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Shopping Assistant Jobs in California (NOW HIRING)

In-Home Caregiver

Chico, CA · On-site

$17 - $21/wk

This can include personal care assistance, preparing of meals, assist with grocery and personal shopping, assist with personal care, running errands, and performing light housekeeping. Partners In ...

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Showing results 1-20

Shopping Assistant information

See California salary details

$5

$17

$54

How much do shopping assistant jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for shopping assistant in California is $17.36, according to ZipRecruiter salary data. Most workers in this role earn between $11.77 and $17.65 per hour, depending on experience, location, and employer.

What is a shopping assistant?

Shopping Assistants are professionals who help customers find and purchase products, either in retail stores or online. They provide personalized recommendations, answer questions about products, and may assist with returns or exchanges. Their goal is to ensure a positive shopping experience by offering support and guidance throughout the buying process. Shopping Assistants often have strong customer service skills and in-depth knowledge of the store’s inventory.

What are the key skills and qualifications needed to thrive as a shopping assistant, and why are they important?

To thrive as a Shopping Assistant, you need strong customer service abilities, product knowledge, and basic math skills, often supported by a high school diploma. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment platforms is typically required. Excellent communication, active listening, and a friendly demeanor are soft skills that help Shopping Assistants excel with customers. These skills and qualities are crucial for delivering positive shopping experiences, driving sales, and ensuring efficient store operations.

What are some common challenges faced by shopping assistants when helping multiple customers simultaneously?

Shopping Assistants often encounter the challenge of balancing the needs of several customers at once, especially during peak hours. This requires strong multitasking skills, the ability to prioritize urgent requests, and maintaining a friendly, attentive demeanor even under pressure. Effective communication and teamwork with colleagues are essential to ensure customers receive prompt and accurate assistance. Adapting quickly to changing customer demands and staying organized can help Shopping Assistants manage these situations successfully.

What is the difference between Shopping Assistant vs Customer Service Representative?

AspectShopping AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require retail or sales experienceHigh school diploma; customer service or communication skills training
Work EnvironmentRetail stores, online shopping platforms, mallsCall centers, retail stores, online support channels
Employer & Industry UsageRetail, e-commerce, shopping centersVarious industries including retail, telecom, banking
Common Search & Comparison IntentUnderstanding shopping assistance roles, retail jobsCustomer support roles, client interaction jobs

Shopping Assistants focus on helping customers find products, providing recommendations, and facilitating purchases in retail or online environments. Customer Service Representatives handle inquiries, resolve issues, and support clients across various industries. While both roles involve customer interaction, Shopping Assistants are more product-focused, whereas Customer Service Representatives emphasize support and problem-solving.

What are the most commonly searched types of Shopping jobs in California?

The most popular types of Shopping jobs in California are:

What cities in California are hiring for Shopping Assistant jobs?

Cities in California with the most Shopping Assistant job openings:

Infographic showing various Shopping Assistant job openings in California as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $36,111 per year, or $17.4 per hour.

Senior Applied Science Manager, Alexa for Shopping (Rufus)

Amazon

Palo Alto, CA • On-site

Full-time

Posted 6 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,157 frontline employees who took The Breakroom Quiz

5th of 39 rated national retailers


Job description

Alexa for Shopping (Rufus) is Amazon's new AI-powered shopping assistant that combines the capabilities of Rufus and Alexa+ to provide a more personalized and intelligent shopping experience. We are building the future of AI-powered commerce, where every customer interaction is conversational, personalized, and proactive.
We are searching for pioneers who are passionate about technology, innovation, and customer experience, and are ready to make a lasting impact on the industry. In this role, you will be managing a team working on Large Language Model (LLM) and/or Vision-Language Model (VLM) post-training and alignment for new shopping experiences

You will set the roadmap and vision for science investments across multiple new customer experiences and to optimize existing experiences to deliver the most helpful, accurate, and fastest AI shopping assistant in the industry
You'll be working with talented scientists, engineers, and product managers to innovate on behalf of our customers. If you're fired up about being part of a dynamic, driven team, then this is your moment to join us on this exciting journey!


What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Amazon logo

About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US