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Shipping And Receiving Associate Jobs in Normal, IL

Shipping and Receiving Associate

Normal, IL · On-site

$16.50 - $19.25/hr

Shipping and Receiving Associate Illinois, United States Onsite The Shipping and Receiving Associate provides exceptional mail and receiving services, ensuring timely processing, distribution, and ...

Full-Time Center Associate

Bloomington, IL · On-site

$14.50 - $15.75/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... Takes ownership of the customer's shipping needs and offers viable solutions * Takes action to ...

Full-Time Center Associate

Bloomington, IL · On-site

$14.25 - $15.75/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... Takes ownership of the customer's shipping needs and offers viable solutions * Takes action to ...

Full-Time Center Associate

Bloomington, IL · On-site

$14.25 - $15.75/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... Takes ownership of the customer's shipping needs and offers viable solutions * Takes action to ...

About The Opportunity Direct and supervise shipping/receiving personnel to ensure timely shipments ... Associate's Degree Work Experience Required: 3-5 years of relevant experience, 2 years of ...

About The Opportunity Direct and supervise shipping/receiving personnel to ensure timely shipments ... Associate's Degree Work Experience Required: 3-5 years of relevant experience, 2 years of ...

About The Opportunity Direct and supervise shipping/receiving personnel to ensure timely shipments ... Associate's Degree Work Experience Required: 3-5 years of relevant experience, 2 years of ...

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Shipping And Receiving Associate information

See Normal, IL salary details

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How much do shipping and receiving associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for shipping and receiving associate in Normal, IL is $17.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $18.56 per hour, depending on experience, location, and employer.

What are the most common challenges faced by shipping and receiving associates, and how can they be addressed?

Shipping and Receiving Associates often encounter challenges such as managing high volumes of inventory, handling tight deadlines, and maintaining accuracy in documentation. These challenges can be addressed by developing strong organizational skills, staying detail-oriented, and using warehouse management systems effectively. Additionally, clear communication with team members and other departments helps ensure shipments and receipts are processed smoothly, reducing the likelihood of errors or delays.

What is the difference between Shipping And Receiving Associate vs Warehouse Associate?

AspectShipping And Receiving AssociateWarehouse Associate
CredentialsHigh school diploma, forklift certification often preferredHigh school diploma, forklift certification often preferred
Work EnvironmentIndoor warehouse, loading docks, shipping/receiving areasIndoor warehouse, general storage and inventory areas
Job FocusHandling incoming/outgoing shipments, inventory documentationGeneral warehouse tasks, inventory management, order picking
Common UsageUsed in logistics, manufacturing, distribution centersUsed across retail, manufacturing, logistics

The main difference is that a Shipping And Receiving Associate primarily manages incoming and outgoing shipments, focusing on documentation and logistics, while a Warehouse Associate handles broader warehouse tasks, including inventory and order fulfillment. Both roles often require similar certifications and work in warehouse environments, but their core responsibilities differ.

What does a shipping and receiving associate do?

Shipping and receiving associates typically work in a warehouse or retail environment, overseeing all incoming and outgoing products and materials. They have to keep meticulous records of all items that enter or leave the facility. As a shipping and receiving associate, you conduct inventory regularly, keep the warehouse area clean and clutter-free to make it easier for others to retrieve necessary items, and utilize electronic scanning tools and management software. You also need to be physically fit because the job involves frequent lifting and carrying of heavy boxes and objects.

What are the key skills and qualifications needed to thrive as a shipping and receiving associate, and why are they important?

To thrive as a Shipping and Receiving Associate, you need attention to detail, organizational skills, and a high school diploma or equivalent. Familiarity with inventory management systems, barcode scanners, and shipping software is typically required. Strong communication, reliability, and the ability to work efficiently in a team help individuals excel in this role. These skills ensure accurate order fulfillment, minimize errors, and maintain smooth warehouse operations.

What is a shipping and receiving associate?

Shipping and Receiving Associates are responsible for managing the flow of goods in and out of a warehouse or business. Their duties typically include receiving shipments, verifying and inspecting items, preparing outgoing packages, updating inventory records, and ensuring that all documentation is accurate. They play a key role in maintaining efficient warehouse operations and ensuring customers receive the correct products on time.
More about Shipping And Receiving Associate jobs
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Infographic showing various Shipping And Receiving Associate job openings in Normal, IL as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,144 per year, or $17.4 per hour.

Shipping and Receiving Associate

SPS North America

Normal, IL • On-site

$16.50 - $19.25/hr

Other

Re-posted 25 days ago


Job description

Shipping and Receiving Associate

Illinois, United States

Onsite


The Shipping and Receiving Associate provides exceptional mail and receiving services, ensuring timely processing, distribution, and delivery of inbound mail, packages, and supplies to support the onsite business service center. This role continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous, and efficient service. 

Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership.


What You'll Do:

  Provides 5-star customer service to all employees (in all forms of communication).

  Receives goods and verifies the quality and count of all items unloaded; checks against suppliers' count and immediately reports discrepancies per company policy.

  Maintains accurate records of all received items.

  Completes documentation for damaged or missing items and reports issues to supervisor.

  Receives inbound mail/packages, sorts incoming mail, and inputs into chain of custody software.

  Operates mail machines including postage meters, photocopiers, and mail folding/inserting machines.

  Maintains records of receipt, mailing dates, and other required information.

  Notifies employees upon receipt of inbound deliveries and distributes mail/packages to personnel.

  Acts as point of contact for company personnel on mail/package inquiries.

  Submits work orders for certain requests.

  Monitors office supply levels and replenishes or orders as needed.

  Proactively seeks out additional work during downtime.

  Builds professional relationships with customers and other teams.

  Trains back-up staff and provides guidance on policies and procedures.

  Determines additional support needed when handling sensitive inquiries.

  Provides reception, concierge, or hospitality coverage as needed.

Competencies:

  Strong verbal and written communication skills.

  Excellent customer service skills.

  PC skills with MS Office Suite experience.

  Ability to handle multiple tasks simultaneously.

  Good organizational skills.

  Working knowledge of MFD equipment.

  Knowledge and understanding of receiving procedures and ability to comprehend instructions.

  Ability to work independently and complete projects.

  Attention to detail for validating packing slips and receiving documentation.


What We're Looking for: 

  Preferably at least 1 year of shipping and receiving experience in a fast-paced environment.

  Must be able to operate a forklift.

  Must be able to operate a vehicle.

  Must be able to operate both manual and electric pallet jacks.

  Must be familiar with smartphone technology.

  Must be familiar with desktop computer technology.

  Must be comfortable with frequent face-to-face customer interactions.

  Must be comfortable standing and walking for the full shift.

  Must be comfortable in a loud and dirty environment.

  Must be able to lift and carry up to 100 pounds, with varying frequency.

  Must have legible handwriting.

  Approximately 50% of the time this position requires the below physical demands.

  Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.

  Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.

Preferred:

            Preferably with forklift certification.


Travel: 

  None/ N/A

Other Duties:

  This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.