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Shopify Assistant Jobs in Illinois (NOW HIRING)

Petite Plume

Customer Operations Coordinator

Chicago, IL · On-site

$17 - $18/hr

... Shopify, Route) * Collaborate with internal teams (e.g., fulfillment, finance, operations, and e-commerce) to create tailored solutions and information for customers needs * Assist with recommending ...

CourtAvenue

Coordinator, Paid Media

Chicago, IL

... Shopify / e-commerce experience preferred. ● Strong attention to detail and time management ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Rivian

MES Project Manager

Normal, IL · On-site

Responsibilities Project Planning & Execution Deployment Support: Assist in developing and ... for Shopify or site-specific initiatives, ensuring role expectations and processes are well ...

Rivian

MES Project Manager

Normal, IL · On-site

Responsibilities Project Planning & Execution • Deployment Support: Assist in developing and ... for Shopify or site-specific initiatives, ensuring role expectations and processes are well ...

Socket.dev

MES Project Manager

Normal, IL · On-site

$71 - $89/hr

Deployment Support: Assist in developing and maintaining detailed project plans for MES rollouts ... for Shopify or site-specific initiatives, ensuring role expectations and processes are well ...

New

GOLD EAGLE ENTERPRISE

PAID MEDIA SPECIALIST

Chicago, IL · On-site

$75K - $85K/yr

... * Assist in planning and coordinating content creation efforts, including photo and video shoots ... Experience working with eCommerce platforms such as Shopify, Amazon Vendor Central, or similar ...

Monos

Retail Team Lead

Chicago, IL · On-site

$17.50 - $19.50/hr

Act as point of contact in the absence of the Store Manager or Assistant Store Manager, making ... Experience using Shopify is an asset but not required * Must be able to work flexible hours ...

Monos

Retail Team Lead

Chicago, IL · On-site

$20 - $22/hr

Act as point of contact in the absence of the Store Manager or Assistant Store Manager, making ... Experience using Shopify is an asset but not required * Must be able to work flexible hours ...

Socket.dev

PAID MEDIA SPECIALIST

Chicago, IL · On-site

$75 - $85/hr

... * Assist in planning and coordinating content creation efforts, including photo and video shoots ... Experience working with eCommerce platforms such as Shopify, Amazon Vendor Central, or similar ...

New

Gold Eagle

PAID MEDIA SPECIALIST

Chicago, IL · On-site

$75 - $85/hr

... * Assist in planning and coordinating content creation efforts, including photo and video shoots ... Experience working with eCommerce platforms such as Shopify, Amazon Vendor Central, or similar ...

New

Monos

Retail Host

Chicago, IL · On-site

... educate and assist Guests in making informed purchase decisions. * Perform all sales ... Experience using Shopify is an asset but not required * Must be able to work flexible hours ...

TURTLE WAX INC

Specialist - Digital Content III

Lombard, IL · On-site

$55K/yr

As needed, assist with original content captures, either as an extra eye or as additional support ... Experience with e-commerce photography, basic video editing, and DTC/email platforms (e.g., Shopify ...

Monos

Retail Host

Chicago, IL · On-site

... assist Guests in making informed purchase decisions. * Perform all sales transactions using the ... Experience using Shopify is an asset but not required * Must be able to work flexible hours ...

Monos

Retail Host

Chicago, IL · On-site

$18 - $20/hr

... assist Guests in making informed purchase decisions. * Perform all sales transactions using the ... Experience using Shopify is an asset but not required * Must be able to work flexible hours ...

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All JobsShopify JobsShopify Assistant JobsShopify Assistant Jobs in Illinois

Shopify Assistant information

What is a Shopify Assistant?

A Shopify Assistant is responsible for supporting the management and operation of a Shopify store. This includes tasks such as adding and updating products, managing inventory, processing orders, handling customer inquiries, and assisting with website design and optimization. They may also help with marketing efforts, such as email campaigns and social media promotions. The role requires familiarity with the Shopify platform, attention to detail, and strong organizational skills.

What are typical daily tasks for a Shopify Assistant?

As a Shopify Assistant, your daily responsibilities often include updating product listings, managing inventory, processing orders, and responding to customer inquiries. You may also assist with content updates, basic website troubleshooting, and coordinating promotions or sales campaigns as directed by the e-commerce team. By ensuring product information is accurate, orders are fulfilled efficiently, and customer concerns are addressed promptly, you play a key role in delivering a smooth and positive shopping experience for customers. These tasks also support the overall growth and success of the business by keeping the online store running effectively.

What are the key skills and qualifications needed to thrive as a Shopify Assistant?

