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Shoreside Jobs in Florida (NOW HIRING)

Operations Performance Analyst

Miami, FL ยท On-site

$83K - $115K/yr

Required Skills: * 3+ Years of experience in hotel operation, or Rooms Division management preferably withing cruise line industry (shipboard or shoreside) * 3+ Years of experience with data analysis ...

Implement new and/or revised international shoreside, shipboard and private destinations benefits programs and assist with notifying employees of changes. * Maintain the repository of all ...

The Data Center Infrastructure Engineer Architect will also play a critical role in efforts related to the growth, design, and engineering of RCL's IT facilities both shoreside and shipboard. This ...

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Shoreside information

See Florida salary details

$23.9K

$123.4K

$260.4K

How much do shoreside jobs pay per year?

As of Jul 27, 2026, the average yearly pay for shoreside in Florida is $123,379.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,800.00 and $184,200.00 per year, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Shoreside jobs that can pay around $4,000 a week without requiring a degree typically include roles such as experienced offshore crew members, specialized maritime technicians, or high-level supervisory positions in the shipping industry. These roles often demand extensive experience, technical skills, or certifications, and may involve long hours or offshore work environments.

What is a shoreside job?

A shoreside job involves working on land in roles related to maritime operations, such as port management, logistics, customer service, or administrative tasks. These positions often require knowledge of shipping procedures, safety protocols, and may involve working regular hours in port or terminal facilities.

How can I make 2000 a week working from home?

Shoreside roles often involve customer service, technical support, or administrative tasks that can be performed remotely. To earn $2000 weekly, you typically need to work full-time hours, possess relevant skills, and may require certifications or experience in the field. High-paying remote positions may also involve specialized knowledge or advanced training.

What are the typical daily responsibilities of someone in a Shoreside position supporting maritime operations?

In a Shoreside role, your daily duties may include coordinating cargo movements, communicating with vessel crews and logistics providers, and managing necessary documentation for shipping and receiving goods. You may also be responsible for monitoring port schedules, ensuring regulatory compliance, and addressing unforeseen operational challenges as they arise. Collaboration with port authorities, customs, and internal teams is common, making adaptability and clear communication essential. This role often requires juggling multiple priorities to keep workflows smooth and efficient in a dynamic environment.

What is a Shoreside job?

A Shoreside job refers to any land-based position supporting maritime operations, typically in industries such as cruise lines, shipping, logistics, and port management. These roles can range from administrative, technical, and customer service positions to high-level management overseeing fleet operations, safety, and compliance. Shoreside employees play a vital role in ensuring the smooth functioning of maritime businesses without being stationed onboard vessels.

How can I become a longshoreman?

To become a longshoreman, you typically need to complete an apprenticeship or training program, which includes on-the-job experience and safety certifications. Many ports require applicants to pass physical tests and background checks, and union membership can be beneficial for employment opportunities.

What are the key skills and qualifications needed to thrive in the Shoreside position, and why are they important?

To excel in a Shoreside position, you generally need strong organizational skills, attention to detail, and an understanding of maritime operations or port logistics, often supported by experience or training in shipping or supply chain management. Familiarity with port management software, cargo tracking systems, and relevant safety certifications such as OSHA or IMDG is often required. Strong communication, adaptability, and problem-solving abilities are vital soft skills for success in this environment. These skills ensure the smooth coordination of port activities, compliance with regulations, and efficient support of vessel operations.

What are the most commonly searched types of Shoreside jobs in Florida? The most popular types of Shoreside jobs in Florida are:
What are popular job titles related to Shoreside jobs in Florida? For Shoreside jobs in Florida, the most frequently searched job titles are:
What cities in Florida are hiring for Shoreside jobs? Cities in Florida with the most Shoreside job openings:
Infographic showing various Shoreside job openings in Florida as of July 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% In-person job distribution, with an average salary of $123,379 per year, or $59.3 per hour.
Dir Lux Shipboard Shore Ex & Operations

Dir Lux Shipboard Shore Ex & Operations

Norwegian Cruise Line Holdings Ltd

Miami, FL โ€ข On-site

Full-time

Posted 21 days ago


Job description

GROW YOUR CAREER WITH US
At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we're continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!
APPLY ONLINE
If you're interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered.

BASIC PURPOSE:

This role serves as the critical link between shipboard Destination Services teams and our shoreside regional product teams for The Luxury Group, Oceania Cruises and Regent Seven Seas Cruises. The role is accountable for onboard commercial performance, operational execution, and shipboard team leadership, while ensuring that real-time shipboard insights, guest feedback, and operator performance observations are systematically fed back into shoreside product strategy and decision-making. This allows us to refine products, elevate quality, and improve alignment between what is sold, what is delivered, and what guests experience.

This position ensures that onboard sales are maximized, guest experiences are delivered flawlessly, and product standards are consistently upheld across every voyage. A key objective of this role is to measurably increase guest satisfaction scores related to destination experiences as well as our onboard Destination Services teams, ensuring experiences delivered ashore consistently meet the same luxury standard as the onboard product.

