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What are the key skills and qualifications needed to thrive as a Shortage Control Associate, and why are they important?

To thrive as a Shortage Control Associate, you need strong analytical skills, attention to detail, and a high school diploma or equivalent. Familiarity with inventory management systems, point-of-sale (POS) software, and loss prevention tools is typically required. Excellent communication, integrity, and problem-solving abilities are crucial soft skills for this role. These competencies help prevent inventory loss, ensure accurate stock levels, and support smooth retail operations.

How does a Shortage Control Associate typically collaborate with other store departments to reduce inventory shrinkage?

A Shortage Control Associate works closely with various store departments, including sales, security, and receiving, to identify potential sources of inventory loss and implement preventive measures. They often coordinate with department managers to conduct audits, review inventory records, and ensure compliance with loss prevention policies. Regular communication and teamwork are crucial, as the associate may need to train staff on best practices and respond quickly to discrepancies or security concerns. This collaborative approach helps create a culture of accountability and reduces overall inventory shrinkage.

What are Shortage Control Associates?

Shortage Control Associates are retail employees responsible for reducing inventory loss due to theft, fraud, and operational errors. They monitor store activities, conduct audits, and implement loss prevention strategies to protect company assets. Their role often involves collaborating with store management and security teams to identify risks and ensure compliance with policies. By minimizing shrinkage, they help improve the store’s profitability and maintain a safe shopping environment.

What is the difference between Shortage Control Associate vs Inventory Control Clerk?

AspectShortage Control AssociateInventory Control Clerk
CredentialsHigh school diploma; familiarity with inventory systemsHigh school diploma; basic inventory knowledge
Work EnvironmentWarehouses, distribution centersOffice, warehouse settings
Industry UsageLogistics, supply chainRetail, manufacturing
Job FocusMonitoring shortages, preventing stockoutsTracking inventory levels, data entry

The Shortage Control Associate primarily focuses on monitoring and preventing stock shortages in warehouses or distribution centers, ensuring supply chain efficiency. In contrast, the Inventory Control Clerk manages inventory records, performs data entry, and maintains stock accuracy. While both roles involve inventory management, the Shortage Control Associate emphasizes shortage prevention, making it more specialized in supply chain continuity.

What are popular job titles related to Shortage Control Associate jobs in Ohio? For Shortage Control Associate jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Shortage Control Associate jobs in Ohio look for? The top searched job categories for Shortage Control Associate jobs in Ohio are:
What cities in Ohio are hiring for Shortage Control Associate jobs? Cities in Ohio with the most Shortage Control Associate job openings:
Shortage Control Associate jobs near you
Shortage Control Lead - Full-Time

Shortage Control Lead - Full-Time

Burlington Stores

Huber Heights, OH • On-site

$13.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Burlington rating

4.4

Company rating: 4.4 out of 10

Based on 907 frontline employees who took The Breakroom Quiz

19th of 21 rated department stores

Job description

If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Shortage Control Lead !
As a Shortage Control Lead you will be responsible for mitigating theft and fraud in high shortage areas of the store while promoting a safe and secure store environment. You will engage with our customers and associates in a manner consistent with our company core values by providing a strong and energetic greeting with eye contact and a smile.
The Shortage Control Lead will be a valuable partner to store and field leadership by assisting in the training and development of the Shortage Control Associates, identifying and reporting theft incidents, and driving shortage education and awareness to all associates. Your confidence, positive attitude, command presence, and expertise in store shortage reduction programs will positively influence behaviors and reduce theft and fraud.
Responsibilities:
  • Provide an effective deterrent to dishonest behaviors throughout the store by demonstrating a command presence through role modeling impression of control, following dress code in the company issued vest and earpiece, demonstrating a positive demeanor, strong posture, and an energetic greeting
  • Maintain a safe and secure store for our customers and associates with a strong attention to detail, ability to multi-task, strong communication, and aligned partnership with store leadership
  • Enthusiastically engage with every customer and associate in areas of the store with highest risk for shortage. These interactions are positive, respectful, and promote a strong impression of control and best in class customer service
  • Display a strong working knowledge of top shortage areas and support programs designed to identify and reduce theft
  • Gather and document indicators of external theft and share with store and field leaders. Network with local law enforcement as directed and support evidence gathering to address large scale or organized retail crime or repeat theft incidents
  • Support store manager by providing internal controls and operational oversight including conducting associate package/bag, monitoring point of sale transactions, conducting store audits, and promoting Asset Protection programs
  • Provide leadership with onboarding and ongoing support of associate training in shortage reduction programs and processes
  • Assist store leadership in the preparation and execution of the semi-annual inventory process and developing action plans to reduce shortage
  • Role-model behaviors that demonstrate that safety is a top priority
  • Is highly disciplined in managing stressful situations and address unsafe practices at every opportunity

Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required.
If you...
... are excited to deliver great values to customers every day;
... take a sense of pride and ownership in helping drive positive results for a team;
... are committed to treating colleagues and customers with respect;
... believe in the power of diversity and inclusion;
... want to participate in initiatives that positively impact the world around you;
Come join our team. You're going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental, and vision coverage including life and disability insurance. Full Time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Base Pay: $13.50 per hour - $13.50 per hour
Location 01137 - Huber Heights
Posting Number P1-1075634-4
Address 5545 Executive Blvd
Zip Code 45424
Position Type Regular Full-Time
Career Site Category Store Associate
Position Category Retail Store
Base Pay $13.50 - $13.50 per hour

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About Burlington

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At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US

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