often share similar training and work settings.

What job categories do people searching Sitel Customer Service Representative jobs in Oregon look for?

The top searched job categories for Sitel Customer Service Representative jobs in Oregon are:

What cities in Oregon are hiring for Sitel Customer Service Representative jobs?

Cities in Oregon with the most Sitel Customer Service Representative job openings:

Infographic showing various Sitel Customer Service Representative job openings in Oregon as of June 2026, with employment types broken down into 1% As Needed, 94% Full Time, and 5% Part Time. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $41,337 per year, or $19.9 per hour.

Customer Service Representative

MFCP INC

Portland, OR

$17 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago


Key responsibilities

  • Receive and process requests for quotations, orders, and order changes from customers via phone, email, fax, or walk-in.

  • Use ERP systems to retrieve and update customer and order information, track inquiries, quotations, and shipments, and ensure proper documentation.

  • Coordinate with other departments, suppliers, and the Outside Sales Team to provide customer support and ensure timely delivery and resolution of customer requests.


Job description

Customer Service Representatives (CSR) are responsible for receiving requests for quotations, orders, and lead-times from customers. CSR’s prepare quotations on standard and non-standard items, write orders, and relay pertinent quote or order information to customers and suppliers. CSR’s coordinate with other departments in handling purchase orders and providing service and support to customers and the Outside Sales Team.

Salary: | DOE

Primary Duties:

  • Receives telephone, email, fax or walk-in requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from domestic customers, original equipment manufacturers, and distributors.
  • Achieves and maintains rapport with customers and works to give them the best possible service.
  • Provides support to the Outside Sales Team.
  • Uses ERP systems to retrieve customer information, stock status information, the status of purchase orders, and to make changes on customer purchase orders. Ensures that correct codes are used for retrieving and inputting information.
  • Track and follow up on inquiries, quotations and orders through our ERP systems. Works closely with suppliers and warehouse expeditors regarding deliveries of scheduled shipments.
  • Ensure all required documentation is obtained and forwarded to customer.
  • Interface with our suppliers on technical, pricing and delivery issues.
  • Respond to inquiries in a timely manner with good phone selling skills.
  • Assist accounts receivable with payment and credit hold issues.
  • Assist in managing supplier relationships.
  • Ensure that the highest level of customer service is provided promptly and ethically.
  • Generate and maintain accurate required documentation, including quotations.
  • Address and resolve all customer requests and/or complaints utilizing a positive, creative approach.
  • Collaborate with all appropriate departments and personnel to ensure customer satisfaction.
  • Develop ideas that help MFCP improve customer service, systems and procedures.
  • Maintain a safe, clean and organized work area.
  • Adhere to strict Safety Guidelines.
  • Performs other duties as assigned. 

Basic Requirements:

  • High school diploma or equivalent.
  • Excellent written & oral communication and strong relationship building skills required.
  • Detail oriented with solid organizational skills and the ability to prioritize and multi-task in a fast-paced work environment.
  • Strong computer skills including use of MS Office (Word, Excel & Outlook), with a willingness to learn new software programs. Experience with Epicor Prophet 21 a plus.
  • Must be a good listener with above average reasoning ability and make minimal mistakes. Must be a good learner who can assimilate product knowledge and skills as they are presented.
  • Experience with distribution and familiarity with our product lines, a plus.
  • Must be able to work with a wide variety of people and personalities.
  • Maintain regular and punctual attendance.
  • Previous background should include knowledge of parts and nomenclature as well as a demonstrated ability to work well with customers and suppliers.

Physical Demands and Work Environment:

Work environment mainly office, but may vary including warehouse containing moving equipment, fluctuating temperature and inventory in various storage arrangements, office work, manufacturing, machine shops, agricultural operations, and any other specific business operations of current or potential vendors and customers. The physical demands and work environment reflected are representative of those encountered by employees when performing the essential job functions. Reasonable accommodation may be made to accommodate individuals with disabilities to perform the essential functions of the job.

Benefits: Medical, Dental, Vision, 401(k) Investment Plan, Life Insurance and Paid holidays/vacation/sick time.

Candidates are subject to pre-employment criminal background, drug screen and DMV record review, along with possible reference checks.