Shop Operations Manager Jobs in Indiana (NOW HIRING)

This position is currently based at our Anderson, IN location.

Tom Wood Honda is excited to be transitioning to a brand-new dealership facility in Whitestown, IN, (near Zionsville, North Brownsburg, and West Carmel) and is expected to open early 2027.

Team members hired now will have the opportunity to grow with us through this exciting transition. 

Position Summary

The Shop Foreman / Technician at Tom Wood Honda is a working leadership role responsible for overseeing daily shop operations while actively performing advanced diagnostics and repairs. This individual serves as the technical leader and coach for the technician team, ensuring quality workmanship, productivity, and adherence to Honda and Tom Wood standards. This role partners closely with the Service Manager to drive efficiency, accountability, and a positive shop culture.

Key Responsibilities

Technical & Production Leadership

• Perform advanced diagnostics, repairs, and quality control inspections on Honda vehicles.
• Serve as the technical authority for complex or escalated repair concerns.
• Ensure all repairs meet Honda factory standards and dealership quality expectations.
• Support warranty repair accuracy and reduce comebacks through coaching and inspection.

Team Leadership & Coaching

• Act as a trainer and mentor for technicians at all skill levels, including onboarding new hires.
• Provide real time guidance, troubleshooting support, and skills development.
• Monitor technician productivity, efficiency, and repair quality.
• Coach and counsel technicians through verbal or documented performance feedback as needed.

Shop Operations & Accountability

• Support the Service Manager with daily workflow, job assignments, and shop prioritization.
• Ensure technician attendance, punctuality, and readiness for scheduled shifts.
• Promote a clean, safe, and well organized shop environment.
• Maintain strong communication between technicians, advisors, and service leadership.

Culture & Professional Standards

• Promote and model Tom Wood Group core values in all interactions.
• Maintain a professional appearance, attitude, and behavior at all times.
• Build positive relationships with teammates, vendors, and Honda representatives.
• Participate in required Honda training and certification programs to remain current.

Qualifications

• 5+ years of automotive technician experience; Honda experience strongly preferred.
• Prior experience as a Shop Foreman, Lead Technician, or informal shop leader.
• Strong diagnostic skills across electrical, drivability, engine, and chassis systems.
• Proven ability to coach, lead, and influence technicians.
• Valid driver’s license with an acceptable driving record.
• Ability to work in a fastpaced, highvolume service environment.

Preferred Qualifications

• Honda Master Technician or equivalent OEM certifications.
• Experience working in a flatrate or performancebased shop environment.
• Strong communication and conflictresolution skills.
• Desire to grow into broader service leadership responsibilities.

What We Offer

• Paid Time Off & Vacation
• Paid Holidays
• Medical, Dental & Vision Coverage
• 401(k) with Company Match
• Life & Disability Insurance
• Professional Training & Career Development
• Tuition Reimbursement
• Service Awards
• Opportunities for Advancement

What You’ll Do:

• Conduct comprehensive vehicle inspections to identify potential issues early
• Diagnose and repair mechanical and electrical problems with accuracy
• Maintain detailed and accurate service documentation
• Ensure a clean, safe, and organized work environment
• Communicate effectively with service advisors and customers regarding repair needs and recommendations
• Stay current with evolving automotive technologies, tools, and repair techniques
• Deliver high-quality workmanship that meets or exceeds manufacturer standards

What We’re Looking For:

• Proven experience in automotive repair and maintenance
• ASE certifications or OEM training preferred (not required)
• Strong diagnostic and problem-solving skills
• Ability to work efficiently in a fast-paced, team-oriented environment
• Familiarity with shop equipment (alignment systems, tire machines, diagnostic tools, AC service equipment)
• Valid driver’s license with a clean driving record

Why Work Here?

At Tom Wood Group, you’re more than an employee—you’re a part of a family-owned company that has been serving communities for over 50 years. We believe in investing in our people through training, career development, and advancement opportunities. Our team thrives on collaboration, integrity, and a sincere desire to help others, and we’re passionate about creating an environment where you can grow both personally and professionally.

What Makes Us Different?

• A company built on core values: Humbly Confident, Passionately Driven, Sincere Desire to Help Others, and Uncompromising Integrity
• Opportunities to advance across multiple industries and locations
• A culture that values your contributions and celebrates success
• Comprehensive benefits designed to support you and your family

Our Core Values

Humbly Confident | Passionately Driven | Sincere Desire to Help Others | Uncompromising Integrity

Employment Requirements:

All offers are contingent upon passing a background check, motor vehicle record review, social security verification, and drug screening. Tom Wood Group is an Equal Opportunity Employer.