Site Operations Associate Jobs in Lawrence, KS (NOW HIRING)

A part of Colgate-Palmolive since 1976, Hill's Pet Nutrition offers the highest-quality pet nutrition available through product lines Prescription Diet® and Science Diet®. Veterinary professionals worldwide recommend and feed their own pets Hill's products more than any other brand of pet food.

Available in approximately 80 countries, our extensive product line includes more than 60 Prescription Diet brand pet foods and more than 50 Science Diet brand pet foods. We believe all animals should be loved and cared for. This is why we are proud our pet foods can make a difference in their life.

A career at Hill’s Pet Nutrition or Colgate-Palmolive provides a global experience, constant challenge, and development opportunities in an environment that values work/life effectiveness.

Up to 10% of time.

Topeka, Kansas, United States. On-site. No relocation assistance offered.

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries, specializing in oral care, personal care, home care, skin care, and pet nutrition. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals.

The Colony Operations Team Leader provides operational oversight and direction throughout the canine and feline animal colonies, ensuring performance management and development for animal care personnel, and efficient allocation of human resources to achieve research objectives.

• Team Leadership: Serves as the primary leadership partner for the Colony Team Coordinator while maintaining an open-door presence for the ACRT team.
• Resource Planning: Plans and allocates resources and ensures staffing coverage to achieve daily animal care schedules and deliver area KPIs.
• Safety and Compliance: Establishes a safe work environment and ensures strict compliance with facility policies, Hill’s Global Animal Welfare Policy, and Animal Colony Standard Operating Procedures (SOPs).
• Performance Analysis: Analyzes and reports shift performance data (KPIs, data integrity, sanitation schedules), identifies opportunities for improvement, and conducts shift meetings to communicate goals.
• Training and Development: Empowers the team through training, coaching, and feedback to ensure the development of technical skills in animal handling, health assessments, and research data collection, while also coaching technicians and team coordinators to work through interpersonal challenges and strengthen leadership capabilities.
• Cross-Functional Collaboration & Research Strategy: Acts as the primary liaison between the colony and key partners—including scientists, test schedulers, IT, wearables, and maintenance to serve as the point person for study feasibility.
• Operational Oversight: Works with the Team Coordinators to maintain an active presence on the floor at all times to oversee cleaning, sanitation, feeding, and enrichment activities.
• Problem Solving: Facilitates strategic problem-solving, including implementation of complex or novel research protocols and scheduling to maintain adequate coverage 365 days a year.
• Process Improvement: Drives continuous improvement initiatives that enhance safety, address ergonomic issues, reduce waste, improve operational efficiency, and promote animal well‑being.
• Technical Integration: Utilizes technology (e.g., FMS, PAWS, PAWS mobile app) to coordinate effective daily feeding and data collection.
• People Management & Development: Conducts 1‑on‑1s and performance reviews; creates individual development plans (IDPs); manages conflict resolution; leads the search, selection, and onboarding of new talent.
• Workforce & Attendance Management: Oversees the timekeeping and vacation request systems, monitors attendance patterns, and ensures the attendance policy guidelines are applied consistently.
• Other job functions as assigned.

Required:

• Minimum Associate's degree (Associates of Science, Registered Veterinary Technician, or similar).
• 5+ years of experience in a regulated, high-standard environment such as animal care, research facilities, medical/clinical operations, or manufacturing/operations.
• 2+ years’ experience in managing and leading teams.
• Proficiency with Google Applications (Docs, Sheets, Drive) and Microsoft Office.
• Ability to work a flexible schedule supporting a 365-day operation, including routine weekend/holiday rotations.

Preferred:

• Bachelor's degree in Animal Science, Veterinary Technology, Biology, Business Administration, Operations Management, or a related field.
• Working knowledge of regulatory requirements such as USDA, KDA, FDA, AAFCO, or AALAS standards.
• Experience with animal health, behavior, and research protocols, as well as continuous improvement methodologies.

• Excellent interpersonal and communication skills for coaching staff and communicating upwards about data collection anomalies or technical problems.
• Excellent ability to multi-task and prioritize duties.
• Proficient computer skills including Google and Microsoft Office applications; aptitude for learning BI reporting.
• Excellent at identifying underlying principles, reasons, or facts of information by breaking down information or data into separate parts for analysis.
• Excellent attention to detail.
• Excellent at using relevant information and individual judgment to determine whether events or processes comply with regulations, policies, or standards.
• Teamwork orientation.

• Must be able to work comfortably with both cats and dogs.
• Ability to stand, bend, stoop, and lift up to 50 lbs repetitively.
• Must be able to tolerate working conditions including loud noise, heat, humidity, and animal odors for extended periods.
• Ability to work safely with industrial chemicals and detergents required for maintaining colony hygiene.

Salary Range: $95,000.00 - $105,000.00 USD. Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit‑sharing, and long‑term incentives for executive‑level roles.

Benefits include medical, dental, vision, basic life insurance, paid parental leave, disability coverage, 401(k) retirement plan with company matching contributions, a minimum of 15 vacation/PTO days for salaried employees, 13 paid holidays, and paid sick leave adjusted based on role and location.

We develop strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and foster an inclusive environment where everyone feels a true sense of belonging.

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law. Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.