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Shopify In Jobs in Chicago, IL (NOW HIRING)

Griffith, IN (On-site) Starting Pay: $24/hour Loopy Cases is a family-founded, direct-to-consumer e ... Experience with Google Workspace and customer support platforms such as Shopify, Gorgias ...

Griffith, IN (On-site) Starting Pay: $24/hour Loopy Cases is a family-founded, direct-to-consumer e ... Experience with Google Workspace and customer support platforms such as Shopify, Gorgias ...

Customer Support Lead Griffith, IN (On-site) Loopy Cases is a family-founded, direct-to-consumer e ... Experience with Google Workspace and customer support platforms such as Shopify, Gorgias ...

Griffith, IN (On-site) Starting Pay: $24/hour Loopy Cases is a family-founded, direct-to-consumer e ... Experience with Google Workspace and customer support platforms such as Shopify, Gorgias ...

Griffith, IN (On-site) Starting Pay: $24/hour Loopy Cases is a family-founded, direct-to-consumer e ... Experience with Google Workspace and customer support platforms such as Shopify, Gorgias ...

Multi CPQ Solution Architect

Naperville, IL · On-site

$63 - $83/hr

We are seeking an experienced CPQ Solution Architect with deep expertise in Configure, Price, Quote ... Shopify, Adobe Commerce, BigCommerce) Product Information Management (PIM) Product Lifecycle ...

The ideal candidate should have strong verbal and written communication as everyone in our ... Experience with a variety of Content Management Systems (WordPress, Shopify, Craft, etc.) and other ...

Solution Architect

Chicago, IL · On-site

$135K - $165K/yr

In this role, you will lead the technical design and architecture of CMS-based web solutions across platforms such as Drupal, WordPress, Shopify, and others. You will be responsible for developing ...

The ideal candidate should have strong verbal and written communication as everyone in our ... Experience with a variety of Content Management Systems (WordPress, Shopify, Craft, etc.) and other ...

Solution Architect

Chicago, IL · On-site

$135K - $165K/yr

In this role, you will lead the technical design and architecture of CMS-based web solutions across platforms such as Drupal, WordPress, Shopify, and others. You will be responsible for developing ...

A typical week includes two or three live demos in your sandbox, one webinar or partner event ... Shopify Plus, BigCommerce, Adobe Commerce (Magento), Salesforce Commerce Cloud, commercetools, SAP ...

Ability to multi-task in a fast-paced environment. * Ability to work a flexible schedule including holidays and weekends. * Technological competency and computer literacy; experience with Shopify ...

Ability to multi-task in a fast-paced environment. * Ability to work a flexible schedule including holidays and weekends. * Technological competency and computer literacy; experience with Shopify and ...

Sr Cloud Architect

Chicago, IL · On-site

$90K - $130K/yr

... quality in various projects, including digital identity innovations, website optimizations, Shopify Plus migrations, and AI advancements across sectors like retail and healthcare. With notable ...

... Shopify / e-commerce experience preferred. ● Strong attention to detail and time management skills. ● Self-starter who thrives in a fast-paced environment. ● Proactive, organized, and able to ...

Sr Cloud Architect

Chicago, IL · On-site

$90K - $130K/yr

... quality in various projects, including digital identity innovations, website optimizations, Shopify Plus migrations, and AI advancements across sectors like retail and healthcare. With notable ...

Showing results 41-60

Shopify In information

See Chicago, IL salary details

$17

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$62

How much do shopify in jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for shopify in in Chicago, IL is $30.84, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $24.76 per hour, depending on experience, location, and employer.

What is the difference between Shopify In vs Shopify Developer?

AspectShopify InShopify Developer
Required CredentialsBasic Shopify knowledge, e-commerce familiarityProficiency in Liquid, HTML, CSS, JavaScript, and app integrations
Work EnvironmentRetail stores, online stores, e-commerce teamsWeb development agencies, freelance projects, e-commerce companies
Employer & Industry UsageRetailers, small to medium-sized businessesTech firms, agencies, freelance clients
Common Search & ComparisonYesYes

Shopify In roles typically focus on managing and optimizing Shopify stores with basic platform knowledge, often within retail environments. Shopify Developers, however, require technical skills to customize and develop store functionalities. While both roles work within the e-commerce industry, their skill sets and responsibilities differ significantly.

What job categories do people searching Shopify In jobs in Chicago, IL look for?

The top searched job categories for Shopify In jobs in Chicago, IL are:

Customer Support Lead

Loopy Cases

Griffith, IN • On-site

$24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago


Job description

Location: Griffith, IN (On-site)
Starting Pay: $24/hour
Loopy Cases is a family-founded, direct-to-consumer eCommerce phone accessory brand built on creating products people love and experiences they remember. As we continue to grow, we're looking for a Customer Support Lead to coach our support team to ensure every customer interaction reflects the care and quality our brand was built on.
As our Customer Support Lead, you'll be responsible for the day-to-day leadership of a team of Customer Support Representatives, ensuring customers receive timely, high-quality support while helping your team grow professionally. You'll serve as the first line of leadership for the department, balancing people leadership, ticket management, coaching, and operational execution.
This role is ideal for someone who enjoys developing others, solving complex customer issues, and creating an environment where accountability, collaboration, and continuous improvement are part of everyday work.
What You'll Do
  • Lead, coach, and support a team of Customer Support Representatives through regular one-on-ones and ongoing feedback.
  • Monitor ticket queues and team performance to ensure customer inquiries are handled efficiently and within department response goals.
  • Resolve escalated customer issues with professionalism, empathy, and sound judgment.
  • Conduct performance evaluations and partner with management on coaching and disciplinary processes when needed.
  • Assist with training and onboarding in the absence of the department trainer.
  • Support the implementation of new processes and operational improvements.
  • Collaborate with the Customer Support Manager and Director to help the department succeed.
  • Take on additional projects and responsibilities as needed.

What You'll Bring
  • 2+ years of experience leading or supervising a team and 3+ years of customer support experience, preferably in an eCommerce environment.
  • Strong written and verbal communication skills.
  • Excellent customer service and de-escalation abilities.
  • Proven leadership, coaching, and people management skills.
  • Strong attention to detail and problem-solving abilities.
  • Experience with Google Workspace and customer support platforms such as Shopify, Gorgias, ShipStation, AfterShip Returns, and Agorapulse (or similar).
  • A willingness to learn, accept feedback, and continuously improve.
  • Full-time on-site availability (40 hours per week).

Why You'll Love It Here
  • End-of-year performance-based bonus
  • 401(k) option with a dollar-for-dollar match of up to 4% of yearly earnings, fully vested immediately
  • 12 days PTO
  • Optional health, dental, and vision insurance
  • Bicycle Benefit, 50% paid by Loopy with the purchase of a helmet up to $750 once per year
  • Wellness Benefit, 50% paid by Loopy on all sports and wellness equipment up to $200 once per year

Ready to Apply?
If you're excited about leading people, solving problems, and creating exceptional customer experiences, we'd love to hear from you. Apply today and help us continue delivering the outstanding support our customers have come to expect!