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Shipping Associate Jobs in Rice Lake, WI (NOW HIRING)

Rice Lake

Customer Service Coordinator

Rice Lake, WI · On-site

$17.75 - $23/hr

Works closely with Strategic Accounts, Shipping, Accounting, Support, Engineering, Purchasing ... Associate Degree in Business, related field or equivalent work experience in business and customer ...

Ashley Global Retail, LLC

Retail Sales Associate

Chetek, WI · On-site

$14.75 - $17/hr

As a Retail Sales Associate, transform store guests into loyal customers. When guests enter the store, you're the person who guides them. As the expert on home furnishings, you create inspiration ...

T-Mobile

Mobile Associate - Retail Sales

Rice Lake, WI · On-site

$20/hr

Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time ...

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All JobsShipping Associate JobsShipping Associate Jobs in Rice Lake, WI

Shipping Associate information

See Rice Lake, WI salary details

$10

$16

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How much do shipping associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for shipping associate in Rice Lake, WI is $16.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $18.22 per hour, depending on experience, location, and employer.

What is a shipping associate?

Shipping Associates are logistics professionals responsible for preparing, packaging, and dispatching outgoing shipments from warehouses or distribution centers. They manage the documentation for outgoing goods, ensure orders are accurately filled, and coordinate with carriers to meet delivery schedules. Shipping Associates also inspect packages for damage, track inventory, and may operate equipment such as forklifts or pallet jacks. Their role is essential in ensuring that products reach customers efficiently and in good condition.

What are some common challenges faced by shipping associates, and how can they be managed effectively?

Shipping Associates often encounter challenges such as handling tight deadlines, managing high volumes of packages, and ensuring accurate documentation for each shipment. Staying organized and maintaining clear communication with warehouse staff and carriers are key strategies for success. Utilizing shipping software and double-checking order details can help minimize errors and improve efficiency. Adapting to fast-paced environments and being proactive in problem-solving also contribute to a smooth shipping process.

What is the difference between Shipping Associate vs Warehouse Worker?

AspectShipping AssociateWarehouse Worker
Required CredentialsHigh school diploma, forklift certification often preferredHigh school diploma, forklift certification often preferred
Work EnvironmentLoading, unloading, packaging, and shipping items in warehouses or distribution centersGeneral warehouse tasks including inventory, packing, and material handling
Employer & Industry UsageLogistics, retail, manufacturing companiesLogistics, manufacturing, retail warehouses
Common Search & ComparisonOften compared for roles involving shipping and logistics tasksBroader warehouse roles, sometimes including shipping duties

The Shipping Associate primarily focuses on preparing items for shipment, including packing and labeling, within logistics or distribution settings. Warehouse Workers perform a broader range of tasks such as inventory management, general material handling, and packing. While both roles require similar certifications and work environments, Shipping Associates specialize in the shipping process, making them more specific to logistics operations.

What are the key skills and qualifications needed to thrive as a shipping associate, and why are they important?

To thrive as a Shipping Associate, you need attention to detail, basic math skills, and experience with inventory or warehouse operations, often supported by a high school diploma or equivalent. Familiarity with shipping software, barcode scanners, and warehouse management systems is typically required. Strong organizational skills, reliability, and effective communication help ensure smooth coordination with team members and timely order fulfillment. These skills are essential for maintaining accurate shipments, minimizing errors, and supporting efficient logistics operations.
What job categories do people searching Shipping Associate jobs in Rice Lake, WI look for? The top searched job categories for Shipping Associate jobs in Rice Lake, WI are:
What cities near Rice Lake, WI are hiring for Shipping Associate jobs? Cities near Rice Lake, WI with the most Shipping Associate job openings:
Shipping Associate jobs near you
Infographic showing various Shipping Associate job openings in Rice Lake, WI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,066 per year, or $16.9 per hour.

