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Shift Lead Jobs in Springfield, MA (NOW HIRING)

Walgreens

Shift Lead

Simsbury, CT · On-site

$19 - $22/hr

* Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day.

Walgreens

Shift Lead

Chicopee, MA · On-site

$13.75 - $17/hr

* Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day.

Walgreens

Shift Lead

Simsbury, CT · On-site

$14 - $17.25/hr

* Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day.

Chick-fil-A

Shift Leader

Springfield, MA · On-site

$18 - $19/hr

Shift Leaders lead by example and set the tone that others will follow. Position Type: * Full-time and Part-time Our Benefits Include: * A fun work environment where you can positively influence ...

Ben & Jerrys CT/RI/NJ

Team Lead

Glastonbury, CT · On-site

$20 - $24/hr

Ben & Jerry's Shift Lead Step up, lead the scoop squad, and make every shift sweet. Pay Rate: $20-24 this includes tips You'll: * Be the decision-maker on shift -- own it from open to close * Guide ...

Ben & Jerrys CT/RI/NJ

Team Lead

South Windsor, CT · On-site

$20 - $24/hr

Ben & Jerry's Shift Lead Step up, lead the scoop squad, and make every shift sweet. Pay Rate: $20-24 this includes tips You'll: * Be the decision-maker on shift -- own it from open to close * Guide ...

Papa Johns

Shift Leader

Amherst, MA · On-site

$13.50 - $16.75/hr

You lead from the front. You'll coach crew members in the moment, jump in where needed, and create a shift culture that's focused, fun, and built on accountability. Your team will perform better ...

MAXIMUS

Security Operations Shift Lead

Springfield, MA · On-site

... Lead and support containment and restoration efforts during security incidents, ensuring timely resolution and stabilization of affected systems. - Ensure all response actions are fully documented ...

MAXIMUS

Security Operations Shift Lead

Hartford, CT · On-site

... Lead and support containment and restoration efforts during security incidents, ensuring timely resolution and stabilization of affected systems. - Ensure all response actions are fully documented ...

Papa Johns

Shift Leader

Holyoke, MA · On-site

$13.50 - $16.75/hr

You lead from the front. You'll coach crew members in the moment, jump in where needed, and create a shift culture that's focused, fun, and built on accountability. Your team will perform better ...

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All JobsShift Lead JobsShift Lead Jobs in Springfield, MA

Shift Lead information

See Springfield, MA salary details

$9

$15

$19

How much do shift lead jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for shift lead in Springfield, MA is $15.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $16.30 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Shift Lead, and why are they important?

To thrive as a Shift Lead, you need experience in team supervision, operational procedures, and problem-solving, often supported by a high school diploma or equivalent. Familiarity with scheduling software, point-of-sale (POS) systems, and inventory management tools is typically required. Exceptional communication, leadership, and conflict resolution skills help you motivate teams and handle challenges effectively. These abilities are crucial to ensuring smooth operations, meeting business goals, and fostering a positive work environment during every shift.

What jobs pay 4000 a week without a degree?

For a Shift Lead, earning $4,000 a week typically requires significant experience, high-level management skills, or working in industries like retail, hospitality, or logistics with high sales volume or commission structures. Such earnings are uncommon without specialized skills, certifications, or working in roles with performance-based pay, and often involve long hours or leadership responsibilities.

What is the difference between Shift Lead vs Team Leader?

AspectShift LeadTeam Leader
CredentialsTypically no formal certifications required; experience in the industry often preferredUsually no formal certifications; leadership experience valued
Work EnvironmentFast-paced settings like retail, food service, or hospitality during specific shiftsVaries but often in team management roles within similar industries
Employer UsageCommonly used in retail, restaurants, and hospitality sectorsUsed across various industries including retail, hospitality, and service sectors

While both roles involve supervising staff and ensuring smooth operations, a Shift Lead primarily manages specific shifts and handles immediate team oversight. A Team Leader often has broader responsibilities, including team development and long-term planning. The roles overlap in many industries, but the Shift Lead is more shift-focused, whereas the Team Leader may have a wider scope.

What is the job of a shift lead?

A shift lead is responsible for overseeing daily operations during their assigned shift, managing staff, ensuring customer satisfaction, and maintaining safety and quality standards. They often handle scheduling, resolve issues, and support team members to meet performance goals.

What are shift leads?

Shift leads are employees who oversee operations and staff during a specific shift, often in retail, food service, or hospitality settings. They are responsible for ensuring that daily tasks are completed efficiently, addressing any issues that arise, and supporting team members. Shift leads may also handle customer concerns, manage cash registers, and ensure company policies are followed while serving as the point of contact between management and staff during their shift.

What jobs pay $700 a day?

For a Shift Lead, earning $700 a day typically requires working full-time hours in high-paying industries such as construction, manufacturing, or specialized management roles. These positions often demand experience, leadership skills, and sometimes certifications, and pay can vary based on location and company policies.

How to get a shift lead job?

To become a shift lead, candidates typically need previous experience in the relevant industry, strong leadership and communication skills, and sometimes a high school diploma or equivalent. Applying through company career portals, demonstrating reliability, and showing ability to manage team tasks are important steps. Some employers may also require specific certifications or training related to safety or operations.

What are some common challenges a Shift Lead faces when managing a team during busy periods?

As a Shift Lead, one of the key challenges is maintaining smooth operations and high team morale during peak hours. You'll often need to balance multiple priorities, such as customer service, staff scheduling, and resolving unexpected issues on the spot. Effective communication and quick decision-making are essential to keep the team focused and motivated. Proactively addressing conflicts and providing support to team members can help ensure service standards are met even during stressful times.
What job categories do people searching Shift Lead jobs in Springfield, MA look for? The top searched job categories for Shift Lead jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Shift Lead jobs? Cities near Springfield, MA with the most Shift Lead job openings:
Shift Lead jobs near you
Shift Lead

Shift Lead

Walgreens

Simsbury, CT • On-site

$19 - $22/hr

Part-time

Posted 27 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,148 frontline employees who took The Breakroom Quiz

91st of 104 rated pharmacies

Job description


  • Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.
  • Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
  • Models and delivers a distinctive and delightful customer experience.

Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Responsible for holding store keys to open and close without management as necessary.
  • Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.
  • Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
  • Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
  • Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
  • Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.
  • Assist with ensuring the Outdate program is followed with team members.
  • Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
  • Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Assist at Pharmacy out window as requested.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Responsible for bag checks of team members before leaving the store.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Attends training and completes PPLs requested by Manager.
Communications
  • Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.
  • Reports disciplinary issues and customer complaints to management.

External Basic Qualifications
  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Preferred Qualifications
  • Prefer the knowledge of store inventory control.
  • We will consider employment of qualified applicants with arrest and conviction records.
  • Obtains and maintains valid PTCB certification or pharmacy license as required by state.
    An Equal Opportunity Employer, including disability/veterans.
    The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

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