Shipping Operations Manager Jobs in Hanover, PA (NOW HIRING)

Shipping Clerk - 1st Shift (Mon-Fri, 7:00 am to 3:30 pm)

WHY JOIN THE AMES COMPANIES 

We have amazing Benefits! Medical, Dental, Vision, Life Insurance, Wellness, 401K, Holidays Employee Assistance Program, Vacation Days, Disability, and much more. 

WHO WE ARE 

The AMES Companies, headquartered in Lake Nona-Orlando, FL has a rich American history. The AMES story goes back to 1774, when Captain John Ames began making America’s first shovels. AMES® brand is the third oldest consumer brand in the country, and its tools helped build America for more than two hundred years. You can learn more about our history here.

Our business lines include Home Organization, Lawn and Garden Tools, Outdoor Living, and Cleaning Tools. Our leading global brands are sold to homeowners and professionals involved in new construction, remodeling, and maintenance activities. To learn more about out business lines, visit our website: https://www.homebyames.com/en-us/. 

WHO YOU ARE 

The Shipping Clerk on 1st Shift is responsible for coordinating and processing outbound shipments, ensuring products are shipped accurately and on time. This role prepares, reviews, and maintains all required shipping documentation, verifies shipment details, and supports compliance with company policies and transportation regulations.

WHERE YOU WILL WORK  

Our distribution center is located in Carlisle, PA.   

RESPONSIBILITIES

Coordinate, build, route, and dispatch outbound shipments while ensuring compliance with customer-specific requirements and delivery schedules.

Serve as a primary point of contact for internal and external customers regarding order status, shipment requests, and transportation-related inquiries.

Monitor outbound shipment activity to ensure timely carrier pickups and proactively communicate shipment status updates to Customer Service and Sales teams.

Process and complete shipment billing activities, ensuring all transportation documentation is accurately scanned, filed, and maintained.

Manage trailer and driver check-in/check-out procedures, ensuring accurate records of arrivals and departures.

Schedule and coordinate carrier pickup appointments in alignment with customer requirements, carrier availability, and shipping deadlines.

Maintain accurate shipment, inventory, and transportation records within Warehouse Management Systems (WMS) and other operational software platforms.

Support the efficient flow of trailer and truck traffic within the facility to minimize congestion and maintain operational effectiveness.

Adhere to all company safety policies and procedures, including the proper use of required Personal Protective Equipment (PPE).

Maintain an organized work area and ensure effective shift-to-shift communication to support operational continuity and performance.

Provide support to task desk operations, including generating packing lists, releasing work assignments, and completing related administrative tasks.

Develop, review, and update customer-specific standard operating procedures and best practice documentation.

Assist with additional logistics, transportation, other duties, special projects and warehouse operations as required to support business objectives.

Follow all company policies, procedures, and operational best practices to ensure compliance and maintain service excellence.

REQUIREMENTS

High school diploma or general education degree (GED); or three months related experience and/or training; or equivalent combination of education and experience.

Able to add, subtract, multiply and divide.

Able to read and comprehend instructions and write correspondence.

ENVIRONMENTAL/PHYSICAL REQUIREMENTS 

Physical demands described here are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

While performing the duties of this job, the employee is regularly required to stand on concrete floor with/without floor mats; and use hands to finger, handle or feel; reach with hands and arms (which may include above and/or below shoulders); bend, stoop, kneel, crouch, or crawl and talk or hear. The employee is regularly required to use left and/or right hand for simple grasping; fine work, pushing/pulling. The employee is occasionally required to walk, climb or balance. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock.

WORK AUTHORIZATION 

The AMES Companies will only employ those who are legally authorized to work in the United States.  The Company does not currently sponsor immigration visas for this role.