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Shopify Remote Job Jobs (NOW HIRING)

Customer Success Manager This is a remote position. Our client is looking for a Customer Success ... Proven experience in ecommerce environments, ideally across platforms such as Shopify, Amazon, or ...

Own the P&Ls for Shopify and TikTok Shop, aiming for $20M+ in combined revenue. * Growth Engine ... You are comfortable leading a remote team with clear cadences and accountability. * You value ...

Own the P&Ls for Shopify and TikTok Shop, aiming for $20M+ in combined revenue. * Growth Engine ... You are comfortable leading a remote team with clear cadences and accountability. * You value ...

Own the P&Ls for Shopify and TikTok Shop, aiming for $20M+ in combined revenue. * Growth Engine ... You are comfortable leading a remote team with clear cadences and accountability. * You value ...

Own the P&Ls for Shopify and TikTok Shop, aiming for $20M+ in combined revenue. * Growth Engine ... You are comfortable leading a remote team with clear cadences and accountability. * You value ...

Own the P&Ls for Shopify and TikTok Shop, aiming for $20M+ in combined revenue. * Growth Engine ... You are comfortable leading a remote team with clear cadences and accountability. * You value ...

Own the P&Ls for Shopify and TikTok Shop, aiming for $20M+ in combined revenue. * Growth Engine ... You are comfortable leading a remote team with clear cadences and accountability. * You value ...

Web Development (WordPress, Full Stack, PHP, Shopify, Javascript, etc. etc.) * Amazon PPC, FBA, and Amazon Virtual Assistants freelancers * ECommerce freelancers * Graphic Design freelancers * UX/UI ...

The ideal candidate will own the Shopify storefront end-to-end, overseeing both the front-end ... Remote * Growth...growth and some more growth! Powered by JazzHR ZAbnEY5mDh

Remote Customer Service Representative

$16.50 - $22.25/hr

We sell through many channels including Amazon, Shopify & Walmart. At Dalstrong we're hiring for an all-star REMOTE Customer Service Specialist to join our remote team! Whether you're a hobbyist or a ...

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Shopify Remote Job information

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How much do shopify remote job jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for shopify remote job in the United States is $29.94, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.04 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Shopify Job jobs? The most popular types of Shopify Job jobs are:

Head of Customer Success - Remote/Worldwide

Pro Coffee Gear

Remote

Other

Posted 14 days ago


Job description

Head of Customer Success - Remote/Worldwide

Pro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry. We are seeking an experienced and proactive Head of Customer Success to lead and evolve our global customer experience function. This strategic role is essential to driving satisfaction, loyalty, and operational excellence throughout the customer journey.

Customer Success Leadership
  • Own the end-to-end customer experience and define scalable customer success strategies to support growth.
  • Establish and track KPIs, processes, and team goals aligned with business objectives.
  • Build, manage, and mentor a high-performing customer success team, including support, aftersales, and service coordination.
Sales Enablement & Channel Coordination
  • Enable the consultative sales process through client communications across email, SMS, and social platforms.
  • Oversee accurate and timely quote and invoice creation using Shopify, QuickBooks, and other tools.
  • Support third-party and social commerce sales channels in coordination with marketing and sales teams.
Post-Sales Operations & Aftersales Support
  • Manage client onboarding and equipment setup, coordinating installations with technical service partners.
  • Respond to customer inquiries regarding product use, service needs, and ongoing support.
  • Facilitate additional orders of accessories, filters, or parts, including sourcing specialty items not listed online.
Shipping, Damage, and Returns Management
  • Lead customer communications related to logistics, damages, and return claims.
  • Work with logistics teams to ensure fast, clear resolutions and optimize related processes.
Process Improvement
  • Monitor recurring operational pain points and identify opportunities for automation or process streamlining.
  • Collaborate cross-functionally to implement improvements that enhance internal efficiency and client experience.
Qualifications
  • Minimum 5 years of experience in a client-facing operations or customer success role, with at least 2 years in a leadership capacity.
  • Background in e-commerce operations; Shopify and QuickBooks experience strongly preferred.
  • Outstanding written and verbal communication skills.
  • Strong analytical and problem-solving skills with attention to detail.
  • Familiarity with professional coffee equipment or the specialty coffee industry is a significant advantage.
What We Offer
  • A remote-first, globally distributed team and flexible work environment.
  • The opportunity to lead a high-impact function within a fast-growing brand.
  • A collaborative, passionate culture driven by innovation and a love for coffee.

Important: All applicants must submit their CV in English. Submissions in other languages will not be considered.