Shipping Receiving Supervisor Jobs in Santa Rosa, CA

Under minimal supervision, this position oversees daily warehouse activities to ensure efficient, accurate, and safe handling of materials and products. This role is responsible for supervising warehouse personnel, optimizing workflows, managing inventory accuracy, and leveraging the Warehouse Management System (EWM) to drive operational efficiency. This position also supports and leads warehouse-related projects focused on process improvement, layout optimization, technology enhancements, and overall operational performance.

• Assigns daily tasks and monitors the output of the team to meet production requirements
• Leads in a constructive manner by example; demonstrates and encourages a strong work ethic and fosters an environment of trust and respect
• Guides team in the proper use of assets and resources to avoid waste and ensure cost-effective operations
• Provides immediate feedback and directly assists team to maintain level of productivity and deliver daily results
• Informs supervisor of staffing needs
• Ensures employees have a safe, healthy, and rewarding work environment; provides applicable safety training and resolves/reports safety issues to management
• Supports change initiatives and company decisions in an effective manner
• Communicates closely with supervisor regarding  employee issues, concerns, and complaints in an objective and confidential manner
• Maintains company and regulatory compliance during day-day-operations and advises supervisor of any infractions; assigns and monitors employee breaks and lunches and provides backup relief
• Adheres to departmental GPS (Performance Management) guidelines and ensures proper GPS  documentation; trains employees to do the job; identifies and makes suggestions for training needs and development opportunities

• Supervise daily warehouse functions including receiving, put-away, picking, shipping, and inventory control
• Maintain a clean, organized, and safe work environment in accordance with company safety standards
• Supports and helps maintain accurate records of inventory transactions, shipments, and receipts
• Utilize SAP EWM to manage inventory, track workflows, and ensure data accuracy
• Train and support warehouse staff in using WMS tools, scanning devices, and related technology
• Lead or support warehouse projects, such as layout optimization, new equipment implementation, or system upgrades
• Serves as the primary back up to all Dispatch responsibilities
• Collaborate cross-functionally with procurement, production, logistics, IS, and customer service
• Support DTC fulfillment by shipping site specific orders in addition to forecasting and ordering wine for offsite fulfillment
• Prepare and present operational reports, KPIs, and performance metrics to management as requested
• Manages company culture and holds self, peers, and direct reports accountable for demonstrating a constructive company culture and leads by example
• Coaches, guides, and develops direct reports; fully engages in the GPS (Performance Management) process; provides high-quality feedback, and ensures proper GPS documentation of employee performance, recognition, and deficiencies
• Conducts quarterly team member 1:1 meetings.  Is an active participant in new hire selection and development; identifies employee training needs and provides recommendations for performance gap closure
• Participates in investigating inventory discrepancies and communicates findings to team
• Responsible for data input and performance reporting
• Checks outbound shipments for accuracy
• Maintains pallet and all consumables inventory
• Monitors general maintenance of facility.  Assigns and participates in general upkeep of facility
• Participates in year-end cycle counts
• Oversees special projects as assigned

*Other duties may be assigned

Education and Experience

• High School Diploma, GED, or equivalent work experience is required. Forklift certified
• 5 years' experience in distribution, warehousing, order fulfillment, operations, and inventory with 1-2 years of supervisory experience are a must

Knowledge, Skills, and Abilities

Demonstrated effective leadership in a team environment, high level of self-initiative, effective written and verbal communication skills, ability to work ANY shift and proficient with Word, Excel, and SAP. Able to analyze and communicate daily productivity requirement along with providing hands-on commitment/training.  Solve problems, implement countermeasures, provide customer service, and the ability to prioritize. Continuous Improvement - Ability to work in a Lean CI team culture

Certificates and Licenses

Valid driver's license, forklift certified

Drives automotive equipment

• Acts in a manner reflective of the Company culture of High Moral Standards, Innovation and Continuous Evolution, Trust in Team, Continuous Improvement, and Sustainable Relationships
• Communicates, interacts, and works effectively with others; receptive to feedback and coaching; voices concerns in a constructive manner
• Demonstrates commitment to safety first; communicates safety concerns; promotes a safe work environment based on established safety standards and training
• Follows all Company policies and procedures

Management retains the discretion to add to or change the duties of the position at any time.