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Shopping Assistant Jobs in Indiana (NOW HIRING)

LGA Retail, Inc.

Assistant Store Manager

Mishawaka, IN · On-site

ASSISTANT STORE MANAGER - Full-Time We are looking for full-time Assistant Store Managers who are ... Creating and maintaining a warm, inviting, easy-to-navigate shopping environment. * Building and ...

pOpshelf

ASSISTANT TEAM LEADER - pOpshelf

Warsaw, IN · On-site

$15.50 - $18.75/hr

Overview pOpshelf's seeks to provide Fun Finds for Less through a fun and stress-free shopping ... The Assistant Team Leader helps maintain a clean, well-organized store while assisting the Store ...

pOpshelf

ASSISTANT TEAM LEADER - pOpshelf

Warsaw, IN

$15.50 - $18.75/hr

Overview pOpshelf's seeks to provide Fun Finds for Less through a fun and stress-free shopping ... The Assistant Team Leader helps maintain a clean, well-organized store while assisting the Store ...

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All JobsShopping JobsShopping Assistant JobsShopping Assistant Jobs in Indiana

Shopping Assistant information

See Indiana salary details

$4

$16

$52

How much do shopping assistant jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for shopping assistant in Indiana is $16.62, according to ZipRecruiter salary data. Most workers in this role earn between $11.27 and $16.90 per hour, depending on experience, location, and employer.

What is the difference between Shopping Assistant vs Customer Service Representative?

AspectShopping AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require retail or sales experienceHigh school diploma; customer service or communication skills training
Work EnvironmentRetail stores, online shopping platforms, mallsCall centers, retail stores, online support channels
Employer & Industry UsageRetail, e-commerce, shopping centersVarious industries including retail, telecom, banking
Common Search & Comparison IntentUnderstanding shopping assistance roles, retail jobsCustomer support roles, client interaction jobs

Shopping Assistants focus on helping customers find products, providing recommendations, and facilitating purchases in retail or online environments. Customer Service Representatives handle inquiries, resolve issues, and support clients across various industries. While both roles involve customer interaction, Shopping Assistants are more product-focused, whereas Customer Service Representatives emphasize support and problem-solving.

What are some common challenges faced by shopping assistants when helping multiple customers simultaneously?

Shopping Assistants often encounter the challenge of balancing the needs of several customers at once, especially during peak hours. This requires strong multitasking skills, the ability to prioritize urgent requests, and maintaining a friendly, attentive demeanor even under pressure. Effective communication and teamwork with colleagues are essential to ensure customers receive prompt and accurate assistance. Adapting quickly to changing customer demands and staying organized can help Shopping Assistants manage these situations successfully.

What are the key skills and qualifications needed to thrive as a shopping assistant, and why are they important?

To thrive as a Shopping Assistant, you need strong customer service abilities, product knowledge, and basic math skills, often supported by a high school diploma. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment platforms is typically required. Excellent communication, active listening, and a friendly demeanor are soft skills that help Shopping Assistants excel with customers. These skills and qualities are crucial for delivering positive shopping experiences, driving sales, and ensuring efficient store operations.

What is a shopping assistant?

Shopping Assistants are professionals who help customers find and purchase products, either in retail stores or online. They provide personalized recommendations, answer questions about products, and may assist with returns or exchanges. Their goal is to ensure a positive shopping experience by offering support and guidance throughout the buying process. Shopping Assistants often have strong customer service skills and in-depth knowledge of the store’s inventory.

What are the most commonly searched types of Shopping jobs in Indiana?

The most popular types of Shopping jobs in Indiana are:

Shopping Assistant jobs near you
Infographic showing various Shopping Assistant job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $34,569 per year, or $16.6 per hour.

Assistant Manager - Town Square Shopping Center

Old Navy

Schererville, IN

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About the role

As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.

What you'll do
  • Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
  • Recruit, hire and develop highly productive Brand Associate and Expert teams.
  • Own assigned area of responsibility.
  • Implement action plans to maximize efficiencies and productivity.
  • Perform Service Leader duties.
  • Ensure consistent execution of standard operating procedures.
  • Represent the brand and understand the competition and retail landscape.
  • Promote community involvement.
  • Leverage omni-channel to deliver a frictionless customer experience.
  • Ensure all compliance standards are met.
Who you are
  • A current or former retail employee with 1-3 years of retail management experience.
  • A high school graduate or equivalent.
  • A good communicator with the ability to effectively interact with customers and your team to meet goals.
  • Passionate about retail and thrive in a fastpaced environment.
  • Driven by metrics to deliver results to meet business goals.
  • Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
  • Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
  • Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
  • Ability to travel as required.
Benefits at Old Navy
  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

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