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Job Title: Cloud Ops Engineer

Department: Technology

Location: Philadelphia

Corporate Title: Associate

The pay range for this position at commencement of employment is expected to be between $110,000 -$135,000 per year* (see below footnote for additional compensation and benefits information).

Company overview

Nomura is a financial services group with an integrated global network. By connecting markets East & West, we service the needs of individuals, institutions, corporates and governments through our four business divisions: Wealth Management, Investment Management, Wholesale (Global Markets and Investment Banking) and Banking.

Driven by the insights of some 28,000 people worldwide, we put our clients at the center of everything we do, delivering unparalleled access to, from and within Asia. For further information about Nomura, visit www.nomura.com

Aon's Benefit Index, Nomura's benefits rank #1 amongst our competitors

Department Overview:

The Information Technology department at Nomura is at the forefront of innovation, driving technology solutions that empower our business and enhance client experiences. We leverage cutting-edge technologies to develop and maintain robust systems and infrastructure, ensuring the security, reliability, and efficiency of our operations. Join our team and be part of a dynamic and collaborative environment that embraces technological advancements to deliver value and drive our digital transformation journey. 

Key Responsibilities:

Instinet Cloud Operations team manages daily operations for Instinet's cloud portfolio primarily based on the Amazon Web Services (AWS) platform.  As a Cloud Ops engineer you will collaborate with Applications and Infrastructure teams to operate the cloud environment. 

• Configuration Management, application deployment, and intra-service orchestration experience using Ansible/Terraform/CloudFormation/Python
• Engineering and implementation of established AWS cloud operations patterns to support up to 100 accounts via AWS Organizations
• Development of automation and integrations within AWS, Gitlab and JIRA environments utilizing Python and Shell scripting
• Real-time monitoring and alerting, proactive notifications, problem isolation and remediation
• Cloud environment change management, coordination and provisioning/execution
• Management and oversight of automation for BAU activities such as account creation, landing zone management, application inventory, trusted advisor recommendations, cost oversight, operational guard rails, etc.
• Software Lifecycle Maintenance (development and bug fixes) of established automation frameworks such as Backup management, cost management, landing zone, etc.
• Manage incoming service requests via JIRA Service Desk.  Perform triage, scheduling and execution of incoming requests.  Coordinate with internal teams to successfully resolve requests.
• Monthly reporting of operations KPIs; apply continuous improvement methodology to support required KPIs

Required Qualifications:

• Minimum 1 year of experience with operating applications within Amazon Web Services (AWS)
• Current AWS Certified SysOps Administrator certification or a higher AWS Professional certification
• Experience with Infrastructure As Code technologies such as CloudFormation(preferred) or Terraform
• Experience with Shell scripting, Python and configuration files based on YAML and JSON
• Experience with CI/CD technologies such as Gitlab, Jenkins or CodeCommit/Build/Deploy
• Experience utilizing service desk tools such as JIRA, Service Now, etc.
• Minimum 3 years of Operations and/or NOC experience including monitoring, alert response, problem isolation and remediation.
• Ability to utilize and perform administration via a command line interface in Linux or Unix
• Knowledge and experience utilizing Git via command line
• Bachelors degree in Computer Science or related field
• AWS Certified SysOps Administrator certification or a higher AWS Professional certification

Nomura Leadership Behaviours

• Explore Insights & Vision: Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future.
• Making Strategic Decisions: Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations.
• Inspire Entrepreneurship in People: Inspire team members through effective communication of ideas and motivate them to actively enhance productivity.
• Elevate Organizational Capability: Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing.
• Inclusion: Foster a culture of inclusion and psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect).

* base pay offered may vary depending on multiple individualized factors, including market location, corporate and functional title and duties, job-related knowledge and advanced degrees, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired in the U.S., employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors".

Nomura is an Equal Opportunity Employer