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Sales Floor Assistant Jobs (NOW HIRING)

Dollartree

sales floor

Kansas City, MO

Duties include, but are not limited to, the following: * Assist customers with questions and ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Dollar Tree

sales floor

Kansas City, MO · On-site

Duties include, but are not limited to, the following: * Assist customers with questions and ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

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Sales Floor Assistant information

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$45

How much do sales floor assistant jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for sales floor assistant in the United States is $21.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $23.32 per hour, depending on experience, location, and employer.

How much money does a sales assistant make?

A sales floor assistant typically earns an hourly wage that ranges from minimum wage to around $15-$20 per hour, depending on experience, location, and the employer. Some positions may also include bonuses or commissions based on sales performance, especially in retail environments. Overall, annual salaries can range from approximately $20,000 to $40,000 for full-time roles.

What are some common challenges faced by Sales Floor Assistants, and how can they be managed effectively?

Sales Floor Assistants often encounter challenges such as managing high customer traffic during peak hours, quickly restocking merchandise, and balancing customer service with other responsibilities. To manage these effectively, it's important to stay organized, communicate proactively with team members, and prioritize tasks based on urgency. Developing strong product knowledge and maintaining a positive, solution-oriented attitude also helps in delivering excellent service even during busy periods.

What are Sales Floor Assistants?

Sales Floor Assistants are retail employees responsible for maintaining the sales area, helping customers find products, restocking shelves, and ensuring the store is clean and organized. They often provide product information, handle customer inquiries, and support the overall shopping experience. Sales Floor Assistants play a key role in keeping the sales floor presentable and assisting with inventory management. Their work ensures that customers have a positive and efficient visit to the store.

What is the difference between Sales Floor Assistant vs Sales Associate?

AspectSales Floor AssistantSales Associate
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales training often provided
Work EnvironmentRetail stores, customer service areasRetail stores, customer service areas
Job ResponsibilitiesAssisting customers, stocking shelves, maintaining store appearanceEngaging with customers, selling products, processing transactions

Both roles are common in retail, involve customer interaction, and require similar credentials. The main difference is that Sales Floor Assistants focus more on supporting store operations and customer service, while Sales Associates primarily focus on selling products and closing sales.

What does a sales floor assistant do?

A sales floor assistant helps customers find products, provides information about items, and maintains the cleanliness and organization of the sales area. They may also restock shelves, operate cash registers, and support sales associates to ensure a positive shopping experience.

Is a sales assistant job stressful?

A sales floor assistant job can be stressful due to fast-paced environments, customer interactions, and meeting sales targets. However, stress levels vary depending on the workplace, management, and individual coping skills, with some roles offering training to handle busy periods effectively.

What are the key skills and qualifications needed to thrive as a Sales Floor Assistant, and why are they important?

To thrive as a Sales Floor Assistant, you need strong customer service skills, basic math abilities, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and barcode scanners is typically required. Excellent communication, teamwork, and a proactive attitude help you stand out in this role. These skills and qualities are essential for delivering positive shopping experiences, maintaining store operations, and supporting sales goals.

What is the role of a floor assistant?

A sales floor assistant is responsible for helping customers find products, restocking shelves, maintaining store cleanliness, and providing excellent customer service. They often use point-of-sale systems and need good communication skills to assist shoppers effectively.
What cities are hiring for Sales Floor Assistant jobs? Cities with the most Sales Floor Assistant job openings:
What are the most commonly searched types of Sales Floor jobs? The most popular types of Sales Floor jobs are:
What states have the most Sales Floor Assistant jobs? States with the most job openings for Sales Floor Assistant jobs include:
Sales Floor Assistant jobs near you
Infographic showing various Sales Floor Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $44,381 per year, or $21.3 per hour.

Sales Floor Assistant - Broward Mall

JCPenney

Fort Lauderdale, FL • On-site

$15.50 - $19.38/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

JCPenney rating

5.6

Company rating: 5.6 out of 10

Based on 675 frontline employees who took The Breakroom Quiz

14th of 21 rated department stores

Job description

Sales Floor Assistant

As the Sales Floor Assistant, you are accountable for driving customer service to achieve profitable sales growth by leading and engaging associates, managing company merchandise standards and execution, training and developing associates and executing sales building programs.

Primary Responsibilities:
  • Customer Service & Sales - Models and holds team accountable for delivering outstanding customer service. Actively listens to customer issues to resolve problems. Demonstrates WORTH behaviors consistently. Partners with other team members when additional support is needed.
  • Door to Floor / Restock / RFID & Inventory - Works with Merchandise Supervisor to plan upcoming merchandise placement plans. Contributes to merchandise receipt and reverse logistics processes. Assists with the execution of inventory processes (cycle counts, system uploads, stock ledger, Radio Frequency Identification Scans, etc.). Contributes to the Shoe on Display restocking process, including mismates and stockroom organization. Contributes to the restock program to identify replenishment opportunities.
  • SET / Visual / Environment - Assists with the SET processes by planning floor moves, placing graphics, and executing visual detailing based on company guidance. Identifies sell-through opportunities and remerchandise the selling floor to increase rate of sale. Helps oversee and maintain all fitting room and sales floor recovery processes to ensure a clean and organized store environment. Contributes to the execution of visual elements to support merchandising statements. Responsible for stockroom maintenance.
  • Omnichannel (SVG 2-3 only) - Assists with the jcp.com process including jcp.com orders and aged and undelivered orders/returns as needed. Contributes to Buy Online Pick Up In Store and Ship from Store processes as needed.
  • General Operations - Contributes to Merchandise Transfer Out (MTO), Return to Vendor and Return to Warehouse activities. Assists with the Defective MTO (DMTO) process ensuring proper and timely execution of all DMTO's to ensure integrity of inventory and prevent shrink. Participates in annual inventory processes.
  • Performance Standards - Supports company shrink and safety initiatives. Consistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, profit, productivity, and attendance.

Core Competencies & Accomplishments: To achieve success at JCPenney, a Merchandise Assistant will possess the following:

Results - Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others.

Ownership - Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes.

Intensity - Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency.

What you get:

If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

About JCPenney:

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement.

Pay Range USD $15.50/Hr -USD $19.38/Hr.

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