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Site Operations Associate Jobs in Raleigh, NC (NOW HIRING)

Gopuff is looking for Operations Associates (OAs) to join the operations team ... Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive ...

We are seeking an Associate Director, Operations for a capital project start-up in Durham, North ... Ensure compliance to Corporate, Site, and Departmental procedures associated with the manufacturing ...

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Site Operations Associate information

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$10

$25

$51

How much do site operations associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for site operations associate in Raleigh, NC is $25.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $29.42 per hour, depending on experience, location, and employer.

What is the difference between Site Operations Associate vs Facility Coordinator?

AspectSite Operations AssociateFacility Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in safety or operationsHigh school diploma; certifications in facilities management are common
Work EnvironmentOn-site at various locations, supporting daily operations and logisticsPrimarily office or on-site at facility sites, overseeing maintenance and safety
Employer & IndustryTech companies, warehouses, retail stores, and manufacturingEducational institutions, corporate offices, healthcare facilities
Search & Comparison IntentUnderstanding operational support roles in site managementManaging facility maintenance and safety procedures

The Site Operations Associate focuses on supporting daily site activities, logistics, and operational tasks, often in dynamic environments. The Facility Coordinator typically manages maintenance, safety, and facility upkeep. While both roles require similar certifications and work environments, their core responsibilities differ, with the associate more involved in operational support and the coordinator in facility management.

Is site operations associate a good career?

A site operations associate role involves managing daily site activities, coordinating teams, and ensuring safety and efficiency. It can offer opportunities for career growth in operations, logistics, and management, especially with experience and relevant skills such as problem-solving and communication.

What does a site operations associate do?

A site operations associate is responsible for managing daily activities at a physical or digital site, ensuring smooth operations, safety, and efficiency. They may handle tasks such as coordinating staff, maintaining equipment, monitoring compliance, and using tools like inventory management systems or safety protocols.

What is the role of a site operations associate?

A site operations associate is responsible for managing daily activities at a physical or digital site, ensuring smooth operations, safety, and efficiency. They often coordinate with teams, monitor processes, and use tools like inventory management or scheduling software to support site functions.

What are popular job titles related to Site Operations Associate jobs in Raleigh, NC?

For Site Operations Associate jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Site Operations Associate jobs in Raleigh, NC look for?

The top searched job categories for Site Operations Associate jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Site Operations Associate jobs?

Cities near Raleigh, NC with the most Site Operations Associate job openings:

Infographic showing various Site Operations Associate job openings in Raleigh, NC as of June 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $53,064 per year, or $25.5 per hour.

Site Operations Specialist - Raleigh, NC

Xerox

Raleigh, NC • On-site

Full-time

Posted 15 days ago


Xerox rating

7.3

Company rating: 7.3 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

104th of 159 rated electronics manufacturers


Job description

General Information
City
Raleigh
State/Province
North Carolina
Country
United States
Date
Tuesday, August 4, 2026
Working time
Full-time
Ref#
20040228
Job Level
Individual Contributor
Job Type
Experienced
Seniority Level
Associate
Currency
USD - United States - US
Annual Base Salary Minimum
60377
Annual Base Salary Maximum
80000
The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers.
Description & Requirements
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.
Overview:
The Site Operations Specialist is a Full-Time position and supporting a major customer's day-to-day asset management and detailed and specific reporting needs according to SOW (Statement of Work). Works closely with customer contacts, contributes to over-all operations support and efficiency, and leads efforts to consistently meet all Service Level Agreements (SLA) according to SOW (Statement of Work).
Responsible for all aspects of the operations of a managed services contract. Manages the delivery of contracted services to clients to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded. Manage the Customer P&L, contract amendments, identify and deliver continuous improvement ideas and execute Customer Governance. Ensures that operational teams and subcontractors have a clear understanding of client requirements . Builds and maintains strong client relationships at all levels and provides day-to-day client advice and support such as install base accuracy, hardware orders, device change management, issue resolution, client training needs, consumables forecasts, client on-hand inventories, toner reconciliation, consumables escalations, vendor management, normal business as usual activities to ensure customer satisfaction.
CORE ROLES AND RESPONSIBILITIES:
  • Work to help create and implement specific operations practices including:
    • Continually monitoring and recording asset service levels attainments and Case tickets.
    • Continually monitoring and recording consumables service levels attainments.
    • Run and update all pertinent asset detail/register reports and other required reports.
    • Review all pertinent asset detail/register reports for accuracy and update as appropriate.
    • Primary point of contact and relationship with the customer for specific areas of concern.
    • Develop continual process improvements within Managed Services structure.

  • Work closely with Operations, Customers, and Project Team's during implementation and deployment of print technology and support services, including inventory collection and management, IMAC tracking, and consumables management while monitoring adherence to all SLA's.
  • Attend weekly/monthly status and teams meetings, providing timely and accurate updates on reports status, SLA attainments and misses, and opportunities for improvements.
  • Assist with yearly review of Policy and Procedure Manual.
  • Participate and support cross-training efforts.
  • Provide reporting metrics and tracking data as required to fulfill SLA's.
  • Implement processes for managing core business activities i.e. consumable and asset management, asset tracking, and service support.
  • Work with Operations team to document and analyze current practices and workflow to define/determine Customer operations requirements.
  • Recommends and implements operations techniques to improve productivity, increase efficiencies, cut costs, take advantage of opportunities, and maintain state-of-the-art practices in all aspects of the operations.

ADDITIONAL RESPONSIBILITIES:
  • Maintaining strong relationship with Customer.
  • Assumes other special activities, responsibilities, and special projects as required.

EXPERIENCE AND BACKGROUND:
  • Experience with excel based reports creations and updating.
  • A minimum of five (5) years customer service experience, preferably in computer/printer and asset management and maintenance support.
  • Significant experience interacting with customers, including executives.
  • Experience with the delivery of operations through the use of technology solutions
  • Experience in documenting and uploading current and future reports to storage clouds.
  • Strong focus on the customer and the operational aspects of the business.
  • Sound administrative skills. Well-developed management skills, principles, and people.
  • Strong analytical and database skills. Significant Microsoft Excel skills a plus.

PERSONAL CHARACTERISTICS:
  • Comfortable performing multifaceted asset management and reporting projects in conjunction with normal activities.
  • Strong customer focus.
  • Self-motivated and comfortable working independently in a remote environment.
  • Strong analytical, research, problem solving, and reasoning abilities.
  • Outgoing and well organized.
  • Well-developed interpersonal skills. Ability to get along well with diverse personalities-mature-flexible.
  • Excellent communication skills, written and verbal.

EDUCATION:
  • Associates degree or 4-6 years of relevant experience

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About Xerox

Sourced by ZipRecruiter

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients -- no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Norwalk, CT, US

Year founded

1906

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