Customer Service Coordinator

Rice Lake

Rice Lake, WI • On-site

$17.75 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

For 80 years Rice Lake Weighing Systems has been a successful, growth-oriented company known as a leader in the weighing industry and our community. At RLWS, the National Service Customer Service Coordinator performs a variety of national service support. Works closely with the dealer and national service client to ensure complete service, appropriate charges, and accurate billings and payments. Courteously and professionally represents Rice Lake Weighing Systems while working to achieve both customer satisfaction and effective utilization of company resources in direct support of the company's customer service and financial goals. Functions as a member of a team that provides combined effort to exceed customer expectations. Position has a flexible work week, scheduled between the hours of 6:30am to 6:30pm on weekdays. May also include rotating weekends to support NAS customer calls and service needs.
ESSENTIAL JOB FUNCTIONS AND MAJOR TASKS:
  • Monitor daily service dispatch orders submitted by national service clients, ensuring that dealers schedule and complete service orders in a timely manner
  • Accurately enter service parts orders and RMAs
  • Provides standard service and product pricing quotes that are provided to customers quickly and accurately.
  • Works closely with Strategic Accounts, Shipping, Accounting, Support, Engineering, Purchasing, Production, Returns and Scheduling to develop a detailed service plan that promotes the timely and cost-effective delivery of product to meet service demand and completion of factory repairs.
  • Process completed service tickets daily, making sure that client invoices and dealer payments are correct
  • Negotiate dealer payments and customer billing when service quality and/or timeliness does not meet expectations - issue credits once approved by NAS Manager or NAS Specialist
  • Works with Regional Sales Directors to ensure proper selection of dealers to meet NAS client requirements and service needs
  • Provide outstanding customer service to national service clients and dealers by phone and email
  • Ability to gain technical skills to provide advice and troubleshooting assistance to field technicians, and refer technical calls as needed to Customer Service Phone Techs or NAS Service Specialist
  • Troubleshoot end user problems and make decisions on dispatching a dealer or attempting to resolve with internal resources
  • Possess the desire and ability to communicate with and cross train colleagues and other internal back up and support personnel
  • Maintain awareness of active orders and relay information such as change notices, scheduling changes and partial shipments.
  • Maintain awareness of customer agreements and helping to maintain detailed customer account files.
  • Use lean manufacturing approaches in all aspects of the job
  • Works with Purchasing and RLWS dealers to obtain service parts in support of repairing and servicing non-RLWS product requirements.
  • Ability to recognize and communicate concerns with NAS Manager or NAS Specialist when parts and inventory demands may need stock levels adjustments to meet customer orders.
  • Interface with multiple departments including but not limited to shipping, technical support, financial services, product management, production, purchasing and marketing
  • Participate in Kaizen events to identify opportunities for continuous improvement in our processes and procedures
  • Foster strong and positive communications with all external and internal customers
  • Work within the framework of assigned hours in the department while being both available and adaptable to varying work situations. Scheduled work hours may be anywhere between the hours of 6:30am to 6:30pm on weekdays including possible weekend rotations.

OTHER JOB FUNCTIONS:
  • Special projects to support customer or department needs
  • Participation in VIP and Service School meals
  • Other related duties as assigned

Physical Demands and working conditions:
  • Typical office environment
  • Frequent sitting and standing
  • Computer use, reading, and typing

Minimum qualifications and prerequisites:
  • Associate Degree in Business, related field or equivalent work experience in business and customer service environment
  • Two (2) or more years of customer service, electronic production or inside sales experience
  • Mechanical aptitude and ability to learn scale and weighing systems technology; mechanical or electronic experience highly desirable
  • Basic knowledge of materials, material control systems, processes and machine shop operations
  • Exceptional written and verbal communication skills
  • Exceptional attention to detail
  • High level of interpersonal skills including influencing, conflict resolution and creative problem-solving
  • Good organizational skills
  • Ability to multi-task
  • Good personal computer skills including Windows, Excel, Word and Outlook
  • Good mathematical skills
  • Must work well under pressure and maintain professionalism during stressful situations
  • Must be self-motivated, confident, highly dependable and have solid follow-up skills
  • Ability to interact professionally with other departments to gain access to necessary information to meet customer's needs
  • Excellent professional telephone skills and presence
  • Able to respond to needs of customers in a timely and value-added manner
  • Valid driver's license

RLWS is a successful, energetic, customer-driven organization that offers competitive wages, great working conditions, medical, dental, vision, flexible spending, disability, life, 5 weeks PTO, holidays, 401k, and wellness benefit programs.
If you need assistance with your application, please contact Rice Lake Weighing Systems at (800) 472-6703.
Rice Lake Weighing Systems is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities. Rice Lake Weighing Systems is a Substance-Free Workplace and requires pre-employment drug screens.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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