To thrive as a Shopify Assistant, you need strong e-commerce knowledge, experience managing Shopify stores, and a detail-oriented approach to product listing and order processing. Familiarity with Shopify’s platform, apps, and integrations—often including tools like Oberlo, Klaviyo, and basic HTML/CSS—is highly beneficial. Excellent communication, organizational skills, and the ability to multitask effectively are standout qualities in this role. These skills are crucial for ensuring a seamless online shopping experience, efficient store operations, and effective collaboration with team members.

What are the most commonly searched types of Shopify jobs in Illinois?

The most popular types of Shopify jobs in Illinois are:

What are popular job titles related to Shopify Assistant jobs in Illinois?

For Shopify Assistant jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Shopify Assistant jobs in Illinois look for?

The top searched job categories for Shopify Assistant jobs in Illinois are:

What cities in Illinois are hiring for Shopify Assistant jobs?

Cities in Illinois with the most Shopify Assistant job openings:

Shopify Assistant jobs near you
Infographic showing various Shopify Assistant job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Customer Operations Coordinator

Petite Plume

Chicago, IL • On-site

$17 - $18/hr

Temporary

Re-posted 18 hours ago

Job description

About Petite Plume:
Petite Plume is a high-growth luxury lifestyle brand rooted in timeless design, premium craftsmanship, and an unwavering dedication to comfort. We are a direct-to-consumer-led business, with a rapidly scaling DTC channel at the center of our growth and brand-building strategy.
Alongside our strong online presence, we maintain a selective footprint in major retail doors including Neiman Marcus, Bloomingdale's, Nordstrom, Maisonette, and Shopbop. As we continue to accelerate, we remain grounded in exceptional quality, thoughtful detail, and long-term brand vision.
About the role:
At Petite Plume, customer satisfaction is at the heart of everything we do. As our Customer Operations Coordinator, you'll be an integral member of our Customer Success team, supporting our customers and operations throughout the year. In this position, you'll also help lead one of the most important periods for our business, our holiday season. During this high-volume time, your ability to provide thoughtful, personalized service will help ensure every customer receives the elevated experience that defines the Petite Plume brand.
This is a part-time, temp to perm position, averaging 20 hours per week with the opportunity to flex up to full time hours during peak holiday season. In this role, you will be the front line of communication for our customers, ensuring inquiries are handled with care, efficiency, and a personal touch. Your work will directly impact customer loyalty and brand perception, making this role an essential part of our seasonal success story.
What you will do:
  • Respond to customer inquiries across multiple channels (email, chat, phone, etc.) with empathy and efficiency
  • Troubleshoot order issues, delivery concerns, and returns questions in a timely and friendly manner
  • Maintain accurate records of customer interactions using our support platform (e.g., Gorgias, Shopify, Route)
  • Collaborate with internal teams (e.g., fulfillment, finance, operations, and e-commerce) to create tailored solutions and information for customers needs
  • Assist with recommending improvements and supporting the management of our returns and exchanges platform.
  • Support customers with both pre-purchase product inquiries and post-purchase order assistance.
  • Update customer records in the system and order information, including notes about interactions
  • Assist with the monitoring of trends and KPIs
  • Document and report weekly, monthly, and quarterly return reports and trends
  • Ensure timely and accurate return and exchange processing
  • Partner with the Customer Success Manager and Senior Director of Operations to proactively identify opportunities to improve customer experience, fulfillment operations, logistics, and return processes.

What experience you need:
  • 1-2 years of demonstrated customer service experience in a client facing or e-commerce support role
  • Demonstrated strong written communication skills, Excel and Google Sheet experience, and a knack for brand voice consistency
  • Availability to work a flexible schedule, including weekends and key holidays throughout November and December.
  • Willingness to increase availability during peak business periods when additional support is needed.

What will make you successful:
  • Experience with customer service platforms such as Gorgias, Zendesk, or similar CRM systems.
  • Experience with processing returns and exchanges in an e-commerce environment
  • Exceptional attention to detail and the ability to quickly learn new technology and systems.
  • Strong organizational and time-management skills, preferably in a remote work environment.
  • Ability to effectively prioritize multiple tasks while collaborating across departments.
  • Excellent interpersonal and communication skills.
  • Ability to remain calm under pressure while managing a high volume of customer inquiries with empathy and professionalism.
  • Self-motivated and comfortable working independently while contributing to a collaborative team environment.

Bonus Points If You Have:
  • Experience within fashion, luxury retail, apparel, or e-commerce.
  • Familiarity with warehouse management systems (WMS), returns platforms, or shipping/logistics software.

In addition, to succeed in this role, you will need:
  • A reliable computer with up-to-date software
  • Strong and stable Wi-Fi connection
  • A quiet, distraction-free workspace

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