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Shop Floor Assistant Jobs (NOW HIRING)

Lead by example on the shop floor * Assist with production tasks as needed to complete assignments * Train and motivate employees to meet production requirements and schedules * Step into different ...

Toolmaker

Hermitage, PA · On-site

$24.25 - $31.25/hr

Summary: Making tool and parts as per requisition, support shop floor. Assist Maintenance and Production department with break down by making parts and troubleshooting. ESSENTIAL DUTIES AND ...

$53K - $69K/yr

Shop-Floor Support: Work directly with machinists, CNC programmers, supervisors, and quality ... Tooling and Fixture Support: Assist with fixture concepts, workholding improvements, cutting-tool ...

Assistant Shop Manager

Green Valley, AZ · On-site

$16.50 - $24/hr

Position Summary The Assistant Shop Manager (ASM) plays a vital role in ensuring the smooth daily ... Supervise shop floor operations, ensuring technicians are properly assigned and vehicles are ...

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Shop Floor Assistant information

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$8

$16

$23

How much do shop floor assistant jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for shop floor assistant in the United States is $16.70, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is a shop floor assistant?

Shop Floor Assistants are employees who help ensure the smooth operation of a retail store or warehouse. Their duties typically include assisting customers, restocking shelves, keeping the sales area tidy, and occasionally handling cash or inventory. They play a key role in providing good customer service and maintaining an organized and pleasant shopping environment. Shop Floor Assistants may also support other staff with tasks such as setting up displays or checking product availability.

What are the key skills and qualifications needed to thrive as a shop floor assistant?

To thrive as a Shop Floor Assistant, you need strong customer service skills, basic numeracy, and a good understanding of retail operations, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and barcode scanners is typically required. Excellent communication, teamwork, and problem-solving abilities help you stand out in this customer-facing role. These skills ensure efficient store operations, positive customer experiences, and effective collaboration with colleagues.

What are some typical challenges faced by shop floor assistants, and how can they be managed effectively?

Shop Floor Assistants often encounter challenges such as handling busy periods, managing stock replenishment efficiently, and addressing diverse customer inquiries. To manage these effectively, it's important to stay organized, prioritize tasks, and communicate proactively with team members. Building strong product knowledge and maintaining a positive attitude can also help in delivering excellent customer service, even during peak times. Collaboration with supervisors and colleagues ensures that workflow remains smooth and customer needs are met promptly.

What is the difference between Shop Floor Assistant vs Production Worker?

AspectShop Floor AssistantProduction Worker
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; basic technical skills often preferred
Work EnvironmentManufacturing or factory floor, assisting with operationsManufacturing line, performing assembly or processing tasks
Employer & Industry UsageCommon in manufacturing, retail, and logistics sectorsPrimarily in manufacturing and assembly industries
Search & Comparison IntentOften compared for entry-level manufacturing rolesRelated to production tasks, but more focused on hands-on assembly

The Shop Floor Assistant typically supports manufacturing operations, assisting with various tasks on the factory floor, often requiring minimal formal certifications. Production Workers focus more on performing specific assembly or processing tasks directly on the production line. Both roles are common in manufacturing industries and may overlap in work environment and basic qualifications, but their primary responsibilities differ.

Is a shop floor assistant a stressful job?

A shop floor assistant's job can be stressful due to fast-paced work environments, meeting production targets, and handling customer interactions. Physical activity, attention to detail, and teamwork are often required, which can contribute to job-related stress levels.

What cities are hiring for Shop Floor Assistant jobs?

Cities with the most Shop Floor Assistant job openings:

What states have the most Shop Floor Assistant jobs?

States with the most job openings for Shop Floor Assistant jobs include:

What are popular job titles related to Shop Floor Assistant jobs?

For Shop Floor Assistant jobs, the most frequently searched job titles are:

Infographic showing various Shop Floor Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $34,745 per year, or $16.7 per hour.

Sales Floor Assistant - Shops @ Moore

Moore, OK • On-site

JCPenney
Apparel Manufacturing • 10K+ employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago


Key responsibilities

  • Assist with customer service and sales by delivering outstanding service and resolving customer issues.

  • Contribute to merchandise receipt, restocking, inventory processes, and visual merchandising activities.

  • Support store operations including inventory management, store environment maintenance, and omnichannel processes.


JCPenney rating

5.6

Company rating: 5.6 out of 10

Based on 686 frontline employees who took The Breakroom Quiz


Job description

As the Sales Floor Assistant, you are accountable for driving customer service to achieve profitable sales growth by leading and engaging associates, managing company merchandise standards and execution, training and developing associates and executing sales building programs.
Primary Responsibilities:
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  • Customer Service & Sales - Models and holds team accountable for delivering outstanding customer service. Actively listens to customer issues to resolve problems. Demonstrates WORTH behaviors consistently. Partners with other team members when additional support is needed.
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  • Door to Floor / Restock / RFID & Inventory - Works with Merchandise Supervisor to plan upcoming merchandise placement plans. Contributes to merchandise receipt and reverse logistics processes. Assists with the execution of inventory processes (cycle counts, system uploads, stock ledger, Radio Frequency Identification Scans, etc.). Contributes to the Shoe on Display restocking process, including mismates and stockroom organization. Contributes to the restock program to identify replenishment opportunities.
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  • SET / Visual / Environment - Assists with the SET processes by planning floor moves, placing graphics, and executing visual detailing based on company guidance. Identifies sell-through opportunities and remerchandise the selling floor to increase rate of sale. Helps oversee and maintain all fitting room and sales floor recovery processes to ensure a clean and organized store environment. Contributes to the execution of visual elements to support merchandising statements. Responsible for stockroom maintenance.
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  • Omnichannel (SVG 2-3 only) - Assists with the jcp.com process including jcp.com orders and aged and undelivered orders/returns as needed. Contributes to Buy Online Pick Up In Store and Ship from Store processes as needed.
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  • General Operations - Contributes to Merchandise Transfer Out (MTO), Return to Vendor and Return to Warehouse activities. Assists with the Defective MTO (DMTO) process ensuring proper and timely execution of all DMTO's to ensure integrity of inventory and prevent shrink. Participates in annual inventory processes.
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  • Performance Standards - Supports company shrink and safety initiatives. Consistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, profit, productivity, and attendance.

Core Competencies & Accomplishments:
To achieve success at JCPenney, a Merchandise Assistant will possess the following:
Results - Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others.
Ownership - Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes.
Intensity - Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

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