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Sincere Hospitality Jobs in Michigan (NOW HIRING)

The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick ...

The mission of Hooters is to " Make People Happy " and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting ...

Front Desk Agent

East Lansing, MI · On-site

$13.50 - $17/hr

... in hospitality with a world-class property. Your Role: * Help guests discover their "Wanderlust" experience * Provide exceptional customer service by being engaging and taking sincere interest

Qualified candidates will thrive in a hospitality environment and be highly focused on providing ... Provides sincere and courteous service to all guests with items such as bag handling and club ...

Qualified candidates will thrive in a hospitality environment and be highly focused on providing ... Provides sincere and courteous service to all guests with items such as bag handling and club ...

Qualified candidates will thrive in a hospitality environment and be highly focused on providing ... Provides sincere and courteous service to all guests with items such as bag handling and club ...

... in a sincere and courteous manner, whenever possible going the extra mile and doing whatever it ... Previous hospitality industry experience preferred but not required * Excellent interpersonal and ...

... in hospitality with a world-class property. Your Role: * Help guests discover their "Wanderlust" experience * Provide exceptional customer service by being engaging and taking sincere interest

... hospitality sector. Our venues fuse go-karts, arcades, bowling, VR, thrill rides, and immersive ... This position is responsible for ensuring each guest receives a warm and sincere greeting ...

... hospitality sector. Our venues fuse go-karts, arcades, bowling, VR, thrill rides, and immersive ... This position is responsible for ensuring each guest receives a warm and sincere greeting, taking ...

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Sincere Hospitality information

What are the key skills and qualifications needed to thrive in Sincere Hospitality?

To excel in sincere hospitality roles, you need excellent customer service abilities, attention to detail, and often a background in hospitality management or relevant experience. Familiarity with reservation systems, point-of-sale software, and property management systems is commonly required. Strong interpersonal skills, emotional intelligence, and a genuine desire to make guests feel welcome help you stand out in this field. These skills ensure guests have memorable, positive experiences, which drives customer loyalty and business success.

What are some common challenges faced by professionals in Sincere Hospitality roles, and how can they be addressed?

Professionals in Sincere Hospitality roles often encounter challenges such as managing high guest expectations, handling difficult situations with tact, and balancing multiple service requests during peak times. Successfully addressing these challenges involves strong communication skills, emotional intelligence, and effective teamwork. Many organizations provide training in conflict resolution and guest engagement to help staff navigate these situations with empathy and professionalism. Building a supportive team environment and seeking feedback for continuous improvement can also make these challenges more manageable.

What is the difference between Sincere Hospitality vs Front Desk Agent?

AspectSincere HospitalityFront Desk Agent
CredentialsCustomer service experience, hospitality certifications (if applicable)High school diploma, customer service skills
Work EnvironmentHotels, resorts, hospitality venuesHotels, motels, hospitality establishments
Employer & IndustryHospitality industry, hotel chainsHotels, resorts, hospitality services
Search & ComparisonCustomer service, hospitality rolesReception, front desk, guest services

While both roles involve guest interaction, Sincere Hospitality emphasizes a broader commitment to guest satisfaction and hospitality standards, often encompassing multiple customer service functions. A Front Desk Agent specifically handles check-ins, reservations, and guest inquiries at the front desk. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are popular job titles related to Sincere Hospitality jobs in Michigan?

For Sincere Hospitality jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Sincere Hospitality jobs in Michigan look for?

The top searched job categories for Sincere Hospitality jobs in Michigan are:

What cities in Michigan are hiring for Sincere Hospitality jobs?

Cities in Michigan with the most Sincere Hospitality job openings:

Infographic showing various Sincere Hospitality job openings in Michigan as of August 2026, with employment types broken down into 73% Full Time, 25% Part Time, 1% Contract, and 1% Nights. Highlights an 97% Physical, and 3% Remote job distribution.

Hospitality Service Support

Hooters

Bay City, MI • On-site

$12/hr

Part-time

Re-posted 29 days ago


Hooters rating

5.9

Company rating: 5.9 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

46th of 89 rated restaurants


Job description

The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick and efficient service and a clean and friendly atmosphere. You will have the opportunity to be cross trained in three areas of responsibility.
Performing the Host role; ultimately responsible for greeting the customer immediately when they enter Hooters. This position must possess a personal and energetic personality to welcome and seat guests ensuring their needs are accommodated. The Host recognizes and knows how to assist parties with children, large parties, businessmen/women and all other types of people that enter Hooters doors. The Host controls the flow of the restaurant through seating and to alleviate Hooters Girls from getting multiple tables at one time to ensure each guest gets an excellent service experience. The Host must be aware of new menu items and specials and be able to answer all questions about the menu. The Host may also act as the person responsible for selling Merchandise.
Performing the To-Go role; taking orders via phone, delivery service apps/tablets, online orders, and walk-in guests. This role time, and order accuracy. Additional duties of this position will include suggestive selling, ensuring order accuracy, orders packaged accurately, and receiving payment. The To-Go position must be aware of new menu items and specials and be able to answer all questions about the menu.
Performing the Staff role; maintaining cleanliness and sanitation of various areas of the restaurant to include the parking lot, Front of House, and restrooms. This role plays a significant part of the guests' perception of the atmosphere. Attention to detail of restaurant needs in all aspects of staff support responsibilities. Keeps all wait stations fully stocked and maintained. If applicable, Staff may assist in stocking and cleanliness of the Hooters bar area and performing Food Runner task. The ability to prioritize multiple tasks to ensure operations run efficiently is important. All employees will be required to embrace the Company's core values: Show You Care, Elevate the Spirit, Respect Everyone, Values Feedback, and Exceeds Expectations.
Responsibilities
  1. Guest Happiness

  • Food & Beverage Quality Assurance
  • Order Accuracy
  • Speed of Service
  • Accurate Food Presentation
  • Friendly & Attentive Customer Service

  1. Financial Management

  • Responsible Cash Handling

  1. Brand Operating Standards

  • Welcoming, Personal, & Courteous
  • Ensures Proper Sanitation and Food Handling
  • Prepared, in Uniform & Punctual for Shift
  • Cleanliness

  1. Other

  • Menu Knowledge
  • Rotation Seating
  • Aware of Events & Specials
  • Sense of Urgency
  • Store Events Spokesperson
  • Ensures Proper Sanitation and Cleanliness of Sell Windows and Wait Stations
  • Facility Maintenance and Cleanliness
  • Ensures Products are Available for FOH Employees

• Must be 17/18 years of age or older
• Customer Service Skills
• Basic Mathematical Computations Skills
• Ability to Promote Brand Integrity
• Ability to Maintain Professionalism at All Times
• Ability to Communicate Clearly
• Ability to Work Well with Others
• Ability to Multi-Task within a Fast-Paced Environment
• Ability to Adapt to Change
• Menu Knowledge
• Knowledge of Sanitation and Use of MSDS
All applicants applying for a position involved in the service of alcoholic beverages must have a valid ServSafe alcohol certification, and all applicants must have any other legally required certification prior to beginning work and in order to be eligible to work for Hooters. The applicant will not be compensated for the completion of any training required to get the required certification, and gaining such certification does not guarantee the applicant continued employment.
Hooters of America LLC. is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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