POSITION RESPONSIBILITIES:

Shipboard-Shoreside Integration & Strategic Insight

  • Act as the primary conduit between The Luxury Group's shipboard Destination Services teams and shoreside regional product teams and leadership, ensuring consistent alignment, transparency, and executional clarity
  • Translate onboard guest feedback, operational learnings, and sales performance into structured, actionable insights for shoreside product teams and leadership
  • Provide regular, data-backed feedback on tour quality, operator performance, and guest sentiment to support product refinement and strategic decision-making
  • Support shoreside product leaders during new product development, testing, and rollout. This can extend beyond The Luxury Group to product for all NCLH brands
  • Conduct product knowledge training for global shoreside teams, including visiting regional offices (Southampton/Germany etc.) at least once a year

Onboard Revenue & Commercial Performance

  • Drive onboard destination revenue performance and guest satisfaction scores across The Luxury Group
  • Partner closely with shipboard leadership to optimize sales approaches, onboard storytelling, and guest engagement
  • Design, implement, and continuously refine commission and incentive structures that motivate shipboard teams while aligning with brand and financial objectives and meeting key KPIs
  • Identify new onboard sales techniques and revenue opportunities informed by guest behavior and voyage-level performance

Shipboard Team Leadership & Fleet Oversight

  • Lead, mentor, and oversee onboard Destination Services teams and Fleet Managers for The Luxury Group, assigning priorities and driving consistent execution across the fleet
  • Foster a culture of high performance, accountability, and guest-centricity onboard
  • Ensure comprehensive training frameworks are in place, including product knowledge, delivery skills, luxury service standards, and brand alignment
  • Support talent development, succession planning, and engagement across shipboard teams

Operational Execution & Guest Experience Excellence

  • Ensure flawless end-to-end operational execution of all shore excursions and destination experiences on each voyage
  • Serve as the primary liaison with shipboard operations to ensure smooth delivery from booking through return to ship
  • Proactively identify and resolve operational risks, service failures, and guest recovery needs, maintaining luxury service standards and ensuring guest satisfaction remains high
  • Ensure shoreside product intent is accurately represented and executed onboard
  • Drive improvements in guest satisfaction metrics related to destination experiences and onboard Destination Services teams. Partner with shipboard leadership to ensure consistent luxury service behaviors before, during, and after ashore experiences

Product Quality Assurance & Operator Feedback

  • Conduct ship, port, and operator visits to evaluate product delivery against contracted standards and brand expectations- this can extend beyond The Luxury Group to all NCLH brands as needed
  • Perform spot checks and audits to validate that experiences delivered ashore meet quality expectations
  • Provide direct feedback and coaching to ground operators in partnership with regional shoreside product teams
  • Escalate quality risks, misalignment, or recurring issues with clear recommendations and supporting evidence

Strategic Partnership & Business Planning

  • Serve as a key advisor to the VP Shore Excursions, EMEA & APAC
  • Support the development of business cases for capital expenditures and significant operational or commercial changes
  • Ensure alignment between onboard execution, shoreside strategy, and overall organizational objectives
  • Conduct market and competitive research focused on touring trends, guest expectations, and luxury experience standards
  • Perform other job-related tasks as needed.

KNOWLEDGE AND EXPERIENCE:

Education:

Required: Bachelor's degree or equivalent experience in fields such as Destination Manager, Hospitality Management, or a closely related discipline.

Experience:

A minimum of 10 years of shipboard leadership experience is essential, with a specific focus on revenue operations and training.

This experience should be within the hospitality, cruise, or travel industry.

Shipboard Leadership: Demonstrated leadership experience in a shipboard environment.

Training Development and Delivery: Proficient in creating and conducting training modules for frontline staff.

Language Proficiency: Fluency in multiple languages (English + 2) is highly desirable for training shipboard staff.

Business Plan Design and Implementation: Skilled in crafting and executing business plans and growth strategies within complex organizations.

Proven Leadership Abilities: A strong track record of managing high-performance teams and achieving tangible results.

Strategic and Business Acumen: Exceptional strategic thinking skills, with a focus on developing and implementing innovative guest commerce strategies.

Analytical Expertise: Analytical mindset, adept in data analysis and making decisions based on key performance indicators (KPIs).

Communication and Interpersonal Skills: Outstanding ability to communicate and collaborate effectively with cross-functional teams and build strong partnerships with vendors and stakeholders.

Financial Analysis Skills: High-level proficiency in analyzing financial statements.

Project Management: Capability to manage multiple projects concurrently.

Organizational Skills: Strong organizational abilities, particularly in coordinating action plans and executing strategies.

ABOUT NCLH
Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.
LEARN MORE ABOUT OUR COMPANY:
At a Glance
Brand Overview
Norwegian Cruise Line
Oceania Cruises
Regent Seven Seas Cruises

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EQUAL OPPORTUNITY EMPLOYER
It is Norwegian Cruise Line Holding's policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.