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Sideshow Jobs (NOW HIRING)

Customer Support Representative

Thousand Oaks, CA · On-site

$16.75 - $22.75/hr

  • Medical

  • Retirement

  • PTO

Sideshow is looking for a qualified support rep to join the Customer Support Team! Do you have what it takes?! You would be working on a team that has a strong understanding of Sideshow operations, a ...

Customer Support Representative

Thousand Oaks, CA

$16.75 - $22.75/hr

  • Medical

  • Retirement

  • PTO

Sideshow is looking for a qualified support rep to join the Customer Support Team! Do you have what it takes?! You would be working on a team that has a strong understanding of Sideshow operations, a ...

Sideshow is looking for a self-motivated Shipping Associate. In this role, you will be responsible for handling and managing the process of packing and shipping orders. Essential Functions: * Order ...

Solar is all we do...it's not an afterthought or a sideshow for us. Our focus, 24/7, is on installing high-quality, solar energy systems that will generate free, clean energy for years to come.

Solar is all we do...it's not an afterthought or a sideshow for us. Our focus, 24/7, is on installing high-quality, solar energy systems that will generate free, clean energy for years to come.

Solar is all we do...it's not an afterthought or a sideshow for us. Our focus, 24/7, is on installing high-quality, solar energy systems that will generate free, clean energy for years to come.

Sideshow information

What is a sideshow?

A Sideshow job typically refers to a position related to planning, managing, or performing in sideshows, which are entertainment acts often associated with carnivals, fairs, or circuses. These jobs may involve roles such as performers, organizers, stagehands, or marketing professionals. Performers might include fire breathers, sword swallowers, or acrobats, while behind-the-scenes roles focus on logistics and promotion. Sideshow jobs require creativity, showmanship, and sometimes specialized skills depending on the act.

What are the key skills and qualifications needed to thrive as a sideshow performer?

To thrive as a sideshow performer, you need specialized performance skills such as juggling, fire-eating, contortion, or stunt work, along with physical fitness and excellent stage presence. Familiarity with theatrical props, safety certifications, and in some cases, rigging or special effects equipment is often necessary. Creativity, adaptability, and strong interpersonal skills help performers engage audiences and collaborate with fellow entertainers and crew. These abilities are crucial for providing engaging live entertainment while ensuring both personal safety and audience satisfaction.

What typical challenges might I face as a sideshow performer?

As a sideshow performer, you may encounter challenges such as maintaining peak physical condition, mastering new or dangerous acts, and adapting quickly to different venues or audience demographics. The work often demands extended travel, irregular hours, and performing in a variety of environments, sometimes outdoors or in less-than-ideal conditions. Additionally, you'll need to follow strict safety protocols to prevent injury, and be comfortable regularly collaborating with stage managers, technicians, and other performers. Success in this role comes from resilience, adaptability, and a passion for captivating live audiences.

What cities are hiring for Sideshow jobs?

Cities with the most Sideshow job openings:

What states have the most Sideshow jobs?

States with the most job openings for Sideshow jobs include:

What job categories do people searching Sideshow jobs look for?

The top searched job categories for Sideshow jobs are:

Infographic showing various Sideshow job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Temporary. Highlights an 100% Physical job distribution.

Customer Support Representative

Sideshow

Thousand Oaks, CA • On-site

$16.75 - $22.75/hr

Other

Medical, Retirement, PTO

Posted 22 days ago


Job description

Sideshow is looking for a qualified support rep to join the Customer Support Team! Do you have what it takes?! You would be working on a team that has a strong understanding of Sideshow operations, a hunger for improvement - both operationally and personally, and most importantly, has a passion for pop-culture! The qualified candidate is always willing to help their team, and continuously raise the quality bar for our collectors, delivering the highest level of satisfaction and support. They can handle multiple tasks, troubleshoot tricky shipping / delivery delays, navigate order / production situations and keep a calm, cool demeanor when dealing with a tough refund / returns transaction.
Typical Day at Sideshow HQ...
  • Help a VIP collector pre-order a Life Size Iron Man, or Boba Fett, or both!
  • Provide a positive experience for a collector by interacting via phone, live chat, or e-mail.
  • Help a customer update their account info via phone to keep their order on track.
  • Reply to an email from a 1st time customer who has lots of questions about how to 'pose' their piece.
  • Tuesday or Thursday? Your day may include Chiropractic care at our in-office wellness center.
Desired Skills:
  • Open availability. There are seasonal overtime opportunities during peak windows.
  • Support Phone, Email and Chat experience is a pretty big plus, but we want to hear your story.
  • Able to relay detailed information about our ordering process in an easy, straight-forward manner.
  • Share order/processing feedback with detail and precision with teammates and other key stakeholders.
  • Consistently strives to meet team-wide performance goals of satisfaction and knowledge sharing.
  • Thinks outside of the box to find creative solutions for internal (order/processing) systems.
  • Multitasker that is calm under pressure and can patiently navigate ambiguous order situations.
  • Able to handle tough conversations with customers and efficiently de-escalate calls and chats.
  • Critical thinker with excellent written and verbal cross communication skills is a BIG plus.
  • Knowledge of Smartsheet , CRM Tools, PM Software, and ERP / Management software.
  • High level of efficiency with Windows OS, MS Office and all standard levers and knobs on a PC.
Bonus Skills!
  • Business-to-customer support experience with an online retailer.
  • Pop Culture, Studio or Start Up experience will catch our eye.
  • HelpScout, iAdvize, Zopim, Twilio or any other similar CRM / support software.
  • Experience with MAS500 or similar SAGE/ERP software.
  • Proven analytical and quantitative skills will sweeten the deal.
Additional Details
  • Full time position with benefits. (PTO, Medical, 401k, Profit Sharing Plan)
  • Free daily lunch, events and much more!
  • Job is based at our headquarters in Thousand Oaks.
  • Qualified applicants will undergo 10-year background, credit and security check.
  • Relocation assistance is not available for this particular role.