ZipRecruiter

Log In

1

Shop Operations Manager Jobs in Concord, NC (NOW HIRING)

Mills Auto Group

Body Shop Manager

Pineville, NC · On-site

$110K - $150K/yr

Oversee daily operations of the body shop, ensuring timely and high-quality repairs. * Manage, coach, and develop the body shop team to promote productivity and growth. * Maintain compliance with ...

Mills Auto Group

Body Shop Manager

Pineville, NC · On-site

$110K - $150K/yr

Oversee daily operations of the body shop, ensuring timely and high-quality repairs. * Manage, coach, and develop the body shop team to promote productivity and growth. * Maintain compliance with ...

Mills Auto Group

Body Shop Manager

Pineville, NC · On-site

$110K - $150K/yr

Oversee daily operations of the body shop, ensuring timely and high-quality repairs. * Manage, coach, and develop the body shop team to promote productivity and growth. * Maintain compliance with ...

Mills Auto Group

Body Shop Manager

Pineville, NC · On-site

$110K - $150K/yr

Oversee daily operations of the body shop, ensuring timely and high-quality repairs. * Manage, coach, and develop the body shop team to promote productivity and growth. * Maintain compliance with ...

Mills Auto Group

Body Shop Manager

Pineville, NC · On-site

$110K - $150K/yr

Oversee daily operations of the body shop, ensuring timely and high-quality repairs. * Manage, coach, and develop the body shop team to promote productivity and growth. * Maintain compliance with ...

R.E. Mason

Operations Manager

Charlotte, NC · On-site

The Operations Manager provides strategic leadership for all personnel engaged in both shop production and field service at customer sites. This role directs and mentors Valve and Instrument ...

R.E. Mason

Operations Manager

Charlotte, NC · On-site

The Operations Manager provides strategic leadership for all personnel engaged in both shop production and field service at customer sites. This role directs and mentors Valve and Instrument ...

Mills Auto Group

Body Shop Manager

Pineville, NC · On-site

$110K - $150K/yr

Oversee daily operations of the body shop, ensuring timely and high-quality repairs. * Manage, coach, and develop the body shop team to promote productivity and growth. * Maintain compliance with ...

Automation Personnel Services

Shop Foreman

Charlotte, NC · On-site

$25/hr

The Shop Foreman is responsible for the overall daily operation and performance of the fabrication ... Communicate production status to management. * Promote a zero-incident safety culture. * Ensure ...

Gaston College

Rhino Shop Manager

Dallas, NC · On-site

$50K - $55K/yr

Manage all aspects of the Rhino Shop to ensure a profitable operation that adheres to proper financial controls. Supervise Rhino Shop staff and provide general direction on all merchandising and ...

Automation Personnel Services

Shop Foreman

Charlotte, NC · On-site

$25/hr

The Shop Foreman is responsible for the overall daily operation and performance of the fabrication ... Communicate production status to management. * Promote a zero-incident safety culture. * Ensure ...

next page

Showing results 1-20

All JobsShop Operations JobsShop Operations Manager JobsShop Operations Manager Jobs in Concord, NC

Shop Operations Manager information

See Concord, NC salary details

$14

$28

$75

How much do shop operations manager jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for shop operations manager in Concord, NC is $28.10, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $27.31 per hour, depending on experience, location, and employer.

What does a shop operations manager do?

A Shop Operations Manager oversees the daily operations of a retail or production shop, ensuring that processes run smoothly and efficiently. Their responsibilities typically include managing staff, maintaining inventory levels, enforcing safety regulations, and optimizing workflow. They also handle scheduling, resolve customer or employee issues, and work to improve overall shop performance. By coordinating different aspects of the shop, they help achieve business goals and maintain a productive work environment.

What are the key skills and qualifications needed to thrive as a shop operations manager?

A Shop Operations Manager needs strong leadership, organizational abilities, and experience in retail or operations management, often supported by a relevant degree or equivalent experience. Familiarity with inventory management systems, point-of-sale (POS) technology, and scheduling software is typically required. Outstanding communication, problem-solving, and customer service skills help them motivate teams and resolve issues efficiently. These competencies ensure smooth daily operations, optimal team performance, and high customer satisfaction, all of which drive business success.

What are some common challenges faced by shop operations managers, and how can they be addressed?

Shop Operations Managers often encounter challenges such as maintaining consistent staff performance, managing inventory efficiently, and ensuring high levels of customer satisfaction. Addressing these challenges typically involves implementing strong training programs, utilizing inventory management systems to track stock levels, and fostering open communication among team members. Proactively identifying potential issues and responding quickly can help ensure smooth day-to-day operations and create a positive work environment for both staff and customers.

What is the difference between Shop Operations Manager vs Retail Supervisor?

AspectShop Operations ManagerRetail Supervisor
ResponsibilitiesOversees daily shop operations, manages staff, ensures sales targets, and maintains inventorySupervises sales associates, assists customers, and ensures store policies are followed
Required CredentialsHigh school diploma or equivalent; experience in retail management often preferredHigh school diploma; experience in retail or customer service
Work EnvironmentShop floor, management office, inventory areasSales floor, customer service areas
Industry UsageCommon in retail stores, boutiques, and specialty shopsCommon in retail stores, supermarkets, and department stores

The Shop Operations Manager focuses on overall store management, including staff, inventory, and sales strategies, while the Retail Supervisor primarily oversees sales associates and customer interactions. Both roles are essential in retail environments but differ in scope and responsibilities.

Is a shop operations manager a high paying job?

A shop operations manager typically earns a competitive salary that varies based on industry, location, and experience. In general, it is considered a mid- to high-level management position with compensation reflecting responsibilities such as overseeing daily store functions, managing staff, and ensuring operational efficiency.

What is the role of a shop operations manager?

A shop operations manager oversees daily store activities, manages staff, ensures customer satisfaction, and maintains operational efficiency. They often coordinate inventory, implement policies, and use management tools to optimize performance and profitability.
Shop Operations Manager jobs near you

SB Shop Manager

Strickland Brothers 10 Minute Oil Change

Locust, NC • On-site

$43K - $48K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Strickland Brothers 10 Minute Oil Change rating

4.8

Company rating: 4.8 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

350th of 375 rated vehicle maintenance

Job description

Accelerate Your Career with Us!

At Strickland Brothers, our Shop Managers operate as the leaders of the service center. In this role, you will oversee day-to-day shop operations, develop and coach your team, and drive performance across key business metrics including oil change count, sales, labor efficiency, and customer satisfaction.

Shop Managers are responsible for creating a positive, high-performing work environment while ensuring every service is delivered according to the Strickland Brothers Way. This role combines team leadership, operational execution, and business management to deliver fast, friendly, and reliable service to our customers.

At Strickland Brothers, our Shop Managers are working leaders who actively support service operations alongside their team when needed, including assisting in roles such as greeter, hood technician, or pit technician.

This position is paid weekly on an hourly basis, with schedules typically based on a 50-hour workweek. The pay range shown represents estimated gross earning potential when annualized and includes projected monthly bonus opportunities based on shop performance. High-performing Shop Managers have opportunities to grow into Certified Training Manager and Area Manager roles.

Key Responsibilities

Team Leadership & Development

  • Lead, coach, and develop a high-performing service center team.
  • Recruit, interview, hire, and train team members.
  • Provide ongoing coaching and feedback to support employee development.
  • Foster a positive team environment aligned with the Strickland Brothers Way.

Customer Experience

  • Deliver an exceptional customer experience and maintain strong customer satisfaction ratings.
  • Address customer concerns and resolve issues quickly and professionally.
  • Monitor customer feedback and coach the team to continuously improve service quality.

Shop Operations

  • Oversee daily shop operations including opening and closing procedures.
  • Manage workflow by assigning technician roles and maintaining efficient service flow.
  • Ensure the shop remains clean, safe, and organized at all times.


Business Performance

  • Drive shop performance by monitoring key metrics such as service volume, sales, labor efficiency, and customer satisfaction.
  • Create weekly schedules and manage labor to support operational needs.
  • Partner with the Area Manager to review performance and set shop goals.

Financial & Administrative Responsibilities

  • Maintain accurate inventory levels and complete inventory counts.
  • Manage cash handling procedures including daily deposits.
  • Ensure compliance with company policies, safety standards, and operational procedures.


Requirements:

  • Must be at least 18 years of age.
  • Valid driver’s license required.
  • Successful completion of a background check.
  • Reliable transportation is required.
  • Willingness to work a schedule that typically averages approximately 50 hours per week.
  • Basic computer skills or the ability to quickly learn company systems.

 

Work Environment & Physical Requirements

  • Ability to stand, stoop, bend, squat, and reach for extended periods of time.
  • Ability to lift and carry up to 50 lbs.
  • Ability to work in an automotive service environment.
  • Comfortable working in non-climate-controlled environments.
  • Ability and willingness to work during all season and weather conditions.
  • Ability to work in confined spaces when necessary.

 

Benefits:

We invest in our team members by offering competitive pay, strong benefits, and opportunities for career growth.

  • Free employer-paid preventive care medical plan for full time employees
  • Dental, vision, short term and long-term disability
  • Company-paid life insurance
  • Monthly bonus program
  • 401(k) retirement savings plan
  • Paid time off compliant with all state requirements
  • Generous employee discounts
  • Paid training
  • Advancement opportunities

What Strickland Brothers 10 Minute Oil Change